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Saisissez ensuite l'API Key Pipedrive lorsque cela vous est demandé.",{"item":715,"type":752},{"type":915,"style":916,"children":1058},[1059],{"type":919,"children":1060},[1061],{"type":754,"children":1062},[1063,1065,1068],{"type":757,"value":1064},"Après une authentification réussie, vous serez redirigé vers les écrans de ",{"type":757,"marks":1066,"value":1067},[785],"configuration",{"type":757,"value":1069},", où vous pourrez choisir le Pipeline à incrémenter et définir une correspondance entre les attributs Livestorm et les champs Pipedrive.",{"type":754,"children":1071},[1072],{"type":757,"value":580},{"type":761,"level":767,"children":1074},[1075],{"type":757,"value":1076},"Étape 2 : Configurez le mapping des champs de Contact",{"type":915,"style":916,"children":1078},[1079,1098],{"type":919,"children":1080},[1081],{"type":754,"children":1082},[1083,1085,1088,1090,1096],{"type":757,"value":1084},"Tous les ",{"type":757,"marks":1086,"value":1087},[785],"champs d'inscription Livestorm",{"type":757,"value":1089}," de votre espace de travail seront récupérés dynamiquement. Veuillez vous assurer d'avoir ",{"url":888,"meta":1091,"type":781,"children":1093},[1092],{"id":779,"value":780},[1094],{"type":757,"value":1095},"configuré vos champs d'inscription",{"type":757,"value":1097}," sur votre ou vos événements Livestorm au préalable.",{"type":919,"children":1099},[1100],{"type":754,"children":1101},[1102,1105],{"type":757,"marks":1103,"value":1104},[785],"Associez les champs Contact de Pipedrive avec les attributs Livestorm correspondants",{"type":757,"value":1106},". Veillez à bien mapper l'adresse e-mail : c’est l’étape la plus importante pour garantir la création du contact dans Pipedrive. Vous pouvez associer à un champ contact Pipedrive n’importe quel attribut standard Livestorm (comme le nom ou l’entreprise) ainsi que des attributs personnalisés ou des données d’engagement (comme le taux de participation ou la durée).",{"item":722,"type":752},{"type":915,"style":916,"children":1109},[1110],{"type":919,"children":1111},[1112],{"type":754,"children":1113},[1114,1116,1119],{"type":757,"value":1115},"Cliquez sur ",{"type":757,"marks":1117,"value":1118},[805],"Next",{"type":757,"value":1120}," ",{"type":761,"level":767,"children":1122},[1123],{"type":757,"value":1124},"Étape 3 : Configurer le Pipeline pour vos Opportunités",{"type":915,"style":916,"children":1126},[1127,1152],{"type":919,"children":1128},[1129],{"type":754,"children":1130},[1131,1133,1136,1138,1141,1143,1146,1148,1150],{"type":757,"value":1132},"Vous pouvez définir quel ",{"type":757,"marks":1134,"value":1135},[785],"Pipeline",{"type":757,"value":1137}," sera rempli et quel ",{"type":757,"marks":1139,"value":1140},[785],"Stage",{"type":757,"value":1142}," sera utilisé pour créer un ",{"type":757,"marks":1144,"value":1145},[827],"Deal",{"type":757,"value":1147}," lorsque le ",{"type":757,"marks":1149,"value":828},[827],{"type":757,"value":1151}," s'inscrit à une session.",{"type":919,"children":1153},[1154],{"type":754,"children":1155},[1156,1158,1160,1161,1163],{"type":757,"value":1157},"Il en va de même si vous souhaitez créer un ",{"type":757,"marks":1159,"value":1145},[827],{"type":757,"value":1147},{"type":757,"marks":1162,"value":828},[827],{"type":757,"value":1164}," assiste à une session.",{"item":726,"type":752},{"type":915,"style":916,"children":1167},[1168,1177],{"type":919,"children":1169},[1170],{"type":754,"children":1171},[1172,1174,1176],{"type":757,"value":1173},"Si vous ne souhaitez pas créer un nouveau Deal, passez simplement cette étape et cliquez sur ",{"type":757,"marks":1175,"value":1118},[805],{"type":757,"value":901},{"type":919,"children":1178},[1179],{"type":754,"children":1180},[1181,1183,1186],{"type":757,"value":1182},"Puis cliquez sur ",{"type":757,"marks":1184,"value":1185},[805],"Save",{"type":757,"value":1187}," pour finaliser la configuration : Pipedrive apparaît maintenant dans vos intégrations  🎉. L'intégration sera active (switch vert) après 5 minutes pour l'initialisation, veuillez