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Vous y trouverez des conseils d'experts, des tutoriels et des ressources détaillés pour créer facilement des événements.",[],"",{"id":582,"alternativeVersions":583,"collection":588,"slug":587,"seoTitle":580,"seoDescription":580,"theme":589,"icon":592,"integration":595,"name":596,"description":597,"articles":598,"trackName":580,"trackingBreadcrumbTitle":580},"UzntOd7qQEyJI8IflpCLvQ",[584,586],{"locale":573,"slug":585},"9-customization",{"locale":576,"slug":587},"personnalisation",{"id":10},{"id":590,"color":591},"148019912","sandstorm-yellow",{"id":593,"name":594},"149338220","edit",null,"Personnalisation","Apprenez à personnaliser votre salle d'événements, votre page d'inscription et vos e-mails",[599,601,603,605,607,609,611,613,615,617,619,621,623,625],{"id":600,"title":88,"slug":89},"R5lLOBsgQS2lNykLgi8HDg",{"id":602,"title":166,"slug":167},"M-2c8S9JRjueMfnE50c6IQ",{"id":604,"title":175,"slug":176},"NEcsa---T_yfTGiYpQ9DKA",{"id":606,"title":184,"slug":185},"cOvxPoiZTS-otgyh5_QUtg",{"id":608,"title":193,"slug":194},"NB2ZCTPETO6ELr388_iMGw",{"id":610,"title":226,"slug":227},"Cg6G7J7LSeqAQxd6vwgEGA",{"id":612,"title":382,"slug":383},"dqK3Ooo0T_Ospo-pBY2f9g",{"id":614,"title":388,"slug":389},"fczW3a5pSE2Y0QeyPxjqfQ",{"id":616,"title":391,"slug":392},"KQz0nDiOQVi3B5BcOGEgnA",{"id":618,"title":397,"slug":398},"Wq_5AQ7vTQK6OqZoos5Vzw",{"id":620,"title":406,"slug":407},"REIMwJT1Q62JTOSAx61BUw",{"id":622,"title":469,"slug":470},"PXaQT2nwTTSBqUwptpZ7bQ",{"id":624,"title":517,"slug":518},"XH4CacyxTQCBvl6yjplOWQ",{"id":626,"title":535,"slug":536},"Iau-f1QdSACi8GqxK09_Sg",[581],{"id":606,"slug":185,"alternativeVersions":629,"seoTitle":633,"seoDescription":634,"categories":635,"keywords":637,"title":184,"structuredText":638,"relatedArticles":1486,"embedding":1493,"trackName":580,"trackingBreadcrumbTitle":580},[630,632],{"locale":573,"slug":631},"37-customize-edit-content-emails",{"locale":576,"slug":185},"Personnalisez et modifiez efficacement le contenu de votre email","Apprenez à personnaliser et à modifier vos invitations par email et vos emails d’événement grâce à des conseils simples pour créer un contenu email captivant pour vos participants.",[636],{"id":582},"personnalisation, modification de contenu",{"blocks":639,"links":773,"value":774},[640,648,653,656,664,670,676,682,686,692,696,702,705,709,715,718,724,730,736,742,748,754,760,763,766,770],{"__typename":641,"id":642,"onWhichPlans":643,"whoCanUseIt":645},"SupportKeyInformationRecord","IpXmnvy_QcCeUheSe8P7Yg",[644],"all",[646,647],"admin","workspace-owner",{"__typename":649,"id":650,"ofType":651,"content":652},"SupportCalloutRecord","bHvb3VIkTMawnGze0uzqpw","warning","\u003Cp>Veuillez noter que si vous commencez votre événement avant l'envoi prévu des e-mails de rappel, ceux-ci ne seront pas envoyés.\u003C/p>\n",{"__typename":654,"id":655},"SupportTableOfContentRecord","W6oi-dvdQ0CX6DvQvY0j7Q",{"__typename":657,"id":658,"image":659,"maxWidth":595},"SupportImageRecord","ZxWBQwi7Q7ukMwuWGi3sTA",{"alt":660,"height":661,"url":662,"width":663},"TBD",1338,"https://livestorm.imgix.net/1127/1729148154-file-qqut9sawn5.png",1576,{"__typename":657,"id":665,"image":666,"maxWidth":595},"NPzm0cVDS72NEBT2j3pHpA",{"alt":660,"height":667,"url":668,"width":669},1502,"https://livestorm.imgix.net/1127/1729148314-file-zfomlhykdm.png",2514,{"__typename":657,"id":671,"image":672,"maxWidth":595},"Gh7ebxKeQwCOJAi17t9vmA",{"alt":660,"height":673,"url":674,"width":675},1038,"https://livestorm.imgix.net/1127/1729147387-file-98vh4rhlaa.png",1204,{"__typename":657,"id":677,"image":678,"maxWidth":595},"DD5JOEMqRaOUgCzVNsMwjw",{"alt":660,"height":679,"url":680,"width":681},1500,"https://livestorm.imgix.net/1127/1729148085-file-lzmm9mbwvp.png",1272,{"__typename":649,"id":683,"ofType":684,"content":685},"Z5K0Lm1DRNqhrT4638Lcdw","info","\u003Cp>\u003Cstrong>Astuce Livestorm\u003C/strong> 👉En plus de modifier le contenu textuel, vous pouvez également personnaliser le bouton CTA et le lier à une URL personnalisée de votre choix. C'est un excellent moyen de rediriger les personnes vers une autre page, d'envoyer une enquête ou de proposer une réduction.