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Vous apprendrez comment utiliser Livestorm pour vos webinars.","Regarder","https:\u002F\u002Fapp.livestorm.co\u002Flivestorm\u002Flivestorm-demo-live-fr",{"id":433,"searchBarPlaceholder":47,"searchBarTitle":434,"searchBarText":435,"noMatchDropdown":436,"noMatchText":437},"FyrhIkjwTtKxrPLyYmL17A","Résultats de la recherche pour *#{searchedTerm}*","*#{articleCount}* articles trouvés","Aucun résultat trouvé","Aucun article n'a été trouvé. 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La personne apparaît aussitôt en tête de liste, marquée « Ajouté à la main », avec son billet et son badge comme tout autre inscrit.","https:\u002F\u002Fwww.datocms-assets.com\u002F1127\u002F1792500392-venue-registrant-add-fr-step-3.webp",[508],{"__typename":509,"id":510,"slug":511,"title":512},"SupportArticleRecord","ZOcpDpJDQZiM1ZHu6EJusQ","scanner-les-billets","Scanner les billets à l'entrée",{"schema":514,"document":515},"dast",{"type":516,"children":517},"root",[518,520,525,531,535,539,547,548,555,562,569,570,577,578,582],{"item":485,"type":519},"block",{"type":521,"children":522},"paragraph",[523],{"type":524,"value":478},"span",{"type":526,"level":527,"children":528},"heading",2,[529],{"type":524,"value":530},"À quoi ça sert",{"type":521,"children":532},[533],{"type":524,"value":534},"Certaines personnes ne passent jamais par votre page : l'intervenant que vous avez invité, le client qui vous l'a demandé par e-mail, la personne qui arrive sans s'être inscrite. « Ajouter un inscrit » les enregistre avec le formulaire de votre page. Personne n'accepte les conditions Livestorm à leur place, et il n'y a ni captcha ni paiement.",{"type":526,"level":527,"children":536},[537],{"type":524,"value":538},"Comment faire",{"type":521,"children":540},[541,545],{"type":524,"marks":542,"value":544},[543],"code","1",{"type":524,"value":546}," Ouvrez l'onglet « Inscrits » d'une page en présentiel publiée. « Ajouter un inscrit » se trouve avec les autres actions, au-dessus du tableau.",{"item":490,"type":519},{"type":521,"children":549},[550,553],{"type":524,"marks":551,"value":552},[543],"2",{"type":524,"value":554}," Cliquez dessus. La fenêtre commence par l'e-mail, puis reprend les champs de votre page, dans le même ordre et avec les mêmes règles que le formulaire public : un champ conditionnel n'apparaît qu'une fois donnée la réponse dont il dépend.",{"type":521,"children":556},[557,560],{"type":524,"marks":558,"value":559},[543],"3",{"type":524,"value":561}," Si l'événement a plusieurs dates, cochez celles de la personne sous « Sessions auxquelles cette personne assiste ». La date du jour est déjà cochée quand l'événement a lieu aujourd'hui, sinon la prochaine.",{"type":521,"children":563},[564,567],{"type":524,"marks":565,"value":566},[543],"4",{"type":524,"value":568}," Cochez « Pointer son arrivée maintenant » pour une personne déjà sur place : elle compte tout de suite dans les arrivées.",{"item":498,"type":519},{"type":521,"children":571},[572,575],{"type":524,"marks":573,"value":574},[543],"5",{"type":524,"value":576}," Cliquez sur « Ajouter l'inscrit ». La personne apparaît aussitôt en tête de liste, marquée « Ajouté à la main », avec son billet et son badge comme tout autre inscrit.",{"item":503,"type":519},{"type":526,"level":527,"children":579},[580],{"type":524,"value":581},"Bon à savoir",{"type":583,"style":584,"children":585},"list","bulleted",[586,593,599,605,611,617,623,629,641,647],{"type":587,"children":588},"listItem",[589],{"type":521,"children":590},[591],{"type":524,"value":592},"Le bouton n'apparaît que sur une page en présentiel publiée dont vous avez créé vous-même l'événement dans le builder. Une page liée à un événement connecté, Livestorm ou Zoom, reçoit ses inscriptions par cette plateforme.",{"type":587,"children":594},[595],{"type":521,"children":596},[597],{"type":524,"value":598},"Quand une campagne active de la page envoie un e-mail de confirmation, la fenêtre ajoute « Lui envoyer l'e-mail de confirmation », coché. Décochez-le pour ne pas l'envoyer à cette personne ; les rappels partent dans tous les cas.",{"type":587,"children":600},[601],{"type":521,"children":602},[603],{"type":524,"value":604},"Un e-mail correspond à une seule personne. Si l'adresse figure déjà dans la liste, personne n'est ajouté : la fenêtre propose de pointer cette personne, ou indique l'heure de son arrivée. Pour une personne qui attend votre validation ou figure sur la liste d'attente, la fenêtre vous renvoie vers la vue correspondante.",{"type":587,"children":606},[607],{"type":521,"children":608},[609],{"type":524,"value":610},"Votre ajout vaut validation : sur une page qui exige une approbation, la personne passe directement dans Approuvés. Sur une page payante, la fenêtre précise que l'ajout est gratuit.",{"type":587,"children":612},[613],{"type":521,"children":614},[615],{"type":524,"value":616},"Quand la page est complète, la fenêtre demande « L'événement est complet. L'ajouter quand même ? », et « Ajouter au-delà de la limite » ajoute cette seule personne au-delà de votre plafond. La limite d'inscrits de votre espace de travail et les restrictions de domaine e-mail de la page s'appliquent toujours.",{"type":587,"children":618},[619],{"type":521,"children":620},[621],{"type":524,"value":622},"Vous pouvez inscrire quelqu'un sur n'importe quelle date de l'événement, même une session déjà commencée.",{"type":587,"children":624},[625],{"type":521,"children":626},[627],{"type":524,"value":628},"Les conditions Livestorm ne sont jamais acceptées à la place de quelqu'un : la fenêtre ne les affiche pas, et la colonne Consentement de la personne reste vide. Vos propres questions de consentement s'affichent décochées.",{"type":587,"children":630},[631],{"type":521,"children":632},[633,635,639],{"type":524,"value":634},"À l'entrée, l'onglet « Sur place » du scanner reprend le même formulaire sur téléphone, réglé pour une personne présente : la date du jour cochée et l'arrivée pointée. Voir « ",{"item":510,"type":636,"children":637},"itemLink",[638],{"type":524,"value":512},{"type":524,"value":640}," ».",{"type":587,"children":642},[643],{"type":521,"children":644},[645],{"type":524,"value":646},"Les personnes ajoutées à la main comptent dans les chiffres d'inscription de la Vue d'ensemble, mais restent hors des sources d'acquisition. Dans un export, la colonne Origine les marque « Ajouté à la main ».",{"type":587,"children":648},[649],{"type":521,"children":650},[651],{"type":524,"value":652},"Chaque ajout est consigné dans Paramètres → Journal d'audit, avec l'e-mail masqué. 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