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Salesforce",48,"https://www.datocms-assets.com/1127/1695308070-salesforce.svg","Salesforce","Using Salesforce with Livestorm",[1066,1067,1068,1070,1072,1074,1076],{"id":988,"title":458,"slug":459},{"id":1025,"title":461,"slug":462},{"id":1069,"title":782,"slug":783},"dvUVo4F7Qbip5-3TEqupUA",{"id":1071,"title":791,"slug":792},"Bz8vH-sVRP-KZ1bJpFMO3A",{"id":1073,"title":809,"slug":810},"W8gcuyuXRiyMeRs-fNqi8Q",{"id":1075,"title":842,"slug":843},"AZ6IL_KtQhq1IubaHDMmzg",{"id":1077,"title":856,"slug":857},"IWinUEWyRSyoMJIdKWYsGA",{"id":1079,"alternativeVersions":1080,"collection":1085,"slug":1082,"seoTitle":61,"seoDescription":61,"theme":983,"icon":983,"integration":1086,"name":1092,"description":1093,"articles":1094,"trackName":61,"trackingBreadcrumbTitle":61},"V6VFPvfuQXmJr3Ig48Nhxw",[1081,1083],{"locale":963,"slug":1082},"294-pardot",{"locale":965,"slug":1084},"pardot",{"id":18},{"id":1087,"backgroundColor":1088,"logo":1089},"496411",{"red":45,"green":1057,"blue":1058},{"alt":1090,"height":1061,"url":1091,"width":1061},"Logo Pardot","https://www.datocms-assets.com/1127/1699440931-pardot.svg","Pardot","Making Pardot compatible with Livestorm",[1095,1096,1097,1098],{"id":988,"title":458,"slug":459},{"id":1025,"title":461,"slug":462},{"id":1027,"title":464,"slug":465},{"id":1099,"title":464,"slug":851},"DC-jsgIfR2KZWAd7QaDJIg",{"id":988,"slug":459,"alternativeVersions":1101,"seoTitle":458,"seoDescription":1105,"categories":1106,"keywords":1111,"title":458,"structuredText":1112,"relatedArticles":2199,"embedding":2202,"trackName":61,"trackingBreadcrumbTitle":61},[1102,1103],{"locale":963,"slug":459},{"locale":965,"slug":1104},"configurer-le-connecteur-account-engagement-pardot","Step-by-step guide to installing the Livestorm Account Engagement (Pardot) connector. Learn how to register external activities, map fields, and configure flows.",[1107,1108,1109,1110],{"id":1079},{"id":1047},{"id":1007},{"id":970},"marketing, automation",{"blocks":1113,"links":1238,"value":1241},[1114,1119,1122,1126,1134,1141,1148,1152,1156,1163,1166,1172,1179,1182,1185,1188,1195,1199,1205,1208,1211,1214,1217,1220,1223,1226,1229,1232,1235],{"__typename":1115,"id":1116,"ofType":1117,"content":1118},"SupportCalloutRecord","VYM2nBhFSh-8PWAWuxn2Cg","info","\u003Cp>\u003Cstrong>Does your setup need extra Salesforce configuration?\u003C/strong>\u003C/p>\n\n\u003Cp>If you use the native Salesforce connector or manage multiple Business Units, complete those setup configurations first. Please check this article: \u003Cstrong>\u003Ca href=\"https://support.livestorm.co/article/connect-livestorm-and-account-engagement-pardot\">Connect Livestorm and Account Engagement (Pardot)\u003C/a>\u003C/strong>\u003C/p>\n\n\u003Cul>\n\u003Cli>Complete the connection between Livestorm and Account Engagement (Pardot) prior to moving to Part 2. \u003C/li>\n\u003Cli>The Part 2 installer will explicitly ask for credentials, tokens, or configuration values generated during the Livestorm-Pardot connection steps.\u003C/li>\n\u003C/ul>\n\n\u003Cp>Not sure? Please check your \u003Cstrong>\u003Ca href=\"https://support.livestorm.co/article/advanced-salesforce-configuration\">Advanced Salesforce configuration\u003C/a>\u003C/strong>\u003C/p>\n",{"__typename":1120,"id":1121},"SupportTableOfContentRecord","EQPsQ3imTg6SN82ItpXTrQ",{"__typename":1115,"id":1123,"ofType":1124,"content":1125},"dXZcKnelQOu0SsJik0tyww","warning","\u003Cp>These steps need to be performed by a Salesforce Administrator or a \u003Ca href=\"https://help.salesforce.com/s/articleView?language=en_US&id=sf.pardot_admin_marketing_admin.htm&type=5\">Marketing Setup Administrator\u003C/a> on your Account Engagement instance.\u003C/p>\n",{"__typename":1127,"id":1128,"image":1129,"maxWidth":983},"SupportImageRecord","Q5idoUZRRxuU88-pMdOnZQ",{"alt":1130,"height":1131,"url":1132,"width":1133},"Salesforce Marketing App Extensions list",410,"https://www.datocms-assets.com/1127/1790327734-salesforce-setup-marketing-app-extensions.png",1420,{"__typename":1127,"id":1135,"image":1136,"maxWidth":983},"HwvjkVEOQE-TsrewsygW-g",{"alt":1137,"height":1138,"url":1139,"width":1140},"Salesforce business unit assignments",700,"https://www.datocms-assets.com/1127/1790327855-salesforce-setup-business-unit-assignments.png",1025,{"__typename":1127,"id":1142,"image":1143,"maxWidth":983},"TbDNZ3KoTXaEQ3T4TprKeA",{"alt":1144,"height":1145,"url":1146,"width":1147},"Salesforce new activity type form",728,"https://www.datocms-assets.com/1127/1790327925-salesforce-livestorm-new-activity-type.png",1026,{"__typename":1115,"id":1149,"ofType":1150,"content":1151},"NiKeJL5dTQiYgnNijp0byA","error","\u003Cp>Critical: Ensure that the API name matches the exact name mentioned in this documentation for accurate tracking. API names are case-sensitive — Session\u003Cem>Attended will not work, **it has to be Session\u003C/em>attended**. A single mismatch silently drops that one activity type.