\u003C/p>\n",{"__typename":657,"id":687,"image":688,"maxWidth":595},"e2Da3MX6TCW7xUgpMqHKLg",{"alt":660,"height":689,"url":690,"width":691},2016,"https://livestorm.imgix.net/1127/1729148085-file-mx3odxaoar.png",1280,{"__typename":693,"id":694,"content":695},"SupportTableRecord","N8qjxde_SGSMtniqdwZKWA","\u003Ctable border=\"1\" style=\"border-collapse: collapse;\">\n\u003Ctbody>\n\u003Ctr>\n\u003Ctd>\u003Cstrong>Inscrit\u003C/strong>\u003C/td>\n\u003Ctd>\u003Cstrong>Type d'événement\u003C/strong>\u003C/td>\n\u003Ctd>\u003Cstrong>Organisation\u003C/strong>\u003C/td>\n\u003Ctd>\u003Cstrong>Session\u003C/strong>\u003C/td>\n\u003C/tr>\n\u003Ctr>\n\u003Ctd>Prénom \u003Cspan> \u003C/span>{{ registrant.first_name }}\u003C/td>\n\u003Ctd>Titre \u003Cspan> \u003C/span>{{\u003Cspan> \u003C/span> event_type.name\u003Cspan> \u003C/span>}}\u003C/td>\n\u003Ctd>Nom \u003Cspan> \u003C/span>{{ organization.name }}\u003C/td>\n\u003Ctd>Nom de la session\u003Cspan> \u003C/span> {{ session.name }}\u003C/td>\n\u003C/tr>\n\u003Ctr>\n\u003Ctd>Nom \u003Cspan> \u003C/span>{{\u003Cspan> \u003C/span>registrant.last_name\u003Cspan> \u003C/span>}}\u003C/td>\n\u003Ctd>Date\u003Cspan> \u003C/span>{{ event_type.date | timezone: \"Europe/Paris\" | date: \"%e %B %Y - %l:%M %p (%Z)\" }}\u003C/td>\n\u003Ctd>Email\u003Cspan> \u003C/span> {{ organization.email }}\u003C/td>\n\u003Ctd>\u003C/td>\n\u003C/tr>\n\u003Ctr>\n\u003Ctd>Email\u003Cspan> \u003C/span>{{ registrant.email }}\u003C/td>\n\u003Ctd>Signature email\u003Cspan> \u003C/span>{{ event_type.signature }}\u003C/td>\n\u003Ctd>\u003C/td>\n\u003Ctd>\u003C/td>\n\u003C/tr>\n\u003Ctr>\n\u003Ctd>Lien d'accès de l'inscrit \u003Cspan> \u003C/span>{{ registrant.access_link }}\u003C/td>\n\u003Ctd>Lien du calendrier \u003Cspan> \u003C/span>{{ event_type.ics_link }}\u003C/td>\n\u003Ctd>\u003C/td>\n\u003Ctd>\u003C/td>\n\u003C/tr>\n\u003Ctr>\n\u003Ctd>Durée en secondes\n\u003Cdiv class=\"notion-inline-code-container\">\u003Cspan data-token-index=\"0\" spellcheck=\"false\" class=\"notion-enable-hover\">{{ registrant.attendance_duration }}\u003C/span>\u003C/div>\n\u003C!-- notionvc: 7e5e036b-7e24-49a5-83cb-b927a175e548 -->\u003C/td>\n\u003Ctd>\u003C/td>\n\u003Ctd>\u003C/td>\n\u003Ctd>\u003C/td>\n\u003C/tr>\n\u003Ctr>\n\u003Ctd>Taux de participation en %\n\u003Cdiv class=\"notion-inline-code-container\">\u003Cspan data-token-index=\"0\" spellcheck=\"false\" class=\"notion-enable-hover\">{{ registrant.attendance_rate }}\u003C/span>\u003C/div>\n\u003C!-- notionvc: adad3588-2f75-4262-aa8d-50ba10d1cf56 -->\u003C/td>\n\u003Ctd>\u003C/td>\n\u003Ctd>\u003C/td>\n\u003Ctd>\u003C/td>\n\u003C/tr>\n\u003Ctr>\n\u003Ctd>Vrai/Faux\n\u003Cdiv class=\"notion-inline-code-container\">\u003Cspan data-token-index=\"0\" spellcheck=\"false\" class=\"notion-enable-hover\">{{ registrant.attended }}\u003C/span>\u003C/div>\n\u003C!-- notionvc: d2697890-7e1e-4f01-b033-ce631b52889f -->\u003C/td>\n\u003Ctd>\u003C/td>\n\u003Ctd>\u003C/td>\n\u003Ctd>\u003C/td>\n\u003C/tr>\n\u003C/tbody>\n\u003C/table>",{"__typename":657,"id":697,"image":698,"maxWidth":595},"fQ8JtT1mTpOgcKSPchH1wA",{"alt":660,"height":699,"url":700,"width":701},686,"https://livestorm.imgix.net/1127/1729148085-file-myrfxgnnuh.gif",1194,{"__typename":649,"id":703,"ofType":651,"content":704},"YoMYQ5o-RWuL18--MPCcqg","\u003Cp>L'adresse e-mail de contact de l'entreprise peut être définie depuis vos Paramètres du compte > Profil de l'équipe. Sinon, nous utiliserons l'adresse e-mail par défaut du compte.\u003C/p>\n",{"__typename":649,"id":706,"ofType":707,"content":708},"P4ufVxWNSTOJgcqdw9CUeg","success","\u003Cp>Vous pouvez réutiliser le même modèle lors de différentes sessions !\u003C/p>\n",{"__typename":657,"id":710,"image":711,"maxWidth":595},"RtWHTs8nQqWR0f7RhWBE2w",{"alt":660,"height":712,"url":713,"width":714},1660,"https://livestorm.imgix.net/1127/1729147617-file-pncjekzlq5.png",1640,{"__typename":649,"id":716,"ofType":651,"content":717},"QFy6bFxTSfGfeeYO--gj4A","\u003Cp>Les modèles d’e-mails personnalisés sont désactivés par défaut. Cette fonctionnalité est automatiquement activée pour les forfaits Business et Enterprise.\nSi vous disposez d’un forfait Free ou Pro et que vous souhaitez accéder aux modèles d’e-mails personnalisés, veuillez contacter notre équipe support à l’adresse \u003Ca href=\"mailto:help@livestorm.co\">help@livestorm.co\u003C/a> pour en demander l’activation.