attendre ces 5 minutes avant de commencer à tester.",{"item":730,"type":752},{"type":761,"level":767,"children":1190},[1191],{"type":757,"value":1192},"Étape 4 : Profitez de la synchronisation de vos événements en ligne",{"type":754,"children":1194},[1195],{"type":757,"value":1196},"Une fois l’intégration configurée :",{"type":915,"style":916,"children":1198},[1199,1205],{"type":919,"children":1200},[1201],{"type":754,"children":1202},[1203],{"type":757,"value":1204},"Chaque nouvel inscrit à une session Livestorm sera automatiquement ajouté ou mis à jour dans votre Pipedrive. Cela se produira pour toutes les sessions de vos événements.",{"type":919,"children":1206},[1207],{"type":754,"children":1208},[1209],{"type":757,"value":1210},"L’engagement des participants avec vos événements (inscription, participation, visionnages des replays, etc.) sera reflété dans l’historique (Activité) des Contacts dans Pipedrive, vous aidant à maintenir votre base marketing à jour et exploitable. Pour rechercher ou filtrer ces activités, vous devez accéder à la fiche de votre contact :",{"type":754,"children":1212},[1213,1217,1219,1222],{"type":757,"marks":1214,"value":1216},[1215],"code","1",{"type":757,"value":1218}," Sur la page d'un contact, allez dans la section ",{"type":757,"marks":1220,"value":1221},[805],"Historique",{"type":757,"value":1223}," (vous pouvez cliquer sur \"Dérouler tous les items\" pour voir les détails par défaut).",{"type":754,"children":1225},[1226,1229,1231,1234],{"type":757,"marks":1227,"value":1228},[1215],"2",{"type":757,"value":1230}," Cliquez sur le filtre ",{"type":757,"marks":1232,"value":1233},[805],"Activités",{"type":757,"value":901},{"type":754,"children":1236},[1237,1240],{"type":757,"marks":1238,"value":1239},[1215],"3",{"type":757,"value":1241}," Vous trouverez les activités Livestorm.",{"item":734,"type":752},{"type":754,"children":1244},[1245,1247,1249,1251,1254],{"type":757,"value":1246},"Vous pouvez aussi aller dans la section ",{"type":757,"marks":1248,"value":1233},[805],{"type":757,"value":1250}," (",{"type":757,"marks":1252,"value":1253},[785],"https://mycompany.pipedrive.com/activities/list/",{"type":757,"value":1255},") pour retrouver toutes les activités sous forme d'une liste d'activités, pratique à utiliser.",{"type":761,"level":762,"children":1257},[1258],{"type":757,"marks":1259,"value":1260},[785],"Foire aux questions",{"type":915,"style":916,"children":1262},[1263,1272,1281,1290,1304,1313],{"type":919,"children":1264},[1265],{"type":754,"children":1266},[1267,1270],{"type":757,"marks":1268,"value":1269},[785],"L’intégration va-t-elle créer des contacts en double dans Pipedrive ?",{"type":757,"value":1271},"\nNon, l’intégration vérifie l’existence des contacts via l’adresse email et les met à jour si nécessaire. Seuls les nouveaux contacts sont créés lorsque l’adresse email n’est pas trouvée dans Pipedrive.",{"type":919,"children":1273},[1274],{"type":754,"children":1275},[1276,1279],{"type":757,"marks":1277,"value":1278},[785],"Puis-je choisir quelles données Livestorm synchroniser avec Pipedrive ?",{"type":757,"value":1280},"\nOui, absolument, vous pouvez personnaliser la correspondance des champs pour inclure uniquement les données que vous souhaitez synchroniser, y compris les champs d’inscription standards, les questions personnalisées et les métriques d’engagement. Tout champ standard ou personnalisé peut être utilisé dans Pipedrive, de même que les attributs Livestorm.",{"type":919,"children":1282},[1283],{"type":754,"children":1284},[1285,1288],{"type":757,"marks":1286,"value":1287},[785],"Puis-je ajouter les contacts à un pipeline ?",{"type":757,"value":1289},"\nOui, dans la correspondance des champs, vous avez une option pour choisir dans quel pipeline vous souhaitez ajouter les inscrits ou participants (avec une affaire associée) provenant de Livestorm.",{"type":919,"children":1291},[1292],{"type":754,"children":1293},[1294,1297,1299,1302],{"type":757,"marks":1295,"value":1296},[785],"Puis-je déclencher des campagnes marketing dans Pipedrive en fonction de l’activité