\u003C/p>\n",{"__typename":1115,"id":1153,"ofType":1154,"content":1155},"SXqaAateQ3CFzOm_VG9n3Q","success","\u003Cp>\u003Cstrong>Already set this up previously? Attendance rate (Attendance_rate)\u003C/strong> is a recent addition. Add it the same way as the others. If you do not, everything else keeps syncing — you simply will not see attendance rate on your prospects.\u003C/p>\n",{"__typename":1127,"id":1157,"image":1158,"maxWidth":983},"XqATVCncSAeHpDfkZF4dDA",{"alt":1159,"height":1160,"url":1161,"width":1162},"Salesforce Livestorm activity types list",820,"https://www.datocms-assets.com/1127/1790328568-salesforce-livestorm-activity-types.png",1694,{"__typename":1115,"id":1164,"ofType":1124,"content":1165},"f18I0VP5Q8uwODaFPa42Uw","\u003Cp>\u003Cstrong>Several Business Units?\u003C/strong> Add \u003Cstrong>every\u003C/strong> Business Unit that will receive Livestorm data. An unassigned Business Unit still receives campaigns and prospects, but no external activities at all. This is the step most often missed in multi-Business-Unit setups.\u003C/p>\n",{"__typename":1127,"id":1167,"image":1168,"maxWidth":983},"BKll73sUQzOZPrz50kNz5Q",{"alt":1137,"height":1169,"url":1170,"width":1171},213,"https://www.datocms-assets.com/1127/1790327987-screenshot-2026-09-11-at-12-29-10-1.png",828,{"__typename":1127,"id":1173,"image":1174,"maxWidth":983},"bC4U_-0xQsSDAayhBq-KRg",{"alt":1175,"height":1176,"url":1177,"width":1178},"Salesforce Pardot connected status",115,"https://www.datocms-assets.com/1127/1790328060-screenshot-2026-09-11-at-18-53-18-1-2.png",378,{"__typename":1115,"id":1180,"ofType":1124,"content":1181},"DQ49uhHRRbWiIGNgIgWDbA","\u003Cp>No “Salesforce Pardot” card? The connector may not be enabled on your plan or workspace yet. Contact your Customer Success Manager or our support team.\u003C/p>\n",{"__typename":1115,"id":1183,"ofType":1154,"content":1184},"aWcjHMyYR-ebxn6KZiPDhw","\u003Cp>First time setting this up? You can run through the whole setup on a sandbox first. \u003C/p>\n",{"__typename":1115,"id":1186,"ofType":1124,"content":1187},"eygNU4m-QY6J0mYoJDgjyA","\u003Cp>\u003Cstrong>Several Business Units? Double-check the Business Unit ID.\u003C/strong> It decides where this workspace’s prospects and lists are created.\u003C/p>\n",{"__typename":1127,"id":1189,"image":1190,"maxWidth":983},"KUtZX2T9RGWSxRjKQ76fcQ",{"alt":1191,"height":1192,"url":1193,"width":1194},"Livestorm Salesforce account connection screen",872,"https://www.datocms-assets.com/1127/1790328384-livestorm-salesforce-account-connection-environment-selection2.png",808,{"__typename":1196,"id":1197,"content":1198},"SupportTableRecord","BF66sjP1TI6N_Ao6rABIww","\u003Ctable border=\"1\" style=\"border-collapse: collapse;\">\n\u003Ctbody>\n\u003Ctr>\n\u003Cth id=\"W:Dr\" class=\"simple-table-header-color simple-table-header\">Your setup\u003C/th>\n\u003Cth id=\"Jlk;\" class=\"simple-table-header-color simple-table-header\">Authenticate as\u003C/th>\n\u003C/tr>\n\u003Ctr>\n\u003Ctd id=\"W:Dr\" class=\"\">One Business Unit\u003C/td>\n\u003Ctd id=\"Jlk;\" class=\"\">A user with the System Administrator profile\u003C/td>\n\u003C/tr>\n\u003Ctr>\n\u003Ctd id=\"W:Dr\" class=\"\">Several Business Units\u003C/td>\n\u003Ctd id=\"Jlk;\" class=\"\">Your dedicated Livestorm integration user — see \u003Cstrong>Advanced Salesforce configuration\u003C/strong> → \u003Cem>Routing campaigns to several Business Units\u003C/em>\u003C/td>\n\u003C/tr>\n\u003C/tbody>\n\u003C/table>\n\u003Cp>\u003C/p>",{"__typename":1127,"id":1200,"image":1201,"maxWidth":983},"TUH7hoP1QImvNxkN2cQ1ZQ",{"alt":1191,"height":1202,"url":1203,"width":1204},559,"https://www.datocms-assets.com/1127/1790328185-livestorm-salesforce-account-connection-environment-selection.png",801,{"__typename":1196,"id":1206,"content":1207},"Ak-DEE8bSSqqM5PjfOjXAw","\u003Ctable border=\"1\" style=\"border-collapse: collapse;\">\n\u003Ctbody>\n\u003Ctr>\n\u003Cth id=\"kSx]\" class=\"simple-table-header-color simple-table-header\">Setting\u003C/th>\n\u003Cth id=\"QVw;\" class=\"simple-table-header-color simple-table-header\">What to enter\u003C/th>\n\u003C/tr>\n\u003Ctr>\n\u003Ctd id=\"kSx]\" class=\"\">\u003Cstrong>Campaign Type\u003C/strong>\u003C/td>\n\u003Ctd id=\"QVw;\" class=\"\">Whatever suits your organisation — we suggest \u003Cstrong>Webinar\u003C/strong>\u003C/td>\n\u003C/tr>\n\u003Ctr>\n\u003Ctd id=\"kSx]\" class=\"\">\u003Cstrong>Record Type\u003C/strong>\u003C/td>\n\u003Ctd id=\"QVw;\" class=\"\">\u003Cstrong>One Business Unit:\u003C/strong> leave it empty. \u003Cstrong>Several Business Units:\u003C/strong> select the campaign record type for \u003Cem>this workspace’s\u003C/em> Business Unit.\u003C/td>\n\u003C/tr>\n\u003C/tbody>\n\u003C/table>",{"__typename":1115,"id":1209,"ofType":1154,"content":1210},"Lf9O-rSPRMGtM5cqkvanDg","\u003Cp>Even with a single Business Unit, you can set a record type here if your Salesforce → Account Engagement campaign routing already relies on one. Otherwise leave it empty.