\u003C/p>\n",{"__typename":657,"id":719,"image":720,"maxWidth":595},"LVnppRhVRjeZvHuKbnZnjw",{"alt":660,"height":721,"url":722,"width":723},886,"https://livestorm.imgix.net/1127/1729148115-file-pdoumvc094.png",1150,{"__typename":657,"id":725,"image":726,"maxWidth":595},"I2uUoQOxR9aTtm6euPNScw",{"alt":660,"height":727,"url":728,"width":729},1921,"https://livestorm.imgix.net/1127/1729147683-file-u3xo41a98w.png",3000,{"__typename":657,"id":731,"image":732,"maxWidth":595},"dMuUd7KHTO-NUnTXDbHzWg",{"alt":660,"height":733,"url":734,"width":735},1486,"https://livestorm.imgix.net/1127/1729148154-file-qb87ftrnmx.png",2496,{"__typename":657,"id":737,"image":738,"maxWidth":595},"DuAImf0ARZ-xJVebjcY6Wg",{"alt":660,"height":739,"url":740,"width":741},1488,"https://livestorm.imgix.net/1127/1729147617-file-pmoz0hlqyi.png",2510,{"__typename":657,"id":743,"image":744,"maxWidth":595},"VMx0TomdRzets3Of5BITWg",{"alt":660,"height":745,"url":746,"width":747},1736,"https://livestorm.imgix.net/1127/1729148019-file-i1vfsvi9rs.png",2086,{"__typename":657,"id":749,"image":750,"maxWidth":595},"Bm7gPdYKRMWVpasrukTK3Q",{"alt":660,"height":751,"url":752,"width":753},776,"https://livestorm.imgix.net/1127/1729147717-file-wnhhymwqz7.png",804,{"__typename":657,"id":755,"image":756,"maxWidth":595},"Nqs4JJOHTIqP_tEEAvhHug",{"alt":660,"height":757,"url":758,"width":759},1490,"https://livestorm.imgix.net/1127/1729148154-file-r1kreb49mm.png",2506,{"__typename":649,"id":761,"ofType":707,"content":762},"XhU2WBSpRgysL1Ofj5Zx0w","\u003Cp>Nous suivons actuellement les statuts des emails de tous vos emails Livestorm 🎉\u003C/p>\n",{"__typename":649,"id":764,"ofType":651,"content":765},"ZnsUoWnERnugOCnqkv0hUA","\u003Cp>Notez que vos emails ne peuvent être délivrés que s'ils sont ajoutés avant le début de l'événement et avant leur envoi prévu (en fonction de l'heure que vous avez définie pour leur envoi) !\u003C/p>\n",{"__typename":649,"id":767,"ofType":768,"content":769},"cbBOky5zQ0uymZ_M3MQdpw","error","\u003Cp>Vous devez ajouter tous vos e-mails post-événement dans l'onglet Paramètres > Emails, avant le début de l'événement. \u003C/p>\n",{"__typename":649,"id":771,"ofType":651,"content":772},"AhTAdJwSSvKQIVYbLLc_LA","\u003Cp>Nous vous recommandons d'apporter toutes les modifications avant le début de l'événement.\u003C/p>\n",[],{"schema":775,"document":776},"dast",{"type":777,"children":778},"root",[779,781,811,812,813,819,843,844,853,854,868,869,873,933,938,962,980,992,993,1005,1006,1018,1019,1023,1058,1067,1068,1069,1079,1081,1130,1131,1132,1136,1159,1197,1215,1219,1250,1251,1255,1256,1264,1265,1287,1300,1301,1305,1309,1323,1327,1328,1334,1347,1348,1350,1368,1369,1378,1379,1388,1389,1393,1397,1401,1405,1425,1426,1427,1431,1432,1450,1459,1473,1477,1478],{"item":642,"type":780},"block",{"type":782,"children":783},"paragraph",[784,787,790,792,795,797,800,801,804,806,809],{"type":785,"value":786},"span","Dans cet article, vous apprendrez tout sur la ",{"type":785,"marks":788,"value":587},[789],"strong",{"type":785,"value":791}," et ",{"type":785,"marks":793,"value":794},[789],"l'édition",{"type":785,"value":796}," du contenu de ",{"type":785,"marks":798,"value":799},[789],"vos invitations par email",{"type":785,"value":791},{"type":785,"marks":802,"value":803},[789],"vos emails d'événement",{"type":785,"value":805},". Vous apprendrez également comment ",{"type":785,"marks":807,"value":808},[789],"créer vos propres emails",{"type":785,"value":810}," de zéro et définir des signatures email.",{"item":650,"type":780},{"item":655,"type":780},{"type":814,"level":815,"children":816},"heading",2,[817],{"type":785,"value":818},"Personnalisation des invitations par email",{"type":782,"children":820},[821,823,826,828,831,833,836,838,841],{"type":785,"value":822},"L'invitation par email est un ",{"type":785,"marks":824,"value":825},[789],"email initial",{"type":785,"value":827}," que vous pouvez envoyer à votre ",{"type":785,"marks":829,"value":830},[789],"public cible",{"type":785,"value":832},". Cet email inclut un ",{"type":785,"marks":834,"value":835},[789],"CTA",{"type":785,"value":837}," avec un ",{"type":785,"marks":839,"value":840},[789],"lien vers la page d'inscription",{"type":785,"value":842},".",{"item":658,"type":780},{"type":782,"children":845},[846,848,851],{"type":785,"value":847},"Vous pouvez ",{"type":785,"marks":849,"value":850},[789],"modifier le contenu de vos invitations par email",{"type":785,"value":852},". Pour ce faire, cliquez sur votre événement puis sur Invitations par email. Vous verrez l'option Prévisualiser ou modifier l'email sur cette page :",{"item":665,"type":780},{"type":782,"children":855},[856,858,861,863,866],{"type":785,"value":857},"Vous pouvez ensuite ",{"type":785,"marks":859,"value":860},[789],"modifier l'objet",{"type":785,"value":862}," et le ",{"type":785,"marks":864,"value":865},[789],"contenu",{"type":785,"value":867}," de votre invitation :",{"item":671,"type":780},{"type":814,"level":815,"children":870},[871],{"type":785,"value":872},"Personnalisation des emails de l'événement",{"type":874,"style":875,"children":876},"list","bulleted",[877,888,897,906,915,924],{"type":878,"children":879},"listItem",[880],{"type":782,"children":881},[882],{"url":883,"type":884,"children":885},"https://support.livestorm.co/article/37-customize-edit-content-emails#content","link",[886],{"type":785,"value":887},"Personnaliser