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54.47Z\"\u002F>",{"left":49,"top":49,"width":419,"height":419,"rotate":49,"vFlip":51,"hFlip":51,"body":420},32,"\u003Cpath fill=\"currentColor\" d=\"M10.828 28h10.344a3.43 3.43 0 0 0 3.43-3.43V10.33h-3.43v14.24H7.398a3.43 3.43 0 0 0 3.43 3.43\"\u002F>\u003Cpath fill=\"currentColor\" d=\"M21.172 4H10.828a3.43 3.43 0 0 0-3.43 3.43v14.24h3.43V7.43h13.774A3.43 3.43 0 0 0 21.172 4\"\u002F>",{"left":49,"top":49,"width":50,"height":50,"rotate":49,"vFlip":51,"hFlip":51,"body":422},"\u003Cpath fill=\"currentColor\" d=\"M224 128a8 8 0 0 1-8 8h-80v80a8 8 0 0 1-16 0v-80H40a8 8 0 0 1 0-16h80V40a8 8 0 0 1 16 0v80h80a8 8 0 0 1 8 8\"\u002F>",{"componentHome":424,"componentOnDemandProductTraining":426,"componentSearch":432,"componentWording":438,"collection":463,"category":464,"page":468,"relatedCategories":719},{"id":38,"trackingBreadcrumbTitle":425},"Accueil",{"id":427,"title":428,"text":429,"ctaWording":430,"ctaLink":431},"Oo_c3Yl8T8qZQPLicCmQeA","Rejoignez notre démonstration produit Livestorm en 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Vous apprendrez comment utiliser Livestorm pour vos webinars.","Regarder","https:\u002F\u002Fapp.livestorm.co\u002Flivestorm\u002Flivestorm-demo-live-fr",{"id":433,"searchBarPlaceholder":47,"searchBarTitle":434,"searchBarText":435,"noMatchDropdown":436,"noMatchText":437},"FyrhIkjwTtKxrPLyYmL17A","Résultats de la recherche pour *#{searchedTerm}*","*#{articleCount}* articles trouvés","Aucun résultat trouvé","Aucun article n'a été trouvé. Voulez-vous réessayer ?",{"id":439,"articleRelatedArticles":440,"articleInThisArticle":441,"articleWhoCanUseIt":442,"articleOnWhichPlans":443,"categoryTitle":444,"collectionTitle":445,"plansAll":446,"plansAddOns":447,"plansFree":448,"plansPro":449,"plansProAddOn":450,"plansBusiness":451,"plansBusinessAddOn":452,"plansEnterprise":453,"plansEnterpriseAddOn":454,"usersAll":446,"usersAdmin":455,"usersAttendee":456,"usersGuestSpeaker":457,"usersHost":458,"usersMember":459,"usersModerator":460,"usersViewer":461,"usersWorkspaceOwner":462},"VbxVVgD3R1CWLS-qj-SGFw","Articles connexes","Dans cet article","Qui peut l'utiliser ?","Sur quels plans ?","Catégories","Articles les plus populaires","Tous","Add-ons","Gratuit","Pro","Pro (tarification aux participants) en tant qu'add-on payant","Business","Business en tant qu'add-on payant","Entreprise","Entreprise en tant qu'add-on payant","Admin","Participant","Invité","Hôte","Membre","Modérateur","Spectateur","Propriétaire de l'espace de travail",{"id":34,"slug":36,"name":35,"trackingBreadcrumbTitle":67},{"id":465,"name":466,"slug":467,"trackingBreadcrumbTitle":67},"ZEyAvmjoT0iPKgMro_NHJA","Paramètres","parametres",{"id":469,"slug":470,"alternativeVersions":471,"seoTitle":477,"seoDescription":478,"categories":479,"title":477,"structuredText":481,"relatedArticles":706,"trackName":67,"trackingBreadcrumbTitle":67},"KtqK-qtOQWmR1PUTo_aZSA","inscription-payante",[472,475],{"locale":473,"slug":474},"en","paid-registration",{"locale":476,"slug":470},"fr","Faire payer l'inscription","Exigez un paiement unique avant que le visiteur ne soit inscrit.",[480],{"id":465},{"blocks":482,"links":512,"value":518},[483,488,497,502,507],{"__typename":484,"id":485,"ofType":486,"content":487},"SupportCalloutRecord","B9GUZIyjRBS6mMdy0eAe9Q","info","\u003Cp>Cette fonctionnalité est disponible uniquement dans Pages & Hubs, notre nouvel outil de création de pages d'inscription.