Contact Livestorm Support

Your events deserve perfection—and we’re here to make sure they deliver. Whether you need help fine-tuning registration flows, perfecting automated emails, monitoring live sessions, or publishing replays, we’re here to ensure every aspect of your event runs seamlessly.

Attending an event as a guest? Please reach out directly to your event host or organizer for event-specific details, access links, or content questions.

You can contact our support team from Monday to Friday during our office hours: 

• 09:00 - 02:00 CET (Paris time)

• 00:00 - 17:00 PT (Pacific time)

We speak English, French, and Spanish 

You can also contact us through the Help menu icon:

• On your Livestorm dashboard once connected to your account (from the left side menu Help Icon)

• On the Help Center (at the bottom right of the screen)

At Livestorm, we strive to offer you the best support we can, so we kindly ask that you only submit your request one time. This will help us work through the request as quickly as possible without needing to look in different conversations for context just in case. Having said that, if you have reason to believe we did not receive your request, please feel free to follow up.