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préférés.",[],"",{"id":582,"alternativeVersions":583,"collection":588,"slug":587,"seoTitle":580,"seoDescription":580,"theme":589,"icon":589,"integration":590,"name":599,"description":600,"articles":601,"trackName":580,"trackingBreadcrumbTitle":580},"OURYHKINQbmcc6fcjtiDwg",[584,586],{"locale":573,"slug":585},"296-salesforce",{"locale":576,"slug":587},"salesforce",{"id":18},null,{"id":591,"backgroundColor":592,"logo":596},"49711",{"red":593,"green":594,"blue":595},0,161,224,{"alt":589,"height":597,"url":598,"width":597},48,"https://livestorm.imgix.net/1127/1695308070-salesforce.svg","Salesforce","Utilisez Salesforce avec Livestorm",[602,604,606,608,610],{"id":603,"title":217,"slug":218},"dvUVo4F7Qbip5-3TEqupUA",{"id":605,"title":241,"slug":242},"Bz8vH-sVRP-KZ1bJpFMO3A",{"id":607,"title":277,"slug":278},"W8gcuyuXRiyMeRs-fNqi8Q",{"id":609,"title":343,"slug":344},"AZ6IL_KtQhq1IubaHDMmzg",{"id":611,"title":370,"slug":371},"IWinUEWyRSyoMJIdKWYsGA",[581],{"id":603,"slug":218,"alternativeVersions":614,"seoTitle":618,"seoDescription":619,"categories":620,"keywords":622,"title":217,"structuredText":623,"relatedArticles":1311,"embedding":1314,"trackName":580,"trackingBreadcrumbTitle":580},[615,617],{"locale":573,"slug":616},"set-up-salesforce-livestorm",{"locale":576,"slug":218},"Configurez l'intégration native Salesforce","Apprenez comment configurer l’intégration Livestorm Salesforce pour une intégration fluide, des champs personnalisés et une gestion améliorée des campagnes.",[621],{"id":582},"intégration Salesforce, configuration Salesforce",{"blocks":624,"links":688,"value":689},[625,633,641,644,649,656,662,665,669,675,678,685],{"__typename":626,"id":627,"onWhichPlans":628,"whoCanUseIt":630},"SupportKeyInformationRecord","GJg6wxnwS8m9Q5PhEhmjwQ",[629],"enterprise-add-on",[631,632],"admin","workspace-owner",{"__typename":634,"id":635,"image":636,"maxWidth":640},"SupportImageRecord","KWR4__aUQL6PEUEnKT3VsA",{"alt":587,"height":637,"url":638,"width":639},179,"https://livestorm.imgix.net/1127/1729154217-file-qxlxvetquq.png",256,300,{"__typename":642,"id":643},"SupportTableOfContentRecord","HojL-c-3SXu2_P_KfdYl9g",{"__typename":645,"id":646,"ofType":647,"content":648},"SupportCalloutRecord","WeS0GnZ_QHyJEQ5zRuieaQ","warning","\u003Cp>En raison d'un récent \u003Ca href=\"https://help.salesforce.com/s/articleView?id=005132365&type=1\">changement important apporté par Salesforce concernant les applications connectées\u003C/a>), vous devez également vous assurer que votre profile ou votre permission set dispose de l'autorisation "\u003Cstrong>Approve Uninstalled Connected Apps\u003C/strong>". Sinon, Salesforce vous empêchera d'installer l'app Livestorm.\u003C/p>\n",{"__typename":634,"id":650,"image":651,"maxWidth":589},"VEdGHHt_Qja4zMjcrwBr5A",{"alt":652,"height":653,"url":654,"width":655},"Autorisations d'objet Résumé",796,"https://livestorm.imgix.net/1127/1747224997-summary-object-permissions-fr.png",2496,{"__typename":634,"id":657,"image":658,"maxWidth":589},"DtdPFJtmSm6FkCzfmyK3ZA",{"alt":659,"height":653,"url":660,"width":661},"Autorisation de champ Résumé","https://livestorm.imgix.net/1127/1747225025-summary-fields-permissions-fr.png",2359,{"__typename":645,"id":663,"ofType":647,"content":664},"aHgE_klOQLONT4pBymyeHg","\u003Cp>\u003Cstrong>Très important\u003C/strong> : si vous ne voyez pas toutes les autorisations mentionnées dans le résumé de l’utilisateur, contactez un administrateur Salesforce dans votre entreprise pour corriger cela. Sans ces autorisations, l’intégration Livestorm ne fonctionnera pas.