\u003C\u002Fp>\n",{"__typename":489,"id":490,"image":491,"maxWidth":496},"SupportImageRecord","QoLSFhGrRFCyxuMI6SeAOg",{"alt":492,"height":493,"url":494,"width":495},"L'inscription payante exige un compte Stripe connecté. Ouvrez Paramètres → Intégrations et vérifiez que la ligne Stripe indique « Connecté ».",900,"https:\u002F\u002Fwww.datocms-assets.com\u002F1127\u002F1792500192-venue-connect-zoom-fr-step-1.webp",1440,null,{"__typename":489,"id":498,"image":499,"maxWidth":496},"Cm4j98jOT7WKSURK44nkvA",{"alt":500,"height":493,"url":501,"width":495},"Ouvrez ensuite votre page dans le builder, à l'étape 4 · Paramètres. Le groupe Paiement se trouve sous les règles d'accès.","https:\u002F\u002Fwww.datocms-assets.com\u002F1127\u002F1792501221-venue-paid-registration-fr-step-2.webp",{"__typename":489,"id":503,"image":504,"maxWidth":496},"aophruTQS1m85exqnvUjYg",{"alt":505,"height":493,"url":506,"width":495},"Activez « Inscription payante ». Tant qu'aucun compte Stripe n'est connecté et en mesure d'encaisser, la carte reste grisée avec un lien vers les Intégrations.","https:\u002F\u002Fwww.datocms-assets.com\u002F1127\u002F1792501228-venue-paid-registration-fr-step-3.webp",{"__typename":489,"id":508,"image":509,"maxWidth":496},"LQ0k_siESLSiahXxL0QFSA",{"alt":510,"height":493,"url":511,"width":495},"Un billet à 49 € intitulé « Masterclass ticket », prêt à publier.","https:\u002F\u002Fwww.datocms-assets.com\u002F1127\u002F1792501235-venue-paid-registration-fr-step-4.webp",[513],{"__typename":514,"id":515,"slug":516,"title":517},"SupportArticleRecord","SZdsIzTgTsyf5dqzDYWvyw","recuperer-les-inscriptions-refusees","Récupérer les inscriptions refusées par la plateforme",{"schema":519,"document":520},"dast",{"type":521,"children":522},"root",[523,525,530,536,540,544,548,556,557,564,565,572,573,580,581,588,595,599],{"item":485,"type":524},"block",{"type":526,"children":527},"paragraph",[528],{"type":529,"value":478},"span",{"type":531,"level":532,"children":533},"heading",2,[534],{"type":529,"value":535},"À quoi ça sert",{"type":526,"children":537},[538],{"type":529,"value":539},"Sur une page payante, le paiement est la dernière étape avant l'inscription : rien n'est créé dans Livestorm et aucun inscrit n'est enregistré tant que Stripe n'a pas confirmé le paiement. Pratique pour une masterclass, un atelier ou une formation payante.",{"type":526,"children":541},[542],{"type":529,"value":543},"L'argent arrive sur VOTRE compte Stripe (paiements directs) : vous êtes le vendeur, vous gérez les reçus, les remboursements et les litiges, et Livestorm ne prend aucune commission.",{"type":531,"level":532,"children":545},[546],{"type":529,"value":547},"Comment faire",{"type":526,"children":549},[550,554],{"type":529,"marks":551,"value":553},[552],"code","1",{"type":529,"value":555}," L'inscription payante exige un compte Stripe connecté. Ouvrez Paramètres → Intégrations et vérifiez que la ligne Stripe indique « Connecté ».",{"item":490,"type":524},{"type":526,"children":558},[559,562],{"type":529,"marks":560,"value":561},[552],"2",{"type":529,"value":563}," Ouvrez ensuite votre page dans le builder, à l'étape 4 · Paramètres. Le groupe Paiement se trouve sous les règles d'accès.",{"item":498,"type":524},{"type":526,"children":566},[567,570],{"type":529,"marks":568,"value":569},[552],"3",{"type":529,"value":571}," Activez « Inscription payante ». Tant qu'aucun compte Stripe n'est connecté et en mesure d'encaisser, la carte reste grisée avec un lien vers les Intégrations.",{"item":503,"type":524},{"type":526,"children":574},[575,578],{"type":529,"marks":576,"value":577},[552],"4",{"type":529,"value":579}," Saisissez