le contenu des emails",{"type":878,"children":889},[890],{"type":782,"children":891},[892],{"url":893,"type":884,"children":894},"https://support.livestorm.co/article/37-customize-edit-content-emails#variable",[895],{"type":785,"value":896},"Comprendre les variables des emails",{"type":878,"children":898},[899],{"type":782,"children":900},[901],{"url":902,"type":884,"children":903},"https://support.livestorm.co/article/37-customize-edit-content-emails#add",[904],{"type":785,"value":905},"Ajouter plusieurs emails",{"type":878,"children":907},[908],{"type":782,"children":909},[910],{"url":911,"type":884,"children":912},"https://support.livestorm.co/article/37-customize-edit-content-emails#template",[913],{"type":785,"value":914},"Personnaliser le modèle d'email",{"type":878,"children":916},[917],{"type":782,"children":918},[919],{"url":920,"type":884,"children":921},"https://support.livestorm.co/article/37-customize-edit-content-emails#html",[922],{"type":785,"value":923},"Créer des emails HTML complets depuis zéro",{"type":878,"children":925},[926],{"type":782,"children":927},[928],{"url":929,"type":884,"children":930},"https://support.livestorm.co/article/37-customize-edit-content-emails#sign",[931],{"type":785,"value":932},"Définir la signature email",{"type":814,"level":934,"children":935},3,[936],{"type":785,"value":937},"Personnalisation du contenu de l'email",{"type":782,"children":939},[940,942,945,947,950,952,955,957,960],{"type":785,"value":941},"Avec Livestorm, ",{"type":785,"marks":943,"value":944},[789],"vous n’avez pas à vous soucier des rappels envoyés à vos participant·e·s",{"type":785,"value":946},". Nous nous occupons de tout. Nous générons des ",{"type":785,"marks":948,"value":949},[789],"modèles d’e-mails responsives et épurés",{"type":785,"value":951}," avec toutes les informations nécessaires et ",{"type":785,"marks":953,"value":954},[789],"basés sur votre image de marque",{"type":785,"value":956},". Vous pouvez ",{"type":785,"marks":958,"value":959},[789],"personnaliser facilement",{"type":785,"value":961}," le texte de ces e-mails.",{"type":782,"children":963},[964,968,970,973,975,978],{"type":785,"marks":965,"value":967},[966],"code","1",{"type":785,"value":969},"Accédez à la section Emails de vos ",{"type":785,"marks":971,"value":972},[789],"paramètres de l'événement",{"type":785,"value":974},". Ici, vous pouvez choisir de ",{"type":785,"marks":976,"value":977},[789],"désactiver",{"type":785,"value":979}," certains emails que nous envoyons habituellement à vos participant·e·s.",{"type":782,"children":981},[982,985,987,990],{"type":785,"marks":983,"value":984},[966],"2",{"type":785,"value":986},"Cliquez sur le lien Aperçu ou modifier à côté d’un email. Vous pouvez ensuite cliquer sur Modifier le contenu pour ",{"type":785,"marks":988,"value":989},[789],"changer certains éléments de l’email",{"type":785,"value":991}," :",{"item":677,"type":780},{"type":782,"children":994},[995,998,1000,1003],{"type":785,"marks":996,"value":997},[966],"3",{"type":785,"value":999},"Si vous souhaitez ajouter un lien ou mettre un mot en gras lorsque vous modifiez le contenu, ",{"type":785,"marks":1001,"value":1002},[789],"vous pouvez sélectionner le texte et une bulle apparaîtra",{"type":785,"value":1004},". Si vous ajoutez un lien, n'oubliez pas d'appuyer sur Entrée sinon cela ne fonctionnera pas.",{"item":683,"type":780},{"type":782,"children":1007},[1008,1011,1013,1016],{"type":785,"marks":1009,"value":1010},[966],"4",{"type":785,"value":1012},"À tout moment, ",{"type":785,"marks":1014,"value":1015},[789],"vous pouvez envoyer des emails de test",{"type":785,"value":1017}," (pour un contrôle qualité supplémentaire 😉) :",{"item":687,"type":780},{"type":814,"level":934,"children":1020},[1021],{"type":785,"value":1022},"Comprendre les variables d'email",{"type":782,"children":1024},[1025,1027,1030,1032,1035,1037,1042,1044,1047,1049,1052,1054,1057],{"type":785,"value":1026},"Utiliser des variables d’email est un excellent moyen de ",{"type":785,"marks":1028,"value":1029},[789],"personnaliser le contenu de votre email",{"type":785,"value":1031}," et de ",{"type":785,"marks":1033,"value":1034},[789],"le rendre spécifique",{"type":785,"value":1036},". Nous utilisons ",{"url":1038,"type":884,"children":1039},"https://shopify.github.io/liquid/basics/types/",[1040],{"type":785,"value":1041},"le langage Liquid",{"type":785,"value":1043}," pour nos variables d’email*. Chaque fois que vous choisissez de ",{"type":785,"marks":1045,"value":1046},[789],"modifier le contenu d’un email",{"type":785,"value":1048}," ou de ",{"type":785,"marks":1050,"value":1051},[789],"créer un nouveau modèle d’email",{"type":785,"value":1053},", vous pouvez ajouter ces variables. Vous pouvez voir quelles variables nous proposons actuellement en cliquant sur le {...