This feature is currently in private beta, but you can contact your Customer Success Manager for early access.
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Who can use it? All
On which plans? All
In this article, we'll break down the various roles and permissions in Livestorm. We'll explore the responsibilities and access levels of roles such as Workspace Owner, Admin, Member, Guest Speaker, and Attendee.
In this article
The permissions granted to users depend on the role they have been assigned. For instance, administrators hold extensive workspace permissions, allowing them full control over the workspace settings, enabling them to create and manage events effortlessly. On the other hand, members possess more limited workspace permissions, often restricted to their own user settings and emails/people attributes:
1
Admin: This role possesses all access and edit rights in the workspace settings and can create events.
2
Member: This role can only edit their own user settings and emails/people attributes, and they have the ability to create events.
Additionally, if the user is also the workspace owner, they will have the option to delete the workspace or other members.
Action | Owner | Admin | Member |
View the workspace profile | ✅ | ✅ | |
Edit a field | ✅ | ❌ | |
Edit the logo | ✅ | ❌ | |
Delete the workspace | ✅ | ❌ | ❌ |
Invite a member | ✅ | ✅ | |
Invite an admin | ✅ | ❌ | |
Edit a team member | ✅ | ❌ | |
Delete a team member | ✅ | ❌ | ❌ |
Delete your own profile | ✅ | ✅ | |
Add new custom attribute | ✅ | ✅ | |
Edit your own custom attribute | ✅ | ✅ | |
Edit someone else's custom attribute | ✅ | ❌ | |
Delete someone else's custom attribute | ✅ | ❌ | |
Add new email template | ✅ | ✅ | |
Edit your own email template | ✅ | ✅ | |
Edit someone else's email template | ✅ | ❌ | |
Delete someone else's email template | ✅ | ❌ | |
Manage Plan | ✅ | ❌ | |
Upgrade Plan | ✅ | ❌ | |
Cancel Plan | ✅ | ❌ | ❌ |
Edit billing address | ✅ | ❌ | |
Edit payment info | ✅ | ❌ | |
View invoice | ✅ | ❌ | |
Download invoice | ✅ | ❌ | |
Open the App Marketplace page | ✅ | ❌ | |
Open the People page | ✅ | ❌ | |
Disable the Company page | ✅ | ❌ |
Session roles determine what each team member can do inside a live session. By assigning roles, you keep sensitive events secure, simplify staffing, and ensure consistency across sessions.
This feature is currently in private beta, but you can contact your Customer Success Manager for early access.
⚠️ Private Beta Limitation: During the Private Beta, all existing events and session, past and upcoming, will automatically be set so that “Everyone at the workspace” has the Viewer role, except for the event owner (who will be Organizer) and the workspace admins (who, even if assigned as Viewers at the session level, will always join as Organizers with elevated permissions).
Private events are now available to all Admins with the room link. This means Admins can access events that were previously limited to specific participants.
To avoid potential privacy concerns with content shared during webinars or meetings, we strongly recommend reviewing your workspace role assignments. The Admin role should be limited to a small group of trusted individuals.
General Access & Roles:
You can set a default role (e.g., Speaker) for all team members in the General Access settings of your event. This role is automatically applied when they register or join the event on their own, both inside and outside your workspace.
Roles can be modified manually afterward.
When an event is set to No access, this role becomes the default for everyone it applies to:
External participants → They won’t be able to access the event at all.
Team members (TMs) → They’ll only have access if the organizer manually adds them.
If the default permissions for No access are updated, the changes will automatically apply to all who inherit this role (that is, all external participants and any TMs not added manually).
Ownership & Admins:
The event creator is the Owner and designates the Organizers.
Workspace Admins always join live sessions as Organizers with full permissions, even if assigned a Viewer role. The Admin role should be limited to teammates who manage billing, integrations, or workspace-wide settings.
Adding Members to Sessions:
When you create a new session, existing event members are automatically added with their assigned roles.
For multi-session events, members are added to all sessions with the same role.
Guest Speakers must always be added manually.
Internal vs External:
Session roles only apply to team members.
External attendees always join as Viewers, unless invited on stage.
Organizer | Moderator | Speaker | Viewer | |
Start/end session | ✅ | ❌ | ❌ | ❌ |
Start/end recording | ✅ | ❌ | ❌ | ❌ |
Manage stage access (mute, remove) | ✅ | ✅ | ❌ | ❌ |
Can join stage before event has started | ✅ | ✅ | ✅ | ❌ |
Go on stage | ✅ | ❌ | ✅ | ❌ |
Answer Questions | ✅ | ❌ | ✅ | ❌ |
Moderate Q&A | ✅ | ✅ | ❌ | ❌ |
Ask Questions | ✅ | ✅ | ✅ | ✅ |
Create Polls | ✅ | ✅ | ❌ | ❌ |
Answer Polls | ✅ | ✅ | ✅ | ✅ |
Chat | ✅ | ✅ | ✅ | ✅ |
Share screen/mic/camera | ✅ | ❌ | ✅ | ❌ |
Watch |
✅ | ✅ | ✅ | ✅ |
Send emojis |
✅ | ✅ | ✅ | ✅ |
Best practices :
Owner: Keep to 1 for accountability.
Organizer: 1–2 trusted people maximum.
Moderators: Plan 1 per 50–100 participants.
Speakers: Only those presenting content.
Viewers: Everyone else by default.
Here is a summary outlining the available access privileges for both guest speakers and attendees.
Guest speaker | Attendee | |
Access the dashboard | ❌ | ❌ |
Access event Settings | ❌ | ❌ |
Delete team members | ❌ | ❌ |
Change the role of an admin to a member (and vice versa) | ❌ | ❌ |
Send Email Invites | ❌ | ❌ |
Enter the room before the event starts | ✅ | ❌ |
Start or end the event | ❌ | ❌ |
Manually record the event (REC button in the room) | ❌ | ❌ |
Share their webcam/screen/mic (join stage) | ✅ | ❌ * |
Invite someone on stage | ✅ | ❌ |
Remove someone from the stage | ✅ | ❌ |
Control a media on stage (passing PDF slides, moving video player) | ✅ | ❌ |
Remove a presentation from the stage | ✅ | ❌ |
Moderate chat, questions | ✅ | ❌ |
Block/unblock a participant from the room | ✅ | ❌ |
Block/unblock a participant from the dashboard | ❌ | ❌ |
See chat messages from anyone | ✅ | ✅ |
Ask questions | ✅ | ✅ |
Answer questions | ✅ | ❌ |
"Live answer" a question | ✅ ** | ❌ |
See Private Questions | ✅ | ❌*** |
Create and send Polls | ❌ | ❌ |
Answer Polls | ✅ | ✅ |
See the People tab when hidden | ✅ | ❌ |
Send a CTA | ✅ | ❌ |
Delete registrants | ❌ | ❌ |
Export the registrants, chat, and questions | ❌ | ❌ |
Create & Start Breakout Rooms | ❌ | ❌ |
During this 30-minute live event, we will introduce you to the platform. You will learn how to use Livestorm for your webinars.