le prix et sa devise, puis éventuellement un libellé de ligne. C'est ce que l'acheteur voit sur le paiement Stripe et sur son reçu. Laissez-le vide pour reprendre le titre de l'événement.",{"item":508,"type":524},{"type":526,"children":582},[583,586],{"type":529,"marks":584,"value":585},[552],"5",{"type":529,"value":587}," Pour offrir un prix réduit à certains visiteurs, cliquez sur « Ajouter un code » sous le prix. Saisissez le code, puis une remise en pourcentage ou un montant fixe : la fenêtre affiche ce que paieront les visiteurs. Un nombre maximal d'utilisations et des dates de début et de fin sont facultatifs.",{"type":526,"children":589},[590,593],{"type":529,"marks":591,"value":592},[552],"6",{"type":529,"value":594}," Un code enregistré fonctionne aussitôt, sans republier la page. La liste indique combien de fois chaque code a servi et s'il est actif, avec un interrupteur pour le désactiver et un menu pour le modifier, partager un lien qui l'applique ou le supprimer.",{"type":531,"level":532,"children":596},[597],{"type":529,"value":598},"Bon à savoir",{"type":600,"style":601,"children":602},"list","bulleted",[603,610,616,622,628,634,640,646,652,658,664,670,676,682,694,700],{"type":604,"children":605},"listItem",[606],{"type":526,"children":607},[608],{"type":529,"value":609},"Le prix minimum est de 0,50 dans la devise choisie (EUR, USD ou GBP).",{"type":604,"children":611},[612],{"type":526,"children":613},[614],{"type":529,"value":615},"Le prix est figé par le serveur au moment où le visiteur valide : il ne peut pas être manipulé depuis le navigateur, et le modifier plus tard ne change jamais un paiement déjà en cours.",{"type":604,"children":617},[618],{"type":526,"children":619},[620],{"type":529,"value":621},"Une personne déjà inscrite n'est pas facturée une seconde fois : le formulaire reconnaît son e-mail et saute le paiement.",{"type":604,"children":623},[624],{"type":526,"children":625},[626],{"type":529,"value":627},"Sur une page à plusieurs sessions, un seul paiement inscrit toutes les sessions choisies.",{"type":604,"children":629},[630],{"type":526,"children":631},[632],{"type":529,"value":633},"Les visiteurs saisissent le code promo sur la page avant de payer, et le bouton affiche le nouveau prix. Un lien partagé ouvre la page avec son code déjà appliqué. Les majuscules ne comptent pas, et un code ne vaut que pour sa page.",{"type":604,"children":635},[636],{"type":526,"children":637},[638],{"type":529,"value":639},"Stripe débite le prix réduit. Avec un code à 100 %, le visiteur s'inscrit sans payer.",{"type":604,"children":641},[642],{"type":526,"children":643},[644],{"type":529,"value":645},"Un code ne peut pas laisser moins que le paiement minimum de Stripe (0,50 en EUR ou USD, 0,30 en GBP), sauf s'il retire 100 %. Si vous baissez le prix plus tard, les visiteurs qui utilisent ce code paient ce minimum.",{"type":604,"children":647},[648],{"type":526,"children":649},[650],{"type":529,"value":651},"Une remise d'un montant fixe est dans la devise de la page. Si vous changez de devise, le code ne s'applique plus jusqu'à ce que vous le modifiiez pour saisir à nouveau le montant.",{"type":604,"children":653},[654],{"type":526,"children":655},[656],{"type":529,"value":657},"Un visiteur sur le paiement Stripe réserve une utilisation du code pendant une heure au plus, et la libère s'il part sans payer. Quand un code n'a plus d'utilisation disponible, le visiteur suivant en est averti avant de payer. Un paiement que vous remboursez en totalité dans Stripe libère aussi son