} de la ",{"type":785,"marks":1055,"value":1056},[789],"section que vous souhaitez personnaliser",{"type":785,"value":842},{"type":782,"children":1059},[1060,1062,1065],{"type":785,"value":1061},"Nous proposons les ",{"type":785,"marks":1063,"value":1064},[789],"variables Liquid suivantes",{"type":785,"value":1066}," :",{"item":694,"type":780},{"item":697,"type":780},{"type":782,"children":1070},[1071,1073,1077],{"type":785,"value":1072},"* Utile si vous créez un ",{"url":920,"type":884,"children":1074},[1075],{"type":785,"value":1076},"modèle d'email HTML à partir de zéro",{"type":785,"value":1078},". Un exemple de variable ressemble à ceci :",{"code":1080,"type":966},"{{ event.date | timezone: \"Europe/Paris\" | date: \"%A %e %B %Y à %l:%M %p (%Z)\" }}",{"type":782,"children":1082},[1083,1085,1088,1090,1093,1095,1098,1100,1105,1107,1110,1112,1115,1117,1122,1124,1129],{"type":785,"value":1084},"Lorsque vous ajoutez cette variable, ",{"type":785,"marks":1086,"value":1087},[789],"nous prendrons en compte le fuseau horaire de la première session d'un événement",{"type":785,"value":1089},". Si vous souhaitez changer le fuseau horaire, vous pouvez toujours mettre à jour le composant ",{"type":785,"marks":1091,"value":1092},[789],"fuseau horaire",{"type":785,"value":1094}," de cette variable en conséquence. La liste standard des ",{"type":785,"marks":1096,"value":1097},[789],"fuseaux horaires applicables",{"type":785,"value":1099}," est accessible ",{"url":1101,"type":884,"children":1102},"https://en.wikipedia.org/wiki/List_of_tz_database_time_zones",[1103],{"type":785,"value":1104},"ici",{"type":785,"value":1106},". Vous pouvez également ",{"type":785,"marks":1108,"value":1109},[789],"changer l'affichage de la date",{"type":785,"value":1111}," et de l'",{"type":785,"marks":1113,"value":1114},[789],"heure",{"type":785,"value":1116},". Vous pouvez consulter la ",{"url":1118,"type":884,"children":1119},"https://shopify.github.io/liquid/filters/date/",[1120],{"type":785,"value":1121},"documentation de Liquid",{"type":785,"value":1123}," et utiliser ce ",{"url":1125,"type":884,"children":1126},"http://strftime.net/",[1127],{"type":785,"value":1128},"formateur date/heure",{"type":785,"value":842},{"item":703,"type":780},{"item":706,"type":780},{"type":814,"level":934,"children":1133},[1134],{"type":785,"value":1135},"Ajouter plus d'e-mails",{"type":782,"children":1137},[1138,1140,1143,1145,1148,1150,1153,1155,1158],{"type":785,"value":1139},"Lorsque les personnes s'inscrivent à votre événement, nous envoyons par défaut au total ",{"type":785,"marks":1141,"value":1142},[789],"cinq emails",{"type":785,"value":1144}," : un email de ",{"type":785,"marks":1146,"value":1147},[789],"confirmation",{"type":785,"value":1149},", deux ",{"type":785,"marks":1151,"value":1152},[789],"rappels",{"type":785,"value":1154}," et deux ",{"type":785,"marks":1156,"value":1157},[789],"relances",{"type":785,"value":842},{"type":874,"style":875,"children":1160},[1161,1170,1186],{"type":878,"children":1162},[1163],{"type":782,"children":1164},[1165,1167],{"type":785,"value":1166},"Email de confirmation : ",{"type":785,"marks":1168,"value":1169},[789],"Juste après l'inscription",{"type":878,"children":1171},[1172],{"type":782,"children":1173},[1174,1176,1179,1181,1184],{"type":785,"value":1175},"Rappels : ",{"type":785,"marks":1177,"value":1178},[789],"une heure",{"type":785,"value":1180}," et ",{"type":785,"marks":1182,"value":1183},[789],"24 heures",{"type":785,"value":1185}," avant le début",{"type":878,"children":1187},[1188],{"type":782,"children":1189},[1190,1192,1195],{"type":785,"value":1191},"Suivi : ",{"type":785,"marks":1193,"value":1194},[789],"Cinq minutes ",{"type":785,"value":1196},"après la fin",{"type":782,"children":1198},[1199,1201,1204,1206,1209,1210,1213],{"type":785,"value":1200},"Il n’est ",{"type":785,"marks":1202,"value":1203},[789],"pas possible de modifier le calendrier de ces emails",{"type":785,"value":1205},". Cependant, si vous ne souhaitez pas les conserver, vous pouvez ",{"type":785,"marks":1207,"value":1208},[789],"créer vos propres emails de zéro",{"type":785,"value":791},{"type":785,"marks":1211,"value":1212},[789],"ajouter le calendrier