Livestorm Meet: Pricing and Plans

When you first sign up for Livestorm, you get a free plan. With your free account, you can benefit from our meeting solution: Livestorm Meet. This article covers the most common plan, billing, and payment questions.

Meet Basic Meet Premium (per host)
4 attendees 12 attendees
Free (EUR) €35/month per host
€28/month per host (billed annually)
Free (USD) $39/month per host
$31/month per host (billed annually)
1 instant meeting room
Scheduled meetings: 20 minutes
Meeting recordings: 20 minutes
Unlimited instant meeting rooms
Scheduled meetings: 4 hours
Meeting recordings: 4 hours

To help with Covid-19 relief, we're offering the monthly subscription of Livestorm Meet for free, with the coupon MEETFR100. You'll see it applied automatically to your subscription during your checkout.

Most Common Questions

Free Plan

How does the free plan work?

Meet Basic comes with a free meeting room you can use at any time. There is no day limit, so you can hold meetings whenever you want. You're limited to one meeting room with maximum 4 attendees at a time.

Types of Roles

What is a "host"?

A host is someone who can create and edit meeting rooms. He or she can also be the owner of one or multiple meeting rooms. 

What is a "moderator"?

A moderator is a team member who can view the dashboard and access the meeting room to help moderate the meeting. However, unlike the host, the moderator cannot create or edit a meeting room.

What is an "attendee"?

We consider an attendee as someone who connects to the meeting room. 

What happens when I reach the attendee limit of my plan?

When you reach the attendee limit of your current plan, additional people will not be able to enter the room, unless someone else leaves.

Subscription Features

Is there any difference between plans in terms of features?

On Meet Basic, you can have one meeting room with up to maximum 4 attendees. On Meet Premium, you can create as many meeting rooms as you like with an increased capacity up to 12 people.

Do you have a plan for 12+ attendees?

We don't have a plan for 12+ attendees for now, but feel free to reach out at help@livestorm.co so we can add your vote to our roadmap :)

Do you support multiple hosts?

Yes! You can add multiple hosts to your Livestorm account. Our pricing is per host and costs the Meet Premium fee. You can check out our pricing page for more information.

Managing Your Subscription

How do I cancel my subscription?

Go to your Settings > Billing > Manage my subscription > click on Cancel my subscription. But before make sure there's not something we can do to make you stay. Everything is possible :)

Can I pause my Livestorm account?

If you opt for one of our monthly plans, yes. In fact, you can cancel your account from your Account Settings at any time. The cancellation will take effect at the end of your current billing period. Once cancelled, your Meet dashboard and meeting rooms will be inaccessible. 

Pricing

How does the pricing work?

Our pricing is defined through monthly and annual subscriptions. If you don't plan on using Meet on a regular basis, you can opt for our monthly subscription and cancel before your renewal date.

Billing & Payment

Are there any hidden fees?

No. Never.

How is the payment made?

All payments are encrypted and processed via Stripe. We use Chargebee to manage billing and subscription procedures.

Can I pay in US Dollars?

Yes! Just make sure to select USD in the Billing menu when you upgrade 💵

What types of payment do you accept?

We accept all major credit cards.

How do I update my credit card information?

The account owner can update payment details from Settings > Billing > Payment Method.

How can I receive my invoice through email?

For this you can just send a quick message to help@livestorm.co and let us know which email address you would like them to be sent to. Please bear in mind, if the email address is different to the account owner's, the emails will also be sent to the account owner.