\u003C/p>\n",{"__typename":1115,"id":1212,"ofType":1124,"content":1213},"EYl2CniXRKSh1zB0wXTuXA","\u003Cp>This is what prevents duplicate campaigns. Answering Yes tells the connector to look for the campaign the Salesforce native connector already created, instead of creating its own.\u003C/p>\n",{"__typename":1115,"id":1215,"ofType":1124,"content":1216},"f8RMHUnISKCIRbaFbKX8yg","\u003Cp>Make sure you only have one Pardot flow activated under My Flows. Two or more active flows will create duplicates in your Account Engagement instance and cause connector errors.\u003C/p>\n",{"__typename":1196,"id":1218,"content":1219},"EIN85AQWTHiso1t3zQ3MbA","\u003Ctable border=\"1\" style=\"border-collapse: collapse;\">\n\u003Ctbody>\n\u003Ctr>\n\u003Cth id=\"Y^yq\" class=\"simple-table-header-color simple-table-header\">\u003Cstrong>Workspace\u003C/strong>\u003C/th>\n\u003Cth id=\"C{id\" class=\"simple-table-header-color simple-table-header\">\u003Cstrong>Business Unit ID\u003C/strong>\u003C/th>\n\u003Cth id=\"PuIk\" class=\"simple-table-header-color simple-table-header\">\u003Cstrong>Record Type\u003C/strong>\u003C/th>\n\u003Cth id=\"E`[k\" class=\"simple-table-header-color simple-table-header\">\u003Cstrong>Data goes to\u003C/strong>\u003C/th>\n\u003C/tr>\n\u003Ctr>\n\u003Ctd id=\"Y^yq\" class=\"\">US Events\u003C/td>\n\u003Ctd id=\"C{id\" class=\"\">0Uv...(US)\u003C/td>\n\u003Ctd id=\"PuIk\" class=\"\">BU_US\u003C/td>\n\u003Ctd id=\"E`[k\" class=\"\">US Business Unit\u003C/td>\n\u003C/tr>\n\u003Ctr>\n\u003Ctd id=\"Y^yq\" class=\"\">EMEA Events\u003C/td>\n\u003Ctd id=\"C{id\" class=\"\">0Uv...(EMEA)\u003C/td>\n\u003Ctd id=\"PuIk\" class=\"\">BU_EMEA\u003C/td>\n\u003Ctd id=\"E`[k\" class=\"\">EMEA Business Unit\u003C/td>\n\u003C/tr>\n\u003Ctr>\n\u003Ctd id=\"Y^yq\" class=\"\">APAC Events\u003C/td>\n\u003Ctd id=\"C{id\" class=\"\">0Uv...(APAC)\u003C/td>\n\u003Ctd id=\"PuIk\" class=\"\">BU_APAC\u003C/td>\n\u003Ctd id=\"E`[k\" class=\"\">APAC Business Unit\u003C/td>\n\u003C/tr>\n\u003C/tbody>\n\u003C/table>",{"__typename":1115,"id":1221,"ofType":1124,"content":1222},"IBz51j0QQnaJvI1CNGxE4A","\u003Cp>Do not go further until the Account Engagement campaign exists — the next step depends on it.\u003C/p>\n",{"__typename":1196,"id":1224,"content":1225},"RwbVcImHRKWg1ei5JOYHgA","\u003Ctable border=\"1\" style=\"border-collapse: collapse;\">\n\u003Ctbody>\n\u003Ctr>\n\u003Cth id=\"f\u003Ci~\" class=\"simple-table-header-color simple-table-header\">\u003Cstrong>If you\u003C/strong>\u003C/th>\n\u003Cth id=\"Bc[r\" class=\"simple-table-header-color simple-table-header\">\u003Cstrong>Check\u003C/strong>\u003C/th>\n\u003C/tr>\n\u003Ctr>\n\u003Ctd id=\"f\u003Ci~\" class=\"\">Run the Salesforce native connector too\u003C/td>\n\u003Ctd id=\"Bc[r\" class=\"\">There is exactly \u003Cstrong>one\u003C/strong> campaign in Salesforce, and\n\u003Cdiv class=\"notion-inline-code-container\">\u003Cspan data-token-index=\"0\" spellcheck=\"false\" class=\"notion-enable-hover\">Livestorm_Session_ID__c \u003C/span>\u003Cspan style=\"background-color: initial; font-family: inherit; font-size: inherit; font-style: inherit; font-variant-ligatures: inherit; font-variant-caps: inherit; font-weight: inherit;\">is filled in\u003C/span>\u003C/div>\n\u003C/td>\n\u003C/tr>\n\u003Ctr>\n\u003Ctd id=\"f\u003Ci~\" class=\"\">Have several Business Units\u003C/td>\n\u003Ctd id=\"Bc[r\" class=\"\">The campaign is in the \u003Cstrong>right\u003C/strong> Business Unit — and in no other\u003C/td>\n\u003C/tr>\n\u003C/tbody>\n\u003C/table>\n\u003Cp>\u003C/p>",{"__typename":1115,"id":1227,"ofType":1124,"content":1228},"V-qm9v-aRyC3WX9abJUqtw","\u003Cp>If you use your own Account Engagement forms, the form must point at the campaign for the session you are testing. A form linked to the wrong campaign registers the prospect for the wrong session.\u003C/p>\n",{"__typename":1115,"id":1230,"ofType":1154,"content":1231},"fIMgpAUyRBywSQdRKGVhWw","\u003Cp>To see the other side of it, register a second test email and do not attend. After the session ends, that prospect gets a Session not attended activity instead.\u003C/p>\n",{"__typename":1196,"id":1233,"content":1234},"Tjg49bD_QUKl6pAQjaQexg","\u003Ctable border=\"1\" style=\"border-collapse: collapse;\">\n\u003Ctbody>\n\u003Ctr>\n\u003Cth id=\"@DAC\" class=\"simple-table-header-color simple-table-header\">\u003Cstrong>What you see\u003C/strong>\u003C/th>\n\u003Cth id=\"dvqs\" class=\"simple-table-header-color simple-table-header\">\u003Cstrong>Most likely cause\u003C/strong>\u003C/th>\n\u003C/tr>\n\u003Ctr>\n\u003Ctd id=\"@DAC\" class=\"\">No campaign at all\u003C/td>\n\u003Ctd id=\"dvqs\" class=\"\">The session predates the connector’s activation, or the flow is inactive.\u003C/td>\n\u003C/tr>\n\u003Ctr>\n\u003Ctd id=\"@DAC\" class=\"\">Campaign in Salesforce but not in Account Engagement\u003C/td>\n\u003Ctd id=\"dvqs\" class=\"\">Connected Campaigns is disabled, or you haven't waited 30 minutes yet.