approprié",{"type":785,"value":1214}," !",{"type":782,"children":1216},[1217],{"type":785,"value":1218},"Tout ce que vous avez à faire est de cliquer sur Ajouter un e-mail > Gérer les modèles.",{"type":782,"children":1220},[1221,1223,1235,1237,1240,1241,1244,1246,1249],{"type":785,"value":1222},"Cela vous mènera directement aux ",{"url":1224,"meta":1225,"type":884,"children":1232},"https://app.livestorm.co/#/settings?tab=emails",[1226,1229],{"id":1227,"value":1228},"rel","noopener",{"id":1230,"value":1231},"target","_blank",[1233],{"type":785,"value":1234},"paramètres Email",{"type":785,"value":1236}," de votre compte Livestorm. De là, vous pouvez ",{"type":785,"marks":1238,"value":1239},[789],"créer",{"type":785,"value":791},{"type":785,"marks":1242,"value":1243},[789],"gérer vos propres emails personnalisés",{"type":785,"value":1245},". Cliquez sur Nouveau modèle pour commencer à créer vos ",{"type":785,"marks":1247,"value":1248},[789],"templates d’emails personnalisés",{"type":785,"value":842},{"item":710,"type":780},{"type":814,"level":934,"children":1252},[1253],{"type":785,"value":1254},"Personnalisation du modèle d'e-mail",{"item":716,"type":780},{"type":782,"children":1257},[1258,1260,1263],{"type":785,"value":1259},"Dans ce menu, vous pouvez définir une ",{"type":785,"marks":1261,"value":1262},[789],"heure précise à laquelle vous souhaitez envoyer votre email aux inscrits",{"type":785,"value":842},{"item":719,"type":780},{"type":782,"children":1266},[1267,1269,1272,1274,1276,1278,1281,1283,1286],{"type":785,"value":1268},"Vous pouvez également ",{"type":785,"marks":1270,"value":1271},[789],"modifier certains éléments du modèle d'email par défaut",{"type":785,"value":1273},". Vous pouvez changer le ",{"type":785,"marks":1275,"value":835},[789],{"type":785,"value":1277},", ",{"type":785,"marks":1279,"value":1280},[789],"ajouter un lien personnalisé",{"type":785,"value":1282}," ou ",{"type":785,"marks":1284,"value":1285},[789],"désactiver certains aspects du modèle",{"type":785,"value":842},{"type":782,"children":1288},[1289,1291,1294,1296,1299],{"type":785,"value":1290},"Vous pourrez ",{"type":785,"marks":1292,"value":1293},[789],"voir les modifications en temps réel",{"type":785,"value":1295}," grâce au ",{"type":785,"marks":1297,"value":1298},[789],"mode aperçu",{"type":785,"value":842},{"item":725,"type":780},{"type":782,"children":1302},[1303],{"type":785,"value":1304},"Une fois que vous êtes prêt·e, cliquez sur Créer ce template et c’est tout ! Votre template sera disponible dans Paramètres de l’événement > Email > Ajouter un email.",{"type":814,"level":934,"children":1306},[1307],{"type":785,"value":1308},"Créer des emails HTML complets de A à Z",{"type":782,"children":1310},[1311,1313,1316,1318,1321],{"type":785,"value":1312},"Vous voulez prendre le contrôle total de vos modèles d'email ? Vous pouvez ",{"type":785,"marks":1314,"value":1315},[789],"créer vos propres modèles d'email",{"type":785,"value":1317}," en utilisant ",{"type":785,"marks":1319,"value":1320},[789],"HTML",{"type":785,"value":1322}," 🎉",{"type":782,"children":1324},[1325],{"type":785,"value":1326},"Tout ce que vous avez à faire est de sélectionner HTML personnalisé parmi les options de modèle, puis de cliquer sur Source dans l'éditeur de texte pour ajouter votre HTML.",{"item":731,"type":780},{"type":814,"level":1329,"children":1330},4,[1331],{"type":785,"marks":1332,"value":1333},[789],"Modèle d'email HTML",{"type":782,"children":1335},[1336,1338,1341,1343,1346],{"type":785,"value":1337},"Ceci est un modèle d'email HTML simple que vous pouvez copier, coller et modifier vous-même. ",{"type":785,"marks":1339,"value":1340},[789],"Il vous suffit de chercher les \u003C!-- Commentaires HTML -->",{"type":785,"value":1342}," pour savoir où vous pouvez modifier le ",{"type":785,"marks":1344,"value":1345},[789],"texte, le style, ajouter/modifier des liens ou ajouter des images open source/images que vous hébergez vous-même",{"type":785,"value":842},{"item":737,"type":780},{"code":1349,"type":966},"\u003C!-- MODIFIER LA COULEUR DE FOND -->\n\u003Ctable style=\"border-collapse: separate; mso-table-lspace: 0pt; mso-table-rspace: 0pt; width: 100%; background-color: #f6f6f6;\">\n  \u003Ctbody>\n    \u003Ctr>\n      \u003Ctd style=\"font-family: sans-serif; font-size: 14px; vertical-align: top;\"> \u003C/td>\n      \u003Ctd style=\"font-family: sans-serif; font-size: 14px; vertical-align: top; display: block; Margin: 0 auto; max-width: 580px; padding: 15px; width: 580px;\">\n        \u003Cdiv style=\"box-sizing: border-box; display: block; Margin: 0 auto; max-width: 580px; padding: 15px;\">\n          \u003C!