Automate Certificate Delivery to Your Event Attendees

With Zapier and Certifier, you can easily automate the process of issuing certificates to attendees of your Livestorm events. This step-by-step guide will help you streamline the task and deliver a great experience to your participants.

Create a Certificate in Certifier#

Follow these steps to create a professional and customized certificate for your Livestorm event using Certifier:

1Go to Certifier and log in (or create a free account).

2Navigate to Design Templates (under Assets in the left nav) and click Create Design Template in the top right.

3A "Choose a design template" modal will appear. From the left sidebar, select Certificates. You can either:

• Choose a pre-built template from the library (filterable by category: Course, CPD, Completion, Webinar, etc.)

• Click the + blank card to build from scratch

4Customize your certificate in the editor. You can:

• Add a background image using the Add Background Image button at the top of the editor

• Upload your logo or other images via the Uploads tab → Upload File (SVG, PNG, and JPG up to 2 MB)

• Add text (headings, subheadings, or body text) via the Text tab

• Add decorative shapes, graphics, or ribbons via the Elements tab

• Add a QR code to allow recipients to verify the certificate's authenticity via the QR Codes tab

5Click the Attributes tab in the left panel. You'll see attributes grouped by category. To personalize each certificate:

• Under Recipient, click Use next to Recipient Name — this places [recipient.name] on the certificate, which will be replaced with each attendee's name automatically

• Under Custom, click Use next to Event Name — this lets you display the Livestorm event name on the certificate

6Name your certificate after your event to keep things organized, then click Create design (next to the name field) to save.

Create a Credential Template & Test Your Certificate#

A Credential Template links your design to the issuance workflow. This is what Zapier will use to automatically issue certificates after each session.

1Navigate to Credentials → Credential Templates → Create Credential Template.

2Enter a name for your template and select the certificate design you just created under Appearance. Test your certificate by clicking + Issue Credentials from within the template.

3Enter your name and email address under the recipient details, then click Next: Preview.

4Choose Add manually as the input method and click + Add Recipient.

5Verify that the [recipient.name] attribute has been replaced with your actual name on the preview page, then click Issue Credentials in the top-right corner.

6Check your inbox and click View Credential to review your certificate.

From the credential page, you can:

• Share the award

• Add it to your LinkedIn profile

• Download it as a PDF

• Verify its authenticity

Connect Certifier to Zapier#

To automate the delivery of certificates, you first need to connect Certifier to Zapier. Follow these steps:

1Log in to your Zapier account (or create one if you don’t already have access).

2Navigate to App connections from the left-hand menu and click + Create connection.

3In the search bar, type Certifier and select it from the results.

4You'll need your Certifier Access Token. Go to Certifier, click your workspace name in the top-left corner, and select Account Settings.

5Navigate to Developers -> Access Tokens.

6Click Generate Access Token, enter a name for your token, and click Continue.

Connect Livestorm to Zapier#

To complete the automation setup, you need to connect Livestorm to Zapier. Follow these steps:

1In Zapier, go back to Apps → Add connection.

2Search for Livestorm and select it from the list.

3You'll be redirected to Livestorm to retrieve your Zapier token (from App marketplace -> Zapier). Copy your Zapier Token.

4Paste the token into Zapier and click Yes, Continue to Livestorm.

Both apps are now connected. 🎉

Set Up the Zap Workflow#

Set Up Livestorm as the Trigger#

To start automating your certificates, Livestorm must be configured as the trigger in your Zap:

1In Zapier, create a new Zap. You can use AI Help and type: "When somebody attends a Livestorm event, Certifier will send a certificate", then press Enter.

2The suggested Zap will appear with Livestorm as the trigger and Certifier as the action. Click Try it.

3Confirm the trigger is set to Registrant Attended and that your Livestorm account is connected. Click Continue.

4In Filter by Event, select the event for which certificates should be issued.

5In Filter by Session, select the specific session.

6Click Continue, then Continue with selected record once the test finds registrants.

Set Up Certifier as the Action#

After setting up Livestorm as the trigger, configure Certifier as the action to issue certificates:

1Confirm the action is set to Issue Credential and your Certifier account is connected. Click Continue.

2In Credential Template, select the template you created in Certifier.

3Map the Recipient Name field: type / and select People First Name + People Last Name from the menu.

4Map the Recipient Email field: type / and select People Email.

5Set Issue Credential to True to email the certificate automatically (or False if you only want to generate it without sending).

6Set Issued on to Session ended at, and optionally set an expiry date. Click Continue.

7Run the test step. You'll receive a test email to verify everything is working correctly.

8Once confirmed, click Publish to activate your Zap.

When a session ends, Zapier will automatically trigger Certifier to issue and send certificates to your attendees. 🎉

Resend Certificates from Certifier#

If an attendee loses or misses their certificate email:

1Log in to Certifier and navigate to Credentials > All Credentials in the left sidebar menu.

2Use the search bar to find the attendee by name or email address. Select the checkbox next to the recipient's name (or select multiple recipients).

3Once selected, click Resend Email in the bulk actions toolbar that appears at the top of the list.

4Alternatively, click Export from the same toolbar to download the certificates as a PDF from the same view.