\u003C/td>\n\u003C/tr>\n\u003Ctr>\n\u003Ctd id=\"@DAC\" class=\"\">One session generated two campaigns\u003C/td>\n\u003Ctd id=\"dvqs\" class=\"\">Disable the duplicate flow or review the Salesforce native connector’s session ID field and Part 2, Step 7.\u003C/td>\n\u003C/tr>\n\u003Ctr>\n\u003Ctd id=\"@DAC\" class=\"\">Campaign in the wrong Business Unit\u003C/td>\n\u003Ctd id=\"dvqs\" class=\"\">The Business Unit ID or record type on that workspace’s connector, or the Connected Campaigns record type selection for that Business Unit\u003C/td>\n\u003C/tr>\n\u003Ctr>\n\u003Ctd id=\"@DAC\" class=\"\">Prospect created, but no external activities\u003C/td>\n\u003Ctd id=\"dvqs\" class=\"\">The Livestorm Marketing App Extension is not assigned to that Business Unit (Part 1, Step 3)\u003C/td>\n\u003C/tr>\n\u003Ctr>\n\u003Ctd id=\"@DAC\" class=\"\">Some external activities missing, others fine\u003C/td>\n\u003Ctd id=\"dvqs\" class=\"\">An API name does not match exactly, or \u003Cem>Active in Automations\u003C/em> is unchecked on those activity types\u003C/td>\n\u003C/tr>\n\u003Ctr>\n\u003Ctd id=\"@DAC\" class=\"\">Prospect updated instead of created\u003C/td>\n\u003Ctd id=\"dvqs\" class=\"\">Expected — the connector matches on email address\u003C/td>\n\u003C/tr>\n\u003Ctr>\n\u003Ctd id=\"@DAC\" class=\"\">Custom fields empty on the prospect\u003C/td>\n\u003Ctd id=\"dvqs\" class=\"\">Field mapping was not completed at Part 2, Step 5\u003C/td>\n\u003C/tr>\n\u003C/tbody>\n\u003C/table>\n\u003Cp>\u003C/p>",{"__typename":1115,"id":1236,"ofType":1117,"content":1237},"Cgz2WwlfQHGlY2qpaxFveQ","\u003Cp>Still stuck? \u003Ca href=\"https://support.livestorm.co/article/112-contact-support\">\u003Cstrong>Contact our support team\u003C/strong>\u003C/a> with your workspace name, the test session, and the Business Unit ID you used. \u003C/p>\n",[1239],{"__typename":1240,"id":1027,"slug":465,"title":464},"SupportArticleRecord",{"schema":1242,"document":1243},"dast",{"type":1244,"children":1245},"root",[1246,1252,1264,1274,1284,1290,1334,1336,1337,1341,1350,1351,1356,1363,1394,1395,1402,1451,1452,1456,1467,1476,1482,1514,1515,1522,1614,1615,1616,1628,1629,1633,1659,1660,1661,1665,1669,1683,1687,1707,1708,1709,1713,1727,1732,1772,1777,1815,1824,1825,1826,1827,1831,1837,1843,1844,1845,1849,1863,1867,1868,1869,1873,1896,1897,1901,1915,1919,1920,1924,1928,1948,1952,1953,1957,1961,1965,1969,2011,2015,2024,2046,2047,2051,2052,2061,2096,2097,2106,2136,2145,2182,2192,2193,2197,2198],{"type":1247,"children":1248},"paragraph",[1249],{"type":1250,"value":1251},"span","Setting up this connector involves two steps:",{"type":1247,"children":1253},[1254,1258,1262],{"type":1250,"marks":1255,"value":1257},[1256],"code","1 ",{"type":1250,"marks":1259,"value":1261},[1260],"strong","In Account Engagement:",{"type":1250,"value":1263}," Register Livestorm external activity types so attendance data can be captured.",{"type":1247,"children":1265},[1266,1269,1272],{"type":1250,"marks":1267,"value":1268},[1256],"2 ",{"type":1250,"marks":1270,"value":1271},[1260],"In the Integry marketplace:",{"type":1250,"value":1273}," Install and configure the Pardot Campaigns flow.",{"type":1247,"children":1275},[1276,1278],{"type":1250,"value":1277},"For a full breakdown of connector features and behavior, consult the main documentation: \n🔗 ",{"item":1027,"type":1279,"children":1280},"itemLink",[1281],{"type":1250,"marks":1282,"value":1283},[1260],"Connect Livestorm and Account Engagement (Pardot) ",{"type":1285,"level":1286,"children":1287},"heading",2,[1288],{"type":1250,"value":1289},"Before You Start",{"type":1291,"style":1292,"children":1293},"list","bulleted",[1294,1311,1325],{"type":1295,"children":1296},"listItem",[1297],{"type":1247,"children":1298},[1299,1301,1304,1306,1309],{"type":1250,"value":1300},"The integration is available to Livestorm ",{"type":1250,"marks":1302,"value":446},[1303],"highlight",{"type":1250,"value":1305}," customers as a ",{"type":1250,"marks":1307,"value":1308},[1303],"paid add-on",{"type":1250,"value":1310},".",{"type":1295,"children":1312},[1313],{"type":1247,"children":1314},[1315,1317,1323],{"type":1250,"value":1316},"You need Salesforce Administrator or ",{"url":1318,"type":1319,"children":1320},"https://help.salesforce.com/s/articleView?language=en_US&id=sf.pardot_admin_marketing_admin.htm&type=5","link",[1321],{"type":1250,"value":1322},"Marketing Setup Administrator",{"type":1250,"value":1324}," access and admin access to your Livestorm workspace.",{"type":1295,"children":1326},[1327],{"type":1247,"children":1328},[1329,1332],{"type":1250,"marks":1330,"value":1331},[1260],"Connected Campaigns",{"type":1250,"value":1333}," must be enabled between Salesforce and Account Engagement.",{"item":1116,"type":1335},"block",{"item":1121,"type":1335},{"type":1285,"level":1286,"children":1338},[1339],{"type":1250,"value":1340},"Part 1: Register the Livestorm External Activity Types",{"type":1247,"children":1342},[1343,1345,1348],{"type":1250,"value":1344},"To start tracking attendance data as external activities