Sign Up & Sign In to Livestorm

Signing in to Livestorm is simple. If it’s your first time, you’ll need to create a Livestorm Free account. You can decide later whether to upgrade to Livestorm Premium or Enterprise. You can sign up and log in using your email and password, Google, Microsoft, or SAML SSO. We'll also explain how to change your password, what to do if you forget it, how to update it every 6 months, and how to access your account if your password has expired.

Sign Up for Livestorm

Signing up for Livestorm only takes a few seconds. You can do it either with your email & password, Google, Microsoft, or SAML SSO.

Sign Up With Email Address & Password

1Enter your email address and choose a strong password.

2Click on Sign up for free.

3 Enter your first name, last name, workspace name (optional), and click on Finish sign-up.

4 Your Livestorm account has been created 🎉 A confirmation email has been sent to your inbox (don’t forget to check your spam folder just in case)!

Sign Up With Google or Microsoft

1Choose your sign-up method: Google or Microsoft.

2 Select your account.

3Enter a workspace name if necessary and click on Finish sign-up.

4Your Livestorm account has been created 🎉 A confirmation email has been sent to your inbox (don’t forget to check your spam folder just in case)!

Sign Up With SAML SSO

Your IT department might have enforced a new way of authenticating to the third-party applications used internally: the SAML SSO (Security Assertion Markup Language Single Sign-On) authentication. Employees can sign in to third-party services with only one same email and one password thanks to an identity provider. This increases ease of use and security for employees.

Setting Up SAML SSO with Livestorm

1You will need to create a Livestorm app inside your identity provider's interface.

2Your Sales Representative will give you technical connection information called the XML certificate to use in order to finish the set-up of the app.

3You will then need to retrieve the connection information for this new application in the interface of your identity provider often called the Identity provider metadata - and send it to your Sales Representative.

4Your Sales Representative will finalize the setup and activate the feature on your workspace. 

Inviting Your Team Members to Use SAML SSO With Livestorm

1Ask the admin of your identity provider to invite your team members to the Livestorm app inside the identity provider.

2Go to your Livestorm Account Settings > Team Members and invite your team members.

Signing Up With SAML SSO

1You will receive an email to activate your Livestorm account.

2After accepting the invitation, you will be redirected to the following to activate your Livestorm account by clicking on Finish sign-up.

3You will be redirected to your identity provider sign-in page (we have used Okta as an example of identity provider). Fill in your credentials and click on Sign in. 

4 Your Livestorm account has been created 🎉 A confirmation email has been sent to your inbox (don’t forget to check your spam folder just in case)!

Sign In to Livestorm

You can either log in with your email address and password, with Google / Microsoft or SAML-SSO.

Log In With Your Email Address & Password

1On the Livestorm sign-in page, enter your email address and password and click on Login with email.

2That's it, you're now connected to your Livestorm account! 🎉

Sign In With Google / Microsoft

1On the Livestorm sign-in page, choose your log in method: Google or Microsoft.

2Select your account.

3That's it, you're now connected to your Livestorm account! 🎉

Sign In With SAML SSO

1On the Livestorm sign-in page, you will need to click on SAML SSO.

2Fill in your email address and click on Log in.

3You will be redirected to your identity provider sign-in page (we have used Okta as an example of identity provider). Fill in your credentials and click on Sign in. 

4That's it, you're now connected to your Livestorm account! 🎉

Change Your Password

You can change your password at any time in your Account settings.

1Click on the Account menu button.

2Under My settings, you can change your password.

3Enter your current password and your new password.

4Click on Submit new password.

5Well done, your password has been changed! 🎉

Forgotten Password

If you don't remember your password, don't worry! You can recover it with your email address.

1 On the Livestorm sign-in page, click on Forgot password.

2Enter your email address and click on Receive instructions.

3You will receive an email where you need to click on Reset password. The link will be valid for 6 hours.

4You can then enter your new password and click on Submit new password.

4Well done, your password has been updated! 🎉

Password Update Every 6 Months

For security purposes, your password is valid for 6 months. You will be reminded to update it 1 month before its expiration date with a banner that will show up at the top of your dashboard.

1Click on Update my password.

2Enter your current password and your new password.

3Click on Submit new password.

4Well done, your password has been updated! 🎉

Expired Password After 6 Months

For security purposes, your password is valid for 6 months. You will be reminded to update it 1 month before its expiration date with a banner that will show up at the top of your dashboard. If you have not been able to update your password before the expiration date, you'll still be able to sign in by choosing a new password!

1Enter your new password.

2Click on Submit new password.

3Well done, your password has been updated! 🎉