\u003C/p>\n",{"__typename":645,"id":666,"ofType":667,"content":668},"ARpYkBijTXKCHmVRxrwi8w","info","\u003Cp>\u003Cstrong>Astuce Livestorm\u003C/strong> 👉 Si vous souhaitez suivre précisément toutes les modifications apportées par Livestorm à votre organisation Salesforce, nous vous recommandons de créer un utilisateur distinct (avec toutes les autorisations requises décrites ci-dessus et un accès API), car nous créerons de nouveaux leads/contacts ou mettrons à jour les enregistrements existants avec le compte de l'utilisateur connecté.\u003C/p>\n",{"__typename":634,"id":670,"image":671,"maxWidth":589},"bWFmFM19TGKOWYvT_hVAsA",{"alt":587,"height":672,"url":673,"width":674},636,"https://livestorm.imgix.net/1127/1729148083-file-ltk16mhalg.png",1592,{"__typename":645,"id":676,"ofType":647,"content":677},"dZN9AeXiRnOJEjh7wP4C5g","\u003Cp>Important : si vous utilisez à la fois les connecteurs Salesforce et Pardot, ce champ est obligatoire pour éviter la création de campagnes en double.\u003C/p>\n",{"__typename":634,"id":679,"image":680,"maxWidth":589},"DkqsHTJQQH6cUbXG5hZFCw",{"alt":681,"height":682,"url":683,"width":684},"TBD",1085,"https://livestorm.imgix.net/1127/1741775631-documentation_setup_salesforce_en.png",1982,{"__typename":645,"id":686,"ofType":647,"content":687},"a-xoLBjhQHS-E9lzlQUl0Q","\u003Cp>L'intégration Salesforce n'est pas rétroactive : les personnes qui se sont inscrites aux sessions Livestorm avant l'activation de l'intégration sur votre espace de travail ne seront pas synchronisées en tant que Membres de Campagne dans Salesforce. Vous devrez les importer dans Salesforce.\u003C/p>\n",[],{"schema":690,"document":691},"dast",{"type":692,"children":693},"root",[694,696,717,718,719,725,730,745,754,763,801,809,907,908,912,934,962,963,980,981,982,983,987,1010,1024,1036,1065,1076,1092,1099,1119,1120,1135,1139,1143,1144,1150,1156,1162,1168,1174,1180,1187,1194,1198,1202,1208,1223,1241,1242,1248,1254,1310],{"item":627,"type":695},"block",{"type":697,"children":698},"paragraph",[699,702,715],{"type":700,"value":701},"span","L'intégration Livestorm Salesforce connectera votre espace de travail Livestorm avec votre organisation Salesforce. Pour une vue d'ensemble complète de notre intégration avec Salesforce ainsi que le comportement fonctionnel, n'hésitez pas à lire notre ",{"url":703,"meta":704,"type":711,"children":712},"https://support.livestorm.co/article/connect-livestorm-salesforce-new",[705,708],{"id":706,"value":707},"rel","noopener",{"id":709,"value":710},"target","_blank","link",[713],{"type":700,"value":714},"article dédié",{"type":700,"value":716},". Cet article se concentre uniquement sur l'installation.",{"item":635,"type":695},{"item":643,"type":695},{"type":720,"level":721,"children":722},"heading",2,[723],{"type":700,"value":724},"Configurez votre Salesforce",{"type":720,"level":726,"children":727},3,[728],{"type":700,"value":729},"Sélectionnez un utilisateur avec les bonnes permissions",{"type":697,"children":731},[732,734,738,740,743],{"type":700,"value":733},"La première chose à faire est de vérifier les ",{"type":700,"marks":735,"value":737},[736],"strong","permissions",{"type":700,"value":739}," et le ",{"type":700,"marks":741,"value":742},[736],"profil",{"type":700,"value":744}," de l'utilisateur·trice Salesforce que vous allez connecter à Livestorm. Vous devez vérifier les éléments suivants :",{"type":697,"children":746},[747,749,752],{"type":700,"value":748},"La