in Account Engagement, you need to create a ",{"type":1250,"marks":1346,"value":1347},[1303],"Marketing App Extension",{"type":1250,"value":1349}," and register the external activity types. ",{"item":1123,"type":1335},{"type":1285,"level":1352,"children":1353},3,[1354],{"type":1250,"value":1355},"Step 1: Create a new Marketing App Extension",{"type":1247,"children":1357},[1358,1361],{"type":1250,"marks":1359,"value":1360},[1256],"1",{"type":1250,"value":1362},"Log in to Account Engagement",{"type":1247,"children":1364},[1365,1368,1371,1373,1376,1378,1381,1383,1386,1389,1391],{"type":1250,"marks":1366,"value":1367},[1256],"2",{"type":1250,"marks":1369,"value":1370},[1260],"Access setup:",{"type":1250,"value":1372}," Log in to Account Engagement and head to ",{"type":1250,"marks":1374,"value":1375},[1260,1303],"Setup",{"type":1250,"value":1377}," > ",{"type":1250,"marks":1379,"value":1380},[1260,1303],"Account Engagement",{"type":1250,"value":1382}," >",{"type":1250,"marks":1384,"value":1385},[1303]," ",{"type":1250,"marks":1387,"value":1388},[1260,1303],"Marketing App Extensions, ",{"type":1250,"value":1390},"and select ",{"type":1250,"marks":1392,"value":1393},[1260,1303],"New",{"item":1128,"type":1335},{"type":1247,"children":1396},[1397,1400],{"type":1250,"marks":1398,"value":1399},[1256],"3",{"type":1250,"value":1401},"Fill in the extension settings:",{"type":1291,"style":1292,"children":1403},[1404,1416,1426],{"type":1295,"children":1405},[1406],{"type":1247,"children":1407},[1408,1411,1413],{"type":1250,"marks":1409,"value":1410},[1260],"Name:",{"type":1250,"value":1412}," Enter ",{"type":1250,"marks":1414,"value":1415},[1303],"Livestorm",{"type":1295,"children":1417},[1418],{"type":1247,"children":1419},[1420,1423,1424],{"type":1250,"marks":1421,"value":1422},[1260],"API Name:",{"type":1250,"value":1412},{"type":1250,"marks":1425,"value":1415},[1303],{"type":1295,"children":1427},[1428],{"type":1247,"children":1429},[1430,1433,1435,1438,1440,1449],{"type":1250,"marks":1431,"value":1432},[1260],"Permissions:",{"type":1250,"value":1434}," Enable ",{"type":1250,"marks":1436,"value":1437},[1260],"Active in Automations",{"type":1250,"value":1439}," to make Livestorm activity data accessible across Account Engagement. (automation rules, segmentation rules, and Engagement Studio programs, within ",{"url":1441,"meta":1442,"type":1319,"children":1446},"https://help.salesforce.com/s/articleView?id=mktg.pardot_external_activity_considerations.htm&language=en_US&type=5",[1443],{"id":1444,"value":1445},"rel","noopener noreferrer",[1447],{"type":1250,"value":1448},"Account Engagement’s own limits",{"type":1250,"value":1450},")",{"item":1135,"type":1335},{"type":1285,"level":1352,"children":1453},[1454],{"type":1250,"value":1455},"Step 2: Create the Livestorm activity types",{"type":1247,"children":1457},[1458,1460,1462,1465],{"type":1250,"marks":1459,"value":1360},[1256],{"type":1250,"value":1461},"Go to the ",{"type":1250,"marks":1463,"value":1464},[1260],"Related",{"type":1250,"value":1466}," tab of your Livestorm Marketing App Extension.",{"type":1247,"children":1468},[1469,1471,1473,1475],{"type":1250,"marks":1470,"value":1367},[1256],{"type":1250,"value":1472},"Next to Activity Types, select ",{"type":1250,"marks":1474,"value":1393},[1260],{"type":1250,"value":1310},{"type":1247,"children":1477},[1478,1480],{"type":1250,"marks":1479,"value":1399},[1256],{"type":1250,"value":1481},"Create the first activity type:",{"type":1291,"style":1292,"children":1483},[1484,1495,1505],{"type":1295,"children":1485},[1486],{"type":1247,"children":1487},[1488,1491,1492],{"type":1250,"marks":1489,"value":1490},[1260],"Activity Name:",{"type":1250,"value":1385},{"type":1250,"marks":1493,"value":1494},[1303],"People registered",{"type":1295,"children":1496},[1497],{"type":1247,"children":1498},[1499,1501,1502],{"type":1250,"marks":1500,"value":1422},[1260],{"type":1250,"value":1385},{"type":1250,"marks":1503,"value":1504},[1303],"People_registered",{"type":1295,"children":1506},[1507],{"type":1247,"children":1508},[1509,1511,1513],{"type":1250,"value":1510},"Check ",{"type":1250,"marks":1512,"value":1437},[1260],{"type":1250,"value":1310},{"item":1142,"type":1335},{"type":1247,"children":1516},[1517,1520],{"type":1250,"marks":1518,"value":1519},[1256],"4",{"type":1250,"value":1521},"Repeat those steps to create the remaining activity types:",{"type":1291,"style":1292,"children":1523},[1524,1536,1547,1558,1569,1580,1592,1603],{"type":1295,"children":1525},[1526],{"type":1247,"children":1527},[1528,1531,1533],{"type":1250,"marks":1529,"value":1530},[1260],"Session attended ",{"type":1250,"value":1532},"— API Name: ",{"type":1250,"marks":1534,"value":1535},[1260,1303],"Session_attended",{"type":1295,"children":1537},[1538],{"type":1247,"children":1539},[1540,1543,1544],{"type":1250,"marks":1541,"value":1542},[1260],"Session not attended ",{"type":1250,"value":1532},{"type":1250,"marks":1545,"value":1546},[1260,1303],"Session_not_attended",{"type":1295,"children":1548},[1549],{"type":1247,"children":1550},[1551,1554,1555],{"type":1250,"marks":1552,"value":1553},[1260],"Attendance rate ",{"type":1250,"value":1532},{"type":1250,"marks":1556,"value":1557},[1260,1303],"Attendance_rate",{"type":1295,"children":1559},[1560],{"type":1247,"children":1561},[1562,1565,1566],{"type":1250,"marks":1563,"value":1564},[1260],"Attendance duration ",{"type":1250,"value":1532},{"type":1250,"marks":1567,"value":1568},[1260,1303],"Attendance_duration",{"type":1295,"children":1570},[1571],{"type":1247,"children":1572},[1573,1576,1577],{"type":1250,"marks":1574,"value":1575},[1260],"Questions asked ",{"type":1250,"value":1532},{"type":1250,"marks":1578,"value":1579},[1260,1303],"Questions_asked",{"type":1295,"children":1581},[1582],{"type":1247,"children":1583},[1584,1587,1589],{"type":1250,"marks":1585,"value":1586},[1260],"Messages sent",{"type":1250,"value":1588}," — API Name: ",{"type":1250,"marks":1590,"value":1591},[1260,1303],"Messages_sent",{"type":1295,"children":1593},[1594],{"type":1247,"children":1595},[1596,1599,1600],{"type":1250,"marks":1597,"value":1598},[1260],"Has watched replay ",{"type":1250,"value":1532},{"type":1250,"marks":1601,"value":1602},[1260,1303],"Has_watched_replay",{"type":1295,"children":1604},[1605],{"type":1247,"children":1606},[1607,1610,1611],{"type":1250,"marks":1608,"value":1609},[1260],"Has watched on-demand",{"type":1250,"value":1532},{"type":1250,"marks":1612,"value":1613},[1260,1303],"Has_watched_on_demand",{"item":1149,"type":1335},{"item":1153,"type":1335},{"type":1247,"children":1617},[1618,1621,1623,1626],{"type":1250,"marks":1619,"value":1620},[1256],"5",{"type":1250,"value":1622}," Once completed, you should have ",{"type":1250,"marks":1624,"value":1625},[1260],"9 activity types",{"type":1250,"value":1627}," created under your Livestorm Marketing App Extension:",{"item":1157,"type":1335},{"type":1285,"level":1352,"children":1630},[1631],{"type":1250,"value":1632},"\nStep 3: Assign your Business Unit",{"type":1291,"style":1634,"children":1635},"numbered",[1636,1644],{"type":1295,"children":1637},[1638],{"type":1247,"children":1639},[1640,1641,1643],{"type":1250,"value":1461},{"type":1250,"marks":1642,"value":1464},[1260,1303],{"type":1250,"value":1466},{"type":1295,"children":1645},[1646],{"type":1247,"children":1647},[1648,1650,1653,1655,1657],{"type":1250,"value":1649},"In ",{"type":1250,"marks":1651,"value":1652},[1260,1303],"Business Unit Assignments",{"type":1250,"value":1654},", make sure the correct Business Unit is assigned. If not, click ",{"type":1250,"marks":1656,"value":1393},[1260,1303],{"type":1250,"value":1658}," and add your Business Unit.",{"item":1164,"type":1335},{"item":1167,"type":1335},{"type":1285,"level":1286,"children":1662},[1663],{"type":1250,"value":1664},"Part 2: Install and Configure the Connector",{"type":1285,"level":1352,"children":1666},[1667],{"type":1250,"value":1668},"Step 1: Integry Marketplace Authentication",{"type":1247,"children":1670},[1671,1673,1676,1678,1681],{"type":1250,"value":1672},"Access the Integry marketplace endpoint provided by your CSM. Select ",{"type":1250,"marks":1674,"value":1675},[1260,1303],"Sign in",{"type":1250,"value":1677}," → ",{"type":1250,"marks":1679,"value":1680},[1260,1303],"Login to the app",{"type":1250,"value":1682}," using your Livestorm integration credentials (a dedicated service account is recommended).",{"type":1285,"level":1352,"children":1684},[1685],{"type":1250,"value":1686},"Step 2: Install the Pardot Campaigns flow",{"type":1247,"children":1688},[1689,1691,1694,1696,1699,1701,1703,1705],{"type":1250,"value":1690},"Under ",{"type":1250,"marks":1692,"value":1693},[1260,1303],"Guided Flows",{"type":1250,"value":1695},", locate the ",{"type":1250,"marks":1697,"value":1698},[1260,1303],"Salesforce Pardot",{"type":1250,"marks":1700,"value":1385},[1303],{"type":1250,"value":1702},"card and click ",{"type":1250,"marks":1704,"value":1375},[1260,1303],{"type":1250,"value":1706}," to install the Pardot Campaigns flow.",{"item":1173,"type":1335},{"item":1180,"type":1335},{"type":1285,"level":1352,"children":1710},[1711],{"type":1250,"value":1712},"Step 3: Connect to Account Engagement",{"type":1247,"children":1714},[1715,1717,1720,1722,1725],{"type":1250,"value":1716},"Enter your ",{"type":1250,"marks":1718,"value":1719},[1260],"Host URL",{"type":1250,"value":1721}," and ",{"type":1250,"marks":1723,"value":1724},[1260],"Business Unit ID",{"type":1250,"value":1726},":",{"type":1247,"children":1728},[1729],{"type":1250,"marks":1730,"value":1731},[1260],"Host URL: ",{"type":1291,"style":1292,"children":1733},[1734,1750],{"type":1295,"children":1735},[1736],{"type":1247,"children":1737},[1738,1740,1743,1745,1748],{"type":1250,"value":1739},"Use ",{"type":1250,"marks":1741,"value":1742},[1303],"https://pi.demo.pardot.com  ",{"type":1250,"value":1744}," (if you are using a ",{"type":1250,"marks":1746,"value":1747},[1260],"sandbox",{"type":1250,"value":1749}," environment) ",{"type":1295,"children":1751},[1752],{"type":1247,"children":1753},[1754,1755,1758,1765,1767,1770],{"type":1250,"value":1739},{"type":1250,"marks":1756,"value":1757},[1303],"https://pi.pardot.com",{"url":1759,"meta":1760,"type":1319,"children":1762},"https://developer.salesforce.com/docs/marketing/pardot/overview",[1761],{"id":1444,"value":1445},[1763],{"type":1250,"value":1764}," (",{"type":1250,"value":1766},"if you are using a ",{"type":1250,"marks":1768,"value":1769},[1260],"production",{"type":1250,"value":1771}," environment)",{"type":1247,"children":1773},[1774],{"type":1250,"marks":1775,"value":1776},[1260],"Business Unit ID:",{"type":1291,"style":1292,"children":1778},[1779,1799],{"type":1295,"children":1780},[1781],{"type":1247,"children":1782},[1783,1785,1788,1790,1793,1794,1797],{"type":1250,"value":1784},"In Salesforce, locate the 18-character string starting with ",{"type":1250,"marks":1786,"value":1787},[1303],"0Uv",{"type":1250,"value":1789}," under ",{"type":1250,"marks":1791,"value":1792},[1260,1303],"Marketing Setup",{"type":1250,"value":1377},{"type":1250,"marks":1795,"value":1796},[1260,1303],"Business Unit Setup",{"type":1250,"marks":1798,"value":1310},[1303],{"type":1295,"children":1800},[1801],{"type":1247,"children":1802},[1803,1806,1808],{"type":1250,"marks":1804,"value":1805},[1260],"Business Unit ID: ",{"type":1250,"value":1807},"Detailed information can be found in the ",{"url":1759,"meta":1809,"type":1319,"children":1811},[1810],{"id":1444,"value":1445},[1812],{"type":1250,"marks":1813,"value":1814},[1260],"Pardot API documentation",{"type":1247,"children":1816},[1817,1819,1822],{"type":1250,"value":1818},"Then log into Account Engagement using your usual credentials. Once you are connected, click ",{"type":1250,"marks":1820,"value":1821},[1260,1303],"Next",{"type":1250,"value":1823},". ",{"item":1183,"type":1335},{"item":1186,"type":1335},{"item":1189,"type":1335},{"type":1285,"level":1352,"children":1828},[1829],{"type":1250,"value":1830},"Step 4: Connect with Salesforce",{"type":1247,"children":1832},[1833,1835],{"type":1250,"marks":1834,"value":1257},[1256],{"type":1250,"value":1836},"Select your environment (Sandbox or Production).",{"type":1247,"children":1838},[1839,1841],{"type":1250,"marks":1840,"value":1268},[1256],{"type":1250,"value":1842},"Connect to your Salesforce account based on your setup:",{"item":1197,"type":1335},{"item":1200,"type":1335},{"type":1285,"level":1352,"children":1846},[1847],{"type":1250,"value":1848},"\nStep 5: Map your fields",{"type":1247,"children":1850},[1851,1853,1856,1858,1861],{"type":1250,"value":1852},"Now the fun part begins. You will be asked to map the fields of your Account Engagement ",{"type":1250,"marks":1854,"value":1855},[1260],"Prospect ",{"type":1250,"value":1857},"with the fields available on the Livestorm ",{"type":1250,"marks":1859,"value":1860},[1260],"Registrant",{"type":1250,"value":1862}," object: for every Account Engagement field you want to fill with Livestorm data, select the corresponding Livestorm field. You will also see your own Account Engagement custom fields in the list, letting you tailor the flow to your specific rules and needs.",{"type":1285,"level":1352,"children":1864},[1865],{"type":1250,"value":1866},"Step 6: Configure the connector settings",{"item":1206,"type":1335},{"item":1209,"type":1335},{"type":1285,"level":1352,"children":1870},[1871],{"type":1250,"value":1872},"Step 7: Answer the Salesforce compatibility question",{"type":1291,"style":1292,"children":1874},[1875,1886],{"type":1295,"children":1876},[1877],{"type":1247,"children":1878},[1879,1881,1884],{"type":1250,"value":1880},"Select ",{"type":1250,"marks":1882,"value":1883},[1260],"Yes",{"type":1250,"value":1885}," if this workspace runs both the Livestorm Salesforce native connector AND this connector.",{"type":1295,"children":1887},[1888],{"type":1247,"children":1889},[1890,1891,1894],{"type":1250,"value":1880},{"type":1250,"marks":1892,"value":1893},[1260],"No",{"type":1250,"value":1895}," if it only runs the Pardot connector.",{"item":1212,"type":1335},{"type":1285,"level":1352,"children":1898},[1899],{"type":1250,"value":1900},"Step 8: Save and activate",{"type":1247,"children":1902},[1903,1905,1908,1910,1913],{"type":1250,"value":1904},"🎉  Your integration is ready to be enabled — click ",{"type":1250,"marks":1906,"value":1907},[1260],"Save",{"type":1250,"value":1909}," to enable the integration. Make sure the new flow is set to ",{"type":1250,"marks":1911,"value":1912},[1260],"active",{"type":1250,"value":1914},". You will then see the new flow created.",{"type":1247,"children":1916},[1917],{"type":1250,"value":1918},"The integration is enabled across all your events by default, so you do not need to enable it for each event in the Livestorm platform, as you do with other integrations.",{"item":1215,"type":1335},{"type":1285,"level":1352,"children":1921},[1922],{"type":1250,"value":1923},"Managing Multiple Livestorm