How to Host GDPR Compliant Webinars?


GDPR is a new regulation put in place in the EU in May 25 2018. The goal of GDPR is to protect the data of users of internet softwares and services. Here's everything you need to know about Livestorm and GDPR.

As Livestorm, we're 100% compliant 👌

Hosting GDPR compliant webinars

🚨As a webinar host, you also have obligations regarding the data you collect via your live events.

This is what you should do from now on:

  • Only request minimum data possible (data minimisation) in your registration forms. Only ask what you will use.
  • Don't use the webinar invites feature for contacts that have not actively opt-in for your marketing emails.
  • Make sure the integrations you are using are GDPR compliant before sending personal data from your webinars.
  • Make sure that the nature of the data you ask is compliant with EU regulations.


Opt-in to Livestorm's Privacy Policy and Terms

From now on you'll see our  Privacy Policy and Terms & Conditions  right out in the open in the registration form. Registrants will have to give their permission explicitly in order to complete their registration. We will stock the consent of our registrations as it's required by the GDPR. It looks like this â†“

Sending Registrations to Livestorm via Zapier

🚨If you choose to opt for this method, please make sure to collect consent from your registrants to use their data. This is required if you will be using their data to register them yourself.

When collecting consent please don't forget to store the time, IP address and the exact text of the consent for future references. 

Here's the consent your registrants have to give in order to register for your event on Livestorm:

" I agree to Livestorm's Terms of Service and the use of personal data as explained in Livestorm's Privacy Policy " (as above)

Custom terms

If you'd like to send additional emails to your registrants for any sales and marketing purposes, we recommend you to add your consent, so they can "opt-in" to receive emails from you. 

You can add your consent from your webinar settings. You may find more information in our related article -> How Do I Add My Custom Terms?

Additional GDPR related features

Feel free to check out our additional GDPR related features to learn more about managing your registrants' and your own data.

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