-- BOÎTE BLANCHE -->\n\u003Cspan style=\"color: transparent; display: none; height: 0; max-height: 0; max-width: 0; opacity: 0; overflow: hidden; mso-hide: all; visibility: hidden; width: 0;\">Ceci est un texte de pré-en-tête. Certains clients afficheront ce texte comme aperçu.\u003C/span>\n          \u003Ctable style=\"border-collapse: separate; mso-table-lspace: 0pt; mso-table-rspace: 0pt; width: 100%; background: #ffffff; border-radius: 3px;\">\n            \u003C!-- DÉBUT DE LA ZONE DE CONTENU PRINCIPAL -->\n            \u003Ctbody>\n              \u003Ctr>\n                \u003Ctd style=\"font-family: sans-serif; font-size: 14px; vertical-align: top; box-sizing: border-box; padding: 20px;\">\n                  \u003Ctable border=\"0\" cellpadding=\"0\" cellspacing=\"0\" style=\"border-collapse: separate; mso-table-lspace: 0pt; mso-table-rspace: 0pt; width: 100%;\">\n                    \u003Ctbody>\n                      \u003Ctr>\n                        \u003Ctd style=\"font-family: sans-serif; font-size: 14px; vertical-align: top;\">\n\u003C!-- Modifier le texte -->\n\n                          \u003Cp style=\"font-family: sans-serif; font-size: 14px; font-weight: normal; margin: 0; Margin-bottom: 15px;\">Bonjour,\u003C/p>\n\u003C!-- Modifier le texte -->\n\n                          \u003Cp style=\"font-family: sans-serif; font-size: 14px; font-weight: normal; margin: 0; Margin-bottom: 25px;\">Parfois, vous souhaitez simplement envoyer un email HTML simple avec un design épuré et un lien d'accès, etc. Vous pouvez le faire ici.\u003C/p>\n                          \u003Ctable border=\"0\" cellpadding=\"0\" cellspacing=\"0\" style=\"border-collapse: separate; mso-table-lspace: 0pt; mso-table-rspace: 0pt; width: 100%; box-sizing: border-box;\">\n                            \u003Ctbody>\n                              \u003Ctr>\n                                \u003Ctd align=\"left\" style=\"font-family: sans-serif; font-size: 14px; vertical-align: top; padding-bottom: 15px;\">\n                                  \u003C!-- Insérer image après src= -->\n\u003Cimg src=\"https://cdn.pixabay.com/photo/2015/05/31/15/08/blank-792125_1280.jpg\" alt=\"Icône HTML5\" style=\"width: 30%; height: auto; border-radius: 5px; display: block; margin-left: auto; margin-right: auto; Margin-bottom: 20px;\">\n\u003C!-- Modifier le texte du bouton d'accès où il est écrit Access Event -->\n\u003Cbutton type=\"button\" style=\"display: block; margin-left: auto; margin-right: auto; margin-top: 15px; font-family: sans-serif; font-size: 14px; background-color: #3498db; color: #ffffff; border-radius: 5px; cursor: pointer; font-weight: bold; padding: 12px 25px; border-color: #3498db;\"> \u003Ca href=\"{{ registrant.access_link }}\" target=\"_blank\" style=\"color: white; text-decoration: none;\"> Accéder à l'événement \u003C/a> \u003C/button>\n                                  \u003Ctable border=\"0\" cellpadding=\"0\" cellspacing=\"0\" style=\"border-collapse: separate; mso-table-lspace: 0pt; mso-table-rspace: 0pt; width: auto;\">\n                                    \u003Ctbody>\n                                      \u003Ctr>\n                                      \u003C/tr>\n                                    \u003C/tbody>\n                                  \u003C/table>\n                                \u003C/td>\n                              \u003C/tr>\n                            \u003C/tbody>\n                          \u003C/table>\n\u003C!-- Modifier le texte -->\n                          \u003Cp style=\"font-family: sans-serif; font-size: 14px; font-weight: normal; margin: 0; Margin-bottom: 25px;\">Vous pouvez personnaliser cet e-mail autant que vous le souhaitez !\u003C/p>\n\u003C!-- Modifier le texte -->\n\n                          \u003Cp style=\"font-family: sans-serif; font-size: 14px; font-weight: normal; margin: 0; Margin-bottom: 25px;\">Bonne chance !\u003C/p>\n\u003C!-- Modifier le texte -->\n\n                          \u003Cp style=\"font-family: sans-serif; font-size: 14px; font-weight: normal; margin: 0; Margin-bottom: 5px;\">L'équipe Livestorm\u003C/p>\n                        \u003C/td>\n                      \u003C/tr>\n                    \u003C/tbody>\n                  \u003C/table>\n                \u003C/td>\n              \u003C/tr>\n              \u003C!