Bulk Import Registrants from Another Source
Sometimes when you move to Livestorm, you already have registrants that subscribed to a previous webinar software or to one of your landing pages. But you don't want to make them register AGAIN through the Livestorm landing page.
You can import contacts from a CSV file to Livestorm using our Zapier integration. It's the same process as using your own landing page, but it's a semi-automatic process using a spreadsheet. If you're not sure about what you are doing, please get in touch, we can help with all of your questions.
If you choose to opt for this method, please make sure to collect consent from your registrants to use their data. This is required if you will be using their data to register them yourself.
When collecting consent please don't forget to store the time, IP address and the exact text of the consent for future references.
Here's the consent your registrants have to give in order to register for your event on Livestorm :
Here is a step by step guide that explains how to import registrants via Zapier:
Frequently Asked Questions
I updated my spreadsheet later, but Zapier didn't send anything to Livestorm. Why?
If you're on the Free or Starter plan, Zapier check for updates in your trigger apps every 15 minutes. If you're on the Professional plan or above, Zapier check for updates in your trigger apps every 5 minutes. So it's quite possible that the new changes will be sent shortly. If you don't want to wait, you can always do this manually. All you have to do is go to your Zap options, and click "Run".
Why do my Tasks have a status of "Holding"?
If you have a large number of registrants (100+) you're trying to send to Livestorm, Zapier puts them on hold for you. This helps prevent a significant number of Zapier tasks being sent by mistake, which helps keep your task usage down and prevents tedious work correcting those unintended mistakes later on.
In this case there are two solutions:
- Zapier will send you an email requesting your confirmation to complete this operation. Check your mail to confirm it. Once you confirm, all registrants will be sent to Livestorm 👌
- Go to your Task History. You'll see the all your holding tasks (registrations) in the list. Select them all and click "Play". This will act as a confirmation, and Zapier will start sending all your tasks (registrations) to Livestorm ✅