personne doit avoir la case ",{"type":700,"marks":750,"value":751},[736],"Marketing User",{"type":700,"value":753}," cochée sur sa page utilisateur. Ceci est requis par Salesforce pour lire et mettre à jour des Campagnes.",{"type":697,"children":755},[756,758,761],{"type":700,"value":757},"Avoir un ",{"type":700,"marks":759,"value":742},[736,760],"underline",{"type":700,"value":762}," pour l'utilisateur·trice qui permet d'utiliser l'API et qui a les permissions pour modifier les objets Comptes, Leads, Contacts, Campagnes et leurs champs correspondants. Pour cela, vous avez deux options :",{"type":764,"style":765,"children":766},"list","bulleted",[767,780],{"type":768,"children":769},"listItem",[770],{"type":697,"children":771},[772,774,778],{"type":700,"value":773},"1) Première option : attribuer le profil ",{"type":700,"marks":775,"value":777},[776],"emphasis","\"System Administrator",{"type":700,"value":779},"\" profile  à votre utilisateur·trice. C'est la solution la plus rapide et la plus simple car vous n'avez rien à créer. Mais nous comprenons que vous n'ayez peut-être pas les droits dans votre entreprise pour utiliser ce profil pour une intégration. Si c'est le cas, vous pouvez utiliser la deuxième option.",{"type":768,"children":781},[782],{"type":697,"children":783},[784,786,789,791,799],{"type":700,"value":785},"2) Deuxième option : vous pouvez créer un ",{"type":700,"marks":787,"value":788},[760,776],"Permission Set",{"type":700,"value":790}," personnalisé (comme expliqué par le support Salesforce ",{"url":792,"meta":793,"type":711,"children":796},"https://help.salesforce.com/s/articleView?id=platform.perm_sets_create.htm&type=5",[794,795],{"id":706,"value":707},{"id":709,"value":710},[797],{"type":700,"value":798},"ici",{"type":700,"value":800},") avec les permissions correctes et l'attacher à votre utilisateur·trice. Nous vous aidons ci-dessous avec la configuration :",{"type":697,"children":802},[803,805,807],{"type":700,"value":804},"Pour créer votre ",{"type":700,"marks":806,"value":788},[760,776],{"type":700,"value":808},", suivez ces étapes sur Salesforce :",{"type":764,"style":765,"children":810},[811,836,842,855,892],{"type":768,"children":812},[813],{"type":697,"children":814},[815,817,821,823,826,829,831,834],{"type":700,"value":816},"Allez dans ",{"type":700,"marks":818,"value":820},[819],"highlight","Setup",{"type":700,"value":822}," > ",{"type":700,"marks":824,"value":825},[819],"Permission set",{"type":700,"marks":827,"value":828},[736]," ",{"type":700,"value":830},"et cliquez sur ",{"type":700,"marks":832,"value":833},[819],"New",{"type":700,"value":835}," en haut.",{"type":768,"children":837},[838],{"type":697,"children":839},[840],{"type":700,"value":841},"Nommez votre Ensemble d’autorisations « Intégration Livestorm Salesforce ».",{"type":768,"children":843},[844],{"type":697,"children":845},[846,848,851,853],{"type":700,"value":847},"Dans les ",{"type":700,"marks":849,"value":850},[819],"System Permissions",{"type":700,"marks":852,"value":828},[776,736],{"type":700,"value":854},"cochez « API enabled ».",{"type":768,"children":856},[857],{"type":697,"children":858},[859,860,863,865,867,870,872,875,877,880,882,885,887,890],{"type":700,"value":847},{"type":700,"marks":861,"value":862},[819],"Object Settings",{"type":700,"marks":864,"value":828},[776],{"type":700,"value":866},"allez à l’objet Leads et activez les cases ",{"type":700,"marks":868,"value":869},[776],"Read, Create, Edit, View All records, View all",{"type":700,"value":871}," views ",{"type":700,"marks":873,"value":874},[776],"checkbox",{"type":700,"value":876},". Accordez également l’accès",{"type":700,"marks":878,"value":879},[776]," Read & Edit",{"type":700,"value":881}," à tous les champs de l’objet et cliquez sur le bouton ",{"type":700,"marks":883,"value":884},[819],"Save",{"type":700,"value":886}," en haut. Répétez cette opération pour ",{"type":700,"marks":888,"value":889},[776],"Account, Campaigns, Contacts, Leads",{"type":700,"value":891},". Et enregistrez l’Ensemble d’autorisations.",{"type":768,"children":893},[894],{"type":697,"children":895},[896,898,901,903,905],{"type":700,"value":897},"Puis allez dans ",{"type":700,"marks":899,"value":900},[819],"Manage Assignment",{"type":700,"value":902}," et ajoutez votre utilisateur à la liste puis ",{"type":700,"marks":904,"value":884},[819],{"type":700,"value":906},".",{"item":646,"type":695},{"type":720,"level":726,"children":909},[910],{"type":700,"value":911},"Contrôler les permissions de l’utilisateur",{"type":697,"children":913},[914,916,919,920,923,924,927,929,932],{"type":700,"value":915},"Peu importe la manière dont vous avez attribué les autorisations à l'utilisateur·trice (profil, permission set ou les deux), vous pouvez vérifier si votre configuration est correcte en allant dans ",{"type":700,"marks":917,"value":918},[819],"Configuration",{"type":700,"value":822},{"type":700,"marks":921,"value":922},[819],"Utilisateurs",{"type":700,"value":822},{"type":700,"marks":925,"value":926},[819],"Modifier",{"type":700,"value":928}," l'utilisateur > ",{"type":700,"marks":930,"value":931},[819],"Voir le résumé",{"type":700,"value":933}," en haut. Vérifiez que vous avez (au minimum) :",{"type":764,"style":765,"children":935},[936,952],{"type":768,"children":937},[938],{"type":697,"children":939},[940,942,945,947,950],{"type":700,"value":941},"Dans l’onglet ",{"type":700,"marks":943,"value":944},[819],"Autorisations utilisateur",{"type":700,"value":946}," : vous devez voir dans la liste la permission « ",{"type":700,"marks":948,"value":949},[736],"API Activée",{"type":700,"value":951}," ».",{"type":768,"children":953},[954],{"type":697,"children":955},[956,957,960],{"type":700,"value":941},{"type":700,"marks":958,"value":959},[819],"Autorisations d'objet",{"type":700,"value":961}," : vous devez voir les autorisations Modifier & Créer pour les objets suivants : Account, Campaigns, Contacts, Leads.",{"item":650,"type":695},{"type":764,"style":765,"children":964},[965],{"type":768,"children":966},[967],{"type":697,"children":968},[969,970,973,975,978],{"type":700,"value":941},{"type":700,"marks":971,"value":972},[819],"Autorisations de Champ",{"type":700,"value":974}," : vous devriez voir l’accès Lecture & Modification pour ",{"type":700,"marks":976,"value":977},[760],"tous les champs",{"type":700,"value":979}," des objets suivants : Account, Campaigns, Contacts, Leads.",{"item":657,"type":695},{"item":663,"type":695},{"item":666,"type":695},{"type":720,"level":726,"children":984},[985],{"type":700,"value":986},"Statut de participation et statut du replay",{"type":697,"children":988},[989,991,994,996,999,1001,1008],{"type":700,"value":990},"Pour la ",{"type":700,"marks":992,"value":993},[760],"participation",{"type":700,"value":995}," (c’est-à-dire la présence ou l'absence), bonne nouvelle ! Vous n’avez rien à faire : tout est automatique. Livestorm mettra à jour le champ standard « ",{"type":700,"marks":997,"value":998},[736],"Statut",{"type":700,"value":1000}," » du Membre de Campagne automatiquement lors de l'inscription et à la fin de la session.