-- FIN DE LA ZONE DE CONTENU PRINCIPAL -->\n            \u003C/tbody>\n          \u003C/table>\n        \u003C/div>\n      \u003C/td>\n    \u003C/tr>\n  \u003C/tbody>\n\u003C/table>\n\u003C2 id=\"sign\">Configuration de la signature d'e-mail",{"type":782,"children":1351},[1352,1354,1357,1359,1362,1364,1367],{"type":785,"value":1353},"Avez-vous ",{"type":785,"marks":1355,"value":1356},[789],"plusieurs membres de l'équipe mis en avant",{"type":785,"value":1358}," lors de votre événement ? Si vous faites défiler les e-mails activés, ",{"type":785,"marks":1360,"value":1361},[789],"vous verrez désormais l'option de sélectionner une signature d'e-mail",{"type":785,"value":1363},". Quel que soit le membre de l'équipe mis en avant, ici vous pouvez sélectionner ",{"type":785,"marks":1365,"value":1366},[789],"exactement qui vous souhaitez voir signer les e-mails",{"type":785,"value":842},{"item":743,"type":780},{"type":782,"children":1370},[1371,1373,1376],{"type":785,"value":1372},"Par défaut, ",{"type":785,"marks":1374,"value":1375},[789],"le membre de l'équipe qui a créé l'événement apparaîtra dans la signature",{"type":785,"value":1377},". N'hésitez pas à modifier cela si nécessaire 😉",{"item":749,"type":780},{"type":782,"children":1380},[1381,1383,1386],{"type":785,"value":1382},"Bien sûr, si vous ne le souhaitez pas, ",{"type":785,"marks":1384,"value":1385},[789],"vous pouvez toujours choisir de ne pas mettre de signature",{"type":785,"value":1387}," dans vos e-mails !",{"item":755,"type":780},{"type":814,"level":934,"children":1390},[1391],{"type":785,"value":1392},"Foire aux questions des e-mails",{"type":814,"level":1329,"children":1394},[1395],{"type":785,"value":1396},"Les utilisateurs faisant partie de l’espace de travail recevront-ils aussi des notifications par e-mail ?",{"type":782,"children":1398},[1399],{"type":785,"value":1400},"Non. Les membres de l’équipe assignés à votre événement ou session ne recevront aucune notification par e-mail. Les rappels par e-mail sont uniquement destinés aux intervenants invités et aux participants externes.",{"type":814,"level":1329,"children":1402},[1403],{"type":785,"value":1404},"Comment saurai-je si les e-mails ont été livrés ?",{"type":782,"children":1406},[1407,1409,1412,1414,1419,1421,1424],{"type":785,"value":1408},"Assurez-vous de sélectionner la ",{"type":785,"marks":1410,"value":1411},[789],"colonne active",{"type":785,"value":1413}," pour les ",{"url":1415,"type":884,"children":1416},"https://support.livestorm.co/article/96-email-statuses",[1417],{"type":785,"value":1418},"Statuts des e-mails",{"type":785,"value":1420}," dans votre tableau de bord Personnes. Ainsi, vous pouvez cliquer sur l'icône d'enveloppe ",{"type":785,"marks":1422,"value":1423},[789],"pour voir le statut de chaque e-mail pour tous vos inscrits",{"type":785,"value":842},{"item":761,"type":780},{"item":764,"type":780},{"type":814,"level":1329,"children":1428},[1429],{"type":785,"value":1430},"Puis-je ajouter des emails à envoyer après la fin de l'événement ?",{"item":767,"type":780},{"type":782,"children":1433},[1434,1436,1439,1441,1444,1446,1449],{"type":785,"value":1435},"Ces e-mails sont ",{"type":785,"marks":1437,"value":1438},[789],"envoyés une fois l'événement terminé",{"type":785,"value":1440},", ils doivent donc être configurés dans vos Paramètres ",{"type":785,"marks":1442,"value":1443},[789],"avant de lancer l'événement",{"type":785,"value":1445},". Tant que vous le faites, ",{"type":785,"marks":1447,"value":1448},[789],"c'est possible",{"type":785,"value":1214},{"type":782,"children":1451},[1452,1454,1457],{"type":785,"value":1453},"Sinon, ",{"type":785,"marks":1455,"value":1456},[789],"vous pouvez toujours envoyer un email avec votre propre outil d'emailing",{"type":785,"value":1458}," si vous avez oublié d'ajouter votre template avant de commencer l'événement.",{"type":782,"children":1460},[1461,1463,1466,1468,1471],{"type":785,"value":1462},"Mais ne vous inquiétez pas, envoyer des emails manuels ",{"type":785,"marks":1464,"value":1465},[789],"après la fin d’un événement",{"type":785,"value":1467}," est sur notre ",{"type":785,"marks":1469,"value":1470},[789],"feuille de route",{"type":785,"value":1472}," 🚀",{"type":814,"level":1329,"children":1474},[1475],{"type":785,"value":1476},"Puis-je modifier les emails après le début de l'événement ?",{"item":771,"type":780},{"type":782,"children":1479},[1480,1482,1485],{"type":785,"value":1481},"Les e-mails peuvent être modifiés après le début de l'événement, mais ",{"type":785,"marks":1483,"value":1484},[789],"les modifications ne prendront effet que si l'e-mail n'a pas encore été 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les problèmes","Vous rencontrez des problèmes avec vos événements ? Regardez ici pour une assistance 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