Host GDPR Compliant Events

The security and confidentiality of your data is our priority. The General Data Protection Regulations (GDPR) is our best ally to protect your personal information when you use Livestorm. We are fully committed to keeping your data secure and confidential, and we are working tirelessly to perfect our compliance with the GDPR. Confidentiality is our number 1 priority, and here at Livestorm we guarantee to treat your and your attendees' data with the utmost respect.

Here's everything you need to know about Livestorm and the protection of your data:

Obligations as an Organizer

As an organizer who is responsible for processing data, you have obligations regarding the data you collect via your events:

• Only request minimum data possible (data minimization) in your registration forms. Only ask what you will use.
• Don't use the event invites feature for contacts that have not actively opt-in for your marketing emails.
• Make sure the integrations you are using are GDPR compliant before sending personal data from your events.
• Make sure that the nature of the data you ask is compliant with EU regulations.

Opt-in to Livestorm's Privacy Policy and Terms

You'll see our Privacy Policy and Terms & Conditions right out in the open in the registration form. 

Those who register to your event will have to give their explicit acknowledgement of Livestorm's terms of service and privacy policy in order to complete their registration. We will stock the consent of our registrations as it's required by the GDPR. It looks like this ↓

Sending Registrations to Livestorm via Zapier

If you choose to opt for this method, please make sure to collect consent from your registrants to use their data. This is required if you will be using their data to register them yourself.

When collecting consent please don't forget to store the time, IP address, and the exact text of the consent for future references. 

Here's the consent your registrants have to give in order to register for your event on Livestorm:

Custom Consents

If you'd like to send additional emails to your registrants for any sales and marketing purposes, we recommend you to add your own custom consent, so they can consent to receive emails from you.

You can add your consent from your event registration settings. You will find more information in our related article 👉Add Your Own Custom Consents.

Respond to Requests for an Exercise of Rights

As the responsible person for all attendee data associated with your account, you may need receive requests from others to exercise their right to data privacy (deletion, access, limited processing, etc.). Feel free to consult our complimentary articles related the exercise and implementation of these rights in Livestorm:

• Deleting a Registrant (for admins)
• Deleting the Livestorm account
• Extract a file containing someone's data

In compliance with the GDPR, you have 30 days to respond to those who are concerned about the data that you have collected and/or processed about them.