\nDe plus, les statuts corrects (voir ",{"url":1002,"meta":1003,"type":711,"children":1006},"https://support.livestorm.co/article/connect-livestorm-salesforce-new#the-basics",[1004,1005],{"id":706,"value":707},{"id":709,"value":710},[1007],{"type":700,"value":798},{"type":700,"value":1009}," pour plus de détails) seront créés sur la Campagne lors de la création de celle-ci par Livestorm. Aucune action manuelle n’est requise de votre côté pour la participation.",{"type":697,"children":1011},[1012,1014,1017,1019,1022],{"type":700,"value":1013},"D'un autre côté, si vous souhaitez capturer les ",{"type":700,"marks":1015,"value":1016},[760],"vues du replay",{"type":700,"value":1018},", vous devrez alors créer un champ personnalisé nommé « ",{"type":700,"marks":1020,"value":1021},[736],"Livestorm Replay Status",{"type":700,"value":1023}," » sur l'objet Membre de Campagne.",{"type":697,"children":1025},[1026,1030,1032,1034],{"type":700,"marks":1027,"value":1029},[1028],"code","1",{"type":700,"value":1031},"Accédez au menu ",{"type":700,"marks":1033,"value":918},[819],{"type":700,"value":1035}," en cliquant sur l’icône d’engrenage située en haut à droite de votre écran d’accueil Salesforce.",{"type":697,"children":1037},[1038,1041,1043,1046,1047,1050,1051,1054,1055,1058,1060,1062],{"type":700,"marks":1039,"value":1040},[1028],"2",{"type":700,"value":1042},"Suivez le chemin : ",{"type":700,"marks":1044,"value":1045},[819],"Objets et champs",{"type":700,"value":822},{"type":700,"marks":1048,"value":1049},[819],"Gestionnaire d’objets",{"type":700,"value":822},{"type":700,"marks":1052,"value":1053},[819],"Membre de campagne",{"type":700,"value":822},{"type":700,"marks":1056,"value":1057},[819],"Champs et relations",{"type":700,"marks":1059,"value":828},[776],{"type":700,"value":1061},"> ",{"type":700,"marks":1063,"value":1064},[819],"Nouveau",{"type":697,"children":1066},[1067,1070,1072,1075],{"type":700,"marks":1068,"value":1069},[1028],"3",{"type":700,"value":1071},"Sélectionnez le type de données \"Picklist\" et cliquez sur ",{"type":700,"marks":1073,"value":1074},[819],"Suivant",{"type":700,"value":906},{"type":697,"children":1077},[1078,1081,1083,1085,1087,1090],{"type":700,"marks":1079,"value":1080},[1028],"4",{"type":700,"value":1082},"Définissez le Label du Champ sur \"",{"type":700,"marks":1084,"value":1021},[736],{"type":700,"value":1086},"\" (ou tout autre label de votre choix). Assurez-vous que le Nom du Champ sur votre interface soit exactement : “",{"type":700,"marks":1088,"value":1089},[736],"Livestorm_Replay_Status",{"type":700,"value":1091},"” (le Nom API utilisé par Salesforce sera alors \"Livestorm_Replay_Status__c\" car il s'agit d'un champ personnalisé). S'il y a une erreur d'orthographe ou de frappe dans le nom du champ, cela ne fonctionnera pas.",{"type":697,"children":1093},[1094,1097],{"type":700,"marks":1095,"value":1096},[1028],"5",{"type":700,"value":1098},"Sélectionnez la deuxième option dans valeurs, Entrez les valeurs, chaque valeur étant séparée par une nouvelle ligne, et ajoutez les valeurs suivantes :",{"type":764,"style":765,"children":1100},[1101,1107,1113],{"type":768,"children":1102},[1103],{"type":697,"children":1104},[1105],{"type":700,"value":1106},"Hasn't watched replay (valeur par défaut)",{"type":768,"children":1108},[1109],{"type":697,"children":1110},[1111],{"type":700,"value":1112},"Has watched replay",{"type":768,"children":1114},[1115],{"type":697,"children":1116},[1117],{"type":700,"value":1118},"Has