Using Live Captions in Your Livestorm Events

Live Captions provide real-time transcription of spoken content during your webinars, making events more accessible, inclusive, and engaging for everyone.

They enable attendees with hearing impairments to better follow and participate in your sessions. At the same time, this feature supports accessibility compliance (RGAA/EAA), strengthens your market position. By creating a more inclusive experience, you can reach a wider audience and boost registration rates.

Live Captions Specifications#

• Live Captions are supported on stage during live sessions.

• The feature is enabled by default.

• The detected language is based on the event language (defined in your event settings under Language).

• By default, the event language matches your workspace language, but it can be switched to another language if needed.

• Captions typically display a few seconds after the spoken audio. Network conditions may affect both speed and accuracy.

• Audio is processed in real time by Livestorm’s captioning service solely for generating captions. It is never used for training, and all data is managed in accordance with Livestorm’s data protection commitments.

Where to Find the Live Caption Settings#

You can manage Live Captions in your Account Settings > Data Protection > Transcription.

Using Live Captions During Events#

The event must be started for captions to work. Once enabled, attendees can choose to display them or not on their own screens.

1Start your live event.

2In the room toolbar, click the Captions button to activate captions.

3After a brief initialization, captions will appear at the bottom of the stage.

4To disable captions, click the Captions button again.

When captions are enabled, attendees will see a Captions indicator. Each attendee can toggle captions on or off from their own toolbar without affecting others.

Best Practices for Caption Quality#

• Use a clear microphone and stay close to it.

• Minimize background noise and avoid multiple people speaking at the same time.

• Speak clearly and at a natural pace.

• For pre-recorded videos, ensure the audio is loud and clear.