Livestorm ?",{"type":757,"value":1298},"\nOui, puisque l’activité des inscrits Livestorm est enregistrée sous forme d’événements (dans l’historique du contact) dans Pipedrive, vous pouvez les utiliser comme déclencheurs pour vos workflows marketing et votre ",{"type":757,"marks":1300,"value":1301},[827],"nurturing",{"type":757,"value":1303}," personnalisé des leads.",{"type":919,"children":1305},[1306],{"type":754,"children":1307},[1308,1311],{"type":757,"marks":1309,"value":1310},[785],"Puis-je activer/désactiver l’intégration Pipedrive pour des événements spécifiques ?",{"type":757,"value":1312},"\nNon, cela n’est pas possible actuellement. Une fois l’intégration activée, tous les inscrits/participants des sessions de vos événements sont synchronisés avec votre compte Pipedrive. C’est une intégration globale ON/OFF pour tout votre espace Livestorm. Vous pouvez néanmoins désactiver temporairement l’intégration via le bouton bascule.",{"type":919,"children":1314},[1315,1322,1326],{"type":754,"children":1316},[1317,1320],{"type":757,"marks":1318,"value":1319},[785],"Pourquoi mon affaire n’est-elle pas créée ?",{"type":757,"value":1321},"\nLorsque plusieurs personnes de la même organisation s’inscrivent à vos webinars, vous ne souhaitez pas créer plusieurs affaires pour chaque inscription. Nous avons donc conçu un système pour éviter les doublons. Voici la logique derrière la création des affaires :",{"type":754,"children":1323},[1324],{"type":757,"value":1325},"Lorsque nous détectons une nouvelle inscription ou un nouveau participant, nous cherchons un champ d’inscription « entreprise » (si absent, nous détectons l’entreprise via le domaine email).",{"type":915,"style":916,"children":1327},[1328,1334,1340,1346,1352,1358,1364,1370],{"type":919,"children":1329},[1330],{"type":754,"children":1331},[1332],{"type":757,"value":1333},"Ensuite, nous recherchons l’entreprise dans Pipedrive.",{"type":919,"children":1335},[1336],{"type":754,"children":1337},[1338],{"type":757,"value":1339},"Si l’entreprise n’est pas trouvée, nous la créons.",{"type":919,"children":1341},[1342],{"type":754,"children":1343},[1344],{"type":757,"value":1345},"Puis nous cherchons une affaire liée au contact. Si elle existe, nous n’effectuons aucune action.",{"type":919,"children":1347},[1348],{"type":754,"children":1349},[1350],{"type":757,"value":1351},"Sinon, nous créons l’affaire.",{"type":919,"children":1353},[1354],{"type":754,"children":1355},[1356],{"type":757,"value":1357},"Si l’entreprise est trouvée, nous cherchons une affaire liée :",{"type":919,"children":1359},[1360],{"type":754,"children":1361},[1362],{"type":757,"value":1363},"Si une affaire est liée dans le pipeline spécifié, nous ne créons pas de nouvelle affaire.",{"type":919,"children":1365},[1366],{"type":754,"children":1367},[1368],{"type":757,"value":1369},"Si aucune affaire n’est liée, alors nous créons l’affaire.",{"type":919,"children":1371},[1372,1376],{"type":754,"children":1373},[1374],{"type":757,"value":1375},"Pour diagnostiquer la création d’affaire, assurez-vous dans Pipedrive que :",{"type":915,"style":916,"children":1377},[1378,1384,1390,1396],{"type":919,"children":1379},[1380],{"type":754,"children":1381},[1382],{"type":757,"value":1383},"L’organisation n’existe pas ou supprimez-la",{"type":919,"children":1385},[1386],{"type":754,"children":1387},[1388],{"type":757,"value":1389},"Le contact n’existe pas ou supprimez-le",{"type":919,"children":1391},[1392],{"type":754,"children":1393},[1394],{"type":757,"value":1395},"L’affaire n’existe pas (perdue, ouverte, etc.)",{"type":919,"children":1397},[1398],{"type":754,"children":1399},[1400],{"type":757,"value":1401},"Ou définissez un nouveau pipeline",{"item":742,"type":752},{"type":915,"style":916,"children":1404},[1405],{"type":919,"children":1406},[1407],{"type":754,"children":1408},[1409,1412,1414,1424],{"type":757,"marks":1410,"value":1411},[785],"Que faire si je rencontre un problème ?",{"type":757,"value":1413},"\nSi vous rencontrez un problème, n’hésitez pas à contacter notre 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