How Do I Resend Access Links?

IN THIS ARTICLE:


Overview

An access link or a 4-digit access key is required to enter the webinar room

Both of these are in the confirmation and reminder emails. Registrants can also retrieve their key from the Registration Page. You may see more details here:  How do I Login to the Webinar?

As a host or contributor, you may need to resend your participant's access keys if...

  • The participant has registered for your event, but s/he hasn't received the confirmation email.
  • The participant has registered for your event a long time ago, and it's difficult to find the confirmation email.
  • You'd like to display and share the access code with a participant upon their demand.
  • An email status shows as Bounced.

How to resend access links

If you're the host:

  • Go to your People dashboard of your webinar
  • Click on the ••• icon next to the registrants name
  • Click on Resend access link. This will open up your email client to email the access link yourself.

Or

  • Go to your People dashboard of your webinar
  • Click on the name of a registrant to open up their profile
  • Click on Resend access link at the top right corner. This will open up your email client to email the access link yourself.

How to display your participant's access keys

If you're the host:

  • Go to the People dashboard of your webinar
  • Click on active columns
  • Select Webinar access key.

How to generate the unique access links yourself

You can also generate their personal access link like this: 

[permalink-to-your-webinar-found-on-the-registration-page]/live?email=name%40gmail.com&key=9999

In the example above, the registrant's email address is name@gmail.com and their access key is 9999.

That's it 🖖

If you've registered for a webinar and want to access it, see  How do I Login to the Webinar?