Sign Up & Sign In to Livestorm

Signing in to Livestorm is very easy. If this is the first time you sign in, you will need to sign up for a free Livestorm Basic account. You can decide later if you need to upgrade to Livestorm Premium or Livestorm Enterprise. If you already have an account, you can either sign in the classic way or with Google. We'll also show you how to change your password, what to do if you've forgotten your password, how to update it every 6 months, and how to access your account if your password has expired after 6 months.

IN THIS ARTICLE


Sign up for Livestorm

Signing up for Livestorm only takes a few seconds. You can either sign up in the classic way or with Google.

Classic Sign up

1
Click on Create a new account.

2
Enter your email address, company name, first name, and last name.
3
Choose a strong password.

Your password must be at least 12 characters with at least 1 number, at least 1 capitalized letter, and at least 1 special character.

You will have to change your password every 6 months. A reminder banner will be displayed on your dashboard 1 month before the expiration date to ask you to change your password.

4
Click on Sign up free.
5
Well done, now you have a Livestorm account! 🎉

Sign up With Google

1
Click on Sign up with Google.

2
Choose the Google account you want to connect to Livestorm.

3
Well done, now you have a Livestorm account! 🎉

Sign in to Livestorm

You can either sign in the classic way with your email address and password or with Google.

Classic Sign in

1
Enter your email address and password.
2
Click on Ready to Livestorm.

3
That's it, you're now connected to your Livestorm account! 🎉

Sign in With Google

1
Click on Connect with Google.

2
Choose the Google account you want to connect to Livestorm.

3
That's it, you're now connected to your Livestorm account! 🎉

Change Your Password

You can change your password at any time in your Account settings.

This doesn't apply if you sign in with Google.

1
Click on the Account menu button.
2
Under My settings you can change your password.

3
Enter your current password and your new password.
Your password must be at least 12 characters with at least 1 number, at least 1 capitalized letter, and at least 1 special character.
You will not be able to use one of the last 4 passwords previously used.
4
Click on Submit new password.
5
Well done, your password has been changed! 🎉


Forgotten Password

If you don't remember your password, don't worry! You can recover it with your email address.

This doesn't apply if you sign in with Google.

1
Click on Forgot password.

2
Enter your email address and click on Send me an email.

3
You will receive an email where you need to click on Reset password. The link will be valid for 6 hours.

4
You can then enter your new password.
Your password must be at least 12 characters with at least 1 number, at least 1 capitalized letter, and at least 1 special character.
You will not be able to use one of the last 4 passwords previously used.
5
Well done, your password has been changed! 🎉


Password Update Every 6 Months

For security purposes, your password is valid for 6 months. You will be reminded to update it 1 month before its expiration date with a banner that will show up at the top of your dashboard.

This doesn't apply if you sign in with Google.

1
Click on Update my password.

2
Enter your current password and your new password.
Your password must be at least 12 characters with at least 1 number, at least 1 capitalized letter, and at least 1 special character.
If you forgot your password, go back to the sign-in page and click on Forgot password.
3
Click on Submit new password.
4
Well done, your password has been updated! 🎉


Expired Password After 6 Months

For security purposes, your password is valid for 6 months. You will be reminded to update it 1 month before its expiration date with a banner that will show up at the top of your dashboard. If you have not been able to update your password before the expiration date, you'll still be able to sign in by choosing a new password!

This doesn't apply if you sign in with Google.

1
Enter your new password.
Your password must be at least 12 characters with at least 1 number, at least 1 uppercase, and at least 1 special character.
You will not be able to use one of the last 4 passwords previously used.
2
Click on Submit new password.
3
Well done, your password has been updated! 🎉

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