watched on-demand",{"item":670,"type":695},{"type":697,"children":1121},[1122,1125,1127,1129,1131,1134],{"type":700,"marks":1123,"value":1124},[1028],"6",{"type":700,"value":1126},"Cliquez sur ",{"type":700,"marks":1128,"value":1074},[819],{"type":700,"value":1130}," jusqu'à atteindre la dernière étape 4/4, puis cliquez sur ",{"type":700,"marks":1132,"value":1133},[819],"Enregistrer",{"type":700,"value":906},{"type":720,"level":726,"children":1136},[1137],{"type":700,"value":1138},"ID de session Livestorm (facultatif)",{"type":697,"children":1140},[1141],{"type":700,"value":1142},"\nSi vous souhaitez capturer l'ID de session Livestorm dans vos campagnes, vous pouvez créer un champ personnalisé dans l'objet Campagne. Lorsque ce champ est présent, Livestorm le remplit automatiquement avec l'ID de session correspondant lors de la création de la campagne. Cela peut être utile si vous avez besoin d'identifier une campagne à partir de l'ID de session Livestorm et de l'utiliser dans vos flux, rapports ou automatisations Salesforce.",{"item":676,"type":695},{"type":697,"children":1145},[1146,1148],{"type":700,"marks":1147,"value":1029},[1028],{"type":700,"value":1149},"Accédez au menu Configuration en cliquant sur l'icône en forme d'engrenage dans le coin supérieur droit de votre écran d'accueil Salesforce.",{"type":697,"children":1151},[1152,1154],{"type":700,"marks":1153,"value":1040},[1028],{"type":700,"value":1155},"Suivez le chemin : Objets et champs > Gestionnaire d'objets > Campagne > Champs et relations > Nouveau",{"type":697,"children":1157},[1158,1160],{"type":700,"marks":1159,"value":1069},[1028],{"type":700,"value":1161},"Sélectionnez le type de données Texte et cliquez sur Suivant.",{"type":697,"children":1163},[1164,1166],{"type":700,"marks":1165,"value":1080},[1028],{"type":700,"value":1167},"Définissez le libellé du champ sur « ID de session Livestorm ». Assurez-vous que le nom du champ sur votre interface est exactement : « Livestorm_Session_ID » (le nom API utilisé par Salesforce sera alors « Livestorm_Session_ID__c » car il s'agit d'un champ personnalisé). Si le nom du champ comporte une faute d'orthographe ou une erreur de frappe, cela ne fonctionnera pas.",{"type":697,"children":1169},[1170,1172],{"type":700,"marks":1171,"value":1096},[1028],{"type":700,"value":1173},"Définissez la longueur du champ sur 80 et cliquez sur Suivant.",{"type":697,"children":1175},[1176,1178],{"type":700,"marks":1177,"value":1124},[1028],{"type":700,"value":1179},"Nous vous recommandons de cocher les cases « Définir ce champ comme identifiant unique d'enregistrement provenant d'un système externe » (ID externe) et « Ne pas autoriser les valeurs en double » (Unique). Cela garantit que chaque ID de session est unique et facilite la référence aux campagnes à partir de systèmes externes.",{"type":697,"children":1181},[1182,1185],{"type":700,"marks":1183,"value":1184},[1028],"7",{"type":700,"value":1186},"Cliquez sur Suivant, configurez la sécurité au niveau du champ selon vos besoins, puis cliquez à nouveau sur Suivant.",{"type":697,"children":1188},[1189,1192],{"type":700,"marks":1190,"value":1191},[1028],"8",{"type":700,"value":1193},"Choisissez d'ajouter ou non le champ aux mises en page, puis cliquez sur Enregistrer.",{"type":720,"level":721,"children":1195},[1196],{"type":700,"value":1197},"Connecter et configurer l'intégration Livestorm Salesforce",{"type":697,"children":1199},[1200],{"type":700,"value":1201},"Une fois que votre