utilisation, et la personne reste inscrite.",{"type":604,"children":659},[660],{"type":526,"children":661},[662],{"type":529,"value":663},"Dès qu'un code a servi, vous pouvez le désactiver mais plus le supprimer. Désactiver ou supprimer un code ne change rien pour un visiteur déjà sur le paiement Stripe : il paie le prix qui lui a été affiché.",{"type":604,"children":665},[666],{"type":526,"children":667},[668],{"type":529,"value":669},"L'onglet Inscrits affiche ce que chaque personne a payé, et le code utilisé, dans la colonne Payé. L'export ajoute Montant payé et Code promo.",{"type":604,"children":671},[672],{"type":526,"children":673},[674],{"type":529,"value":675},"Les codes promo s'appliquent sur la page elle-même. Dans la fenêtre d'inscription d'un hub, les visiteurs paient le plein tarif.",{"type":604,"children":677},[678],{"type":526,"children":679},[680],{"type":529,"value":681},"Les remboursements et les litiges se gèrent dans votre tableau de bord Stripe, pas dans Livestorm.",{"type":604,"children":683},[684],{"type":526,"children":685},[686,688,692],{"type":529,"value":687},"Si un paiement aboutit mais que la plateforme de l'événement refuse ensuite l'inscription pour une cause de son côté (une connexion rompue, une panne), le visiteur est conservé dans la vue Échecs de l'onglet Inscrits avec l'étiquette « Payé », et relancé. Voir « ",{"item":515,"type":689,"children":690},"itemLink",[691],{"type":529,"value":517},{"type":529,"value":693}," ».",{"type":604,"children":695},[696],{"type":526,"children":697},[698],{"type":529,"value":699},"Un visiteur débité dont l'inscription ne peut pas aboutir du tout est listé en haut de l'onglet Inscrits (vue Approuvés), sous « paiement(s) sans inscription », avec « Rembourser dans Stripe ».",{"type":604,"children":701},[702],{"type":526,"children":703},[704],{"type":529,"value":705},"Déconnecter Stripe suspend les paiements sur les pages payantes jusqu’à la reconnexion.",[707,711,715],{"id":708,"title":709,"slug":710},"RWCKBIxJRhGA19n97FmHYg","Contrôler l'accès et la confidentialité","acces-et-confidentialite",{"id":712,"title":713,"slug":714},"Jzed1CSJQDSCcLA5J_eCbw","Régler la conservation des données des inscrits","conservation-des-donnees",{"id":716,"title":717,"slug":718},"E6XtUI0QQRafFNGNF6nDXg","Traiter une demande sur les données d’une personne","demande-de-donnees-personnelles",[720,724,728,729,733,737,741,745],{"id":721,"name":722,"slug":723},"d0e1ScqeRC6V6dxn2q8teQ","Démarrer","demarrer",{"id":725,"name":726,"slug":727},"P0Ip1KRnTze89o9DBI8Teg","Pages d'inscription","pages",{"id":465,"name":466,"slug":467},{"id":730,"name":731,"slug":732},"L8EUL8nnRVmzC1ZRFzETgA","Hubs","hubs",{"id":734,"name":735,"slug":736},"ePs7A46jS1SjlcqBTeEj0g","Formulaire","formulaire",{"id":738,"name":739,"slug":740},"UpVLFNTVTa2a87y0KpPI_w","Design","design",{"id":742,"name":743,"slug":744},"cHXJ4JuzTvy-6Z43EEeCWw","Marques","marques",{"id":746,"name":747,"slug":748},"Df93oSMQTqq4L9wyKGlaeA","Modèles","modeles",{"left":49,"top":49,"width":50,"height":50,"rotate":49,"vFlip":51,"hFlip":51,"body":750},"\u003Cpath fill=\"currentColor\" d=\"m229.66 218.34l-50.07-50.06a88.11 88.11 0 1 0-11.31 11.31l50.06 50.07a8 8 0 0 0 11.32-11.32M40 112a72 72 0 1 1 72 72a72.08 72.08 0 0 1-72-72\"\u002F>",{"left":49,"top":49,"width":50,"height":50,"rotate":49,"vFlip":51,"hFlip":51,"body":752},"\u003Cpath fill=\"currentColor\" d=\"m221.66 133.66l-72 72a8 8 0 0 1-11.32-11.32L196.69 136H40a8 8 0 0 1 0-16h156.69l-58.35-58.34a8 8 0 0 1 11.32-11.32l72 72a8 8 0 0 1 0 11.32\"\u002F>"]