Salesforce est configuré, voyons comment configurer le Livestorm Salesforce !",{"type":697,"children":1203},[1204,1206],{"type":700,"marks":1205,"value":1029},[1028],{"type":700,"value":1207},"Allez dans l'AppMarketplace de votre espace de travail Livestorm.",{"type":697,"children":1209},[1210,1212,1214,1217,1219,1222],{"type":700,"marks":1211,"value":1040},[1028],{"type":700,"value":1213},"Trouvez la carte ",{"type":700,"marks":1215,"value":1216},[819],"Salesforce V2",{"type":700,"value":1218}," et cliquez sur ",{"type":700,"marks":1220,"value":1221},[819],"Activer pour tous les membres de l'équipe",{"type":700,"value":906},{"type":697,"children":1224},[1225,1227,1229,1232,1234,1237,1240],{"type":700,"marks":1226,"value":1069},[1028],{"type":700,"value":1228},"Dans le menu déroulant, sélectionnez si vous souhaitez vous ",{"type":700,"marks":1230,"value":1231},[819],"connecter à un environnement de Production",{"type":700,"value":1233}," ou ",{"type":700,"marks":1235,"value":1236},[819],"utiliser une ",{"type":700,"marks":1238,"value":1239},[776,819],"Sandbox",{"type":700,"value":906},{"item":679,"type":695},{"type":697,"children":1243},[1244,1246],{"type":700,"marks":1245,"value":1080},[1028],{"type":700,"value":1247},"Autorisez l'application connectée Livestorm à accéder à votre organisation Salesforce et vérifiez la notification de succès en bas à gauche de votre écran.",{"type":697,"children":1249},[1250,1252],{"type":700,"marks":1251,"value":1096},[1028],{"type":700,"value":1253},"Et voilà ! Votre intégration avec Salesforce est prête à être utilisée ! Vous avez trois paramètres généraux que vous pouvez configurer :",{"type":764,"style":1255,"children":1256},"numbered",[1257,1268,1295],{"type":768,"children":1258},[1259],{"type":697,"children":1260},[1261,1263,1266],{"type":700,"value":1262},"L’intégration est ",{"type":700,"marks":1264,"value":1265},[736],"activée par défaut pour tous les nouveaux événements",{"type":700,"value":1267},", vous n’aurez donc pas à l’activer pour chaque événement. Mais vous pouvez modifier ce paramètre si vous le souhaitez en désactivant l’option.",{"type":768,"children":1269},[1270],{"type":697,"children":1271},[1272,1274,1277,1280,1283,1285,1293],{"type":700,"value":1273},"L’intégration créera ",{"type":700,"marks":1275,"value":1276},[736],"des ",{"type":700,"marks":1278,"value":1279},[736,776],"Leads",{"type":700,"marks":1281,"value":1282},[736]," par défaut",{"type":700,"value":1284},". Mais nous vous offrons une personnalisation pour créer un nouveau Contact à la place si besoin, ",{"url":1286,"meta":1287,"type":711,"children":1290},"https://support.livestorm.co/article/configure-objects-salesforce",[1288,1289],{"id":706,"value":707},{"id":709,"value":710},[1291],{"type":700,"value":1292},"consultez cet article",{"type":700,"value":1294}," pour plus de détails.",{"type":768,"children":1296},[1297],{"type":697,"children":1298},[1299,1301,1308],{"type":700,"value":1300},"Vous pouvez personnaliser entièrement la manière dont les données sont synchronisées avec vos champs des Leads, Contacts, Membres de Campagne grâce à notre fonction de mapping d'attributs - consultez notre ",{"url":1302,"meta":1303,"type":711,"children":1306},"https://support.livestorm.co/article/map-fields-between-livestorm-salesforce",[1304,1305],{"id":706,"value":707},{"id":709,"value":710},[1307],{"type":700,"value":714},{"type":700,"value":1309}," pour en savoir plus et devenez un·e expert·e du mapping 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