Workspaces",{"type":1247,"children":1925},[1926],{"type":1250,"value":1927},"If you have several Livestorm workspaces, repeat Part 2 in each workspace:",{"type":1291,"style":1292,"children":1929},[1930,1939],{"type":1295,"children":1931},[1932],{"type":1247,"children":1933},[1934,1937],{"type":1250,"marks":1935,"value":1936},[1260],"One Business Unit:",{"type":1250,"value":1938}," Use the same Business Unit ID everywhere, and leave the record type empty.",{"type":1295,"children":1940},[1941],{"type":1247,"children":1942},[1943,1946],{"type":1250,"marks":1944,"value":1945},[1260],"Several Business Units:",{"type":1250,"value":1947}," Each workspace needs its own Business Unit ID and record type.",{"type":1247,"children":1949},[1950],{"type":1250,"value":1951},"For example: ",{"item":1218,"type":1335},{"type":1247,"children":1954},[1955],{"type":1250,"value":1956},"Adapt this to your own workspace names, Business Units, and record types.",{"type":1285,"level":1286,"children":1958},[1959],{"type":1250,"value":1960},"Test your setup",{"type":1247,"children":1962},[1963],{"type":1250,"value":1964},"Run this on a test session before you use the connector for a real event.",{"type":1285,"level":1352,"children":1966},[1967],{"type":1250,"value":1968},"Before you test",{"type":1291,"style":1292,"children":1970},[1971,1980,1989,2002],{"type":1295,"children":1972},[1973],{"type":1247,"children":1974},[1975,1978],{"type":1250,"marks":1976,"value":1977},[1260],"Create a new session for the test.",{"type":1250,"value":1979}," The connector is not retroactive, so a session created before you activated it will never sync.",{"type":1295,"children":1981},[1982],{"type":1247,"children":1983},[1984,1987],{"type":1250,"marks":1985,"value":1986},[1260],"Use a fresh test email",{"type":1250,"value":1988}," — one that is not already a prospect, a teammate, or an existing\nregistrant in Livestorm.",{"type":1295,"children":1990},[1991],{"type":1247,"children":1992},[1993,1996,1997,2000],{"type":1250,"marks":1994,"value":1995},[1260],"Check that only one Pardot Campaigns flow is active",{"type":1250,"value":1789},{"type":1250,"marks":1998,"value":1999},[1260],"My Flows",{"type":1250,"value":2001}," in Integry. Two active flows create duplicates.",{"type":1295,"children":2003},[2004],{"type":1247,"children":2005},[2006,2009],{"type":1250,"marks":2007,"value":2008},[1260],"Check that the Business Unit ID",{"type":1250,"value":2010}," you entered matches the Business Unit you are testing in.",{"type":1285,"level":1352,"children":2012},[2013],{"type":1250,"value":2014},"The test",{"type":1247,"children":2016},[2017,2019,2022],{"type":1250,"marks":2018,"value":1360},[1256],{"type":1250,"marks":2020,"value":2021},[1260],"Create and publish a session",{"type":1250,"value":2023}," in Livestorm — call it “Pardot test event”, for example.",{"type":1247,"children":2025},[2026,2028,2031,2033,2036,2038,2041,2044],{"type":1250,"marks":2027,"value":1367},[1256],{"type":1250,"marks":2029,"value":2030},[1260],"Wait for the campaign.",{"type":1250,"value":2032}," In Account Engagement, look for a campaign with the same name under ",{"type":1250,"marks":2034,"value":2035},[1260,1303],"Account Engagement Campaigns",{"type":1250,"value":2037}," and a list with the same name under ",{"type":1250,"marks":2039,"value":2040},[1260,1303],"Prospects",{"type":1250,"marks":2042,"value":2043},[1260]," → Segmentation Lists",{"type":1250,"value":2045},". This usually takes under 10 minutes and occasionally up to 30.",{"item":1221,"type":1335},{"type":1247,"children":2048},[2049],{"type":1250,"value":2050},"Review the following to determine whether they apply to you:",{"item":1224,"type":1335},{"type":1247,"children":2053},[2054,2056,2059],{"type":1250,"marks":2055,"value":1399},[1256],{"type":1250,"marks":2057,"value":2058},[1260]," Register a test person.",{"type":1250,"value":2060}," Use whichever form you actually use:",{"type":1291,"style":1292,"children":2062},[2063,2072],{"type":1295,"children":2064},[2065],{"type":1247,"children":2066},[2067,2070],{"type":1250,"marks":2068,"value":2069},[1260],"A Livestorm registration form",{"type":1250,"value":2071}," — open the session’s registration page and submit it with your\ntest email address.",{"type":1295,"children":2073},[2074],{"type":1247,"children":2075},[2076,2079,2081,2084,2086,2089,2091,2094],{"type":1250,"marks":2077,"value":2078},[1260],"One of your own Account Engagement forms",{"type":1250,"value":2080}," — create a form (",{"type":1250,"marks":2082,"value":2083},[1260],"Content → Forms → Add Form",{"type":1250,"value":2085},"), and in its ",{"type":1250,"marks":2087,"value":2088},[1260],"Campaign",{"type":1250,"value":2090}," field select the campaign the connector created. Open the form link and submit it. The prospect is registered to the matching Livestorm session; this can take up to 10 minutes if registering from Pardot to Livestorm. Confirm it worked by opening the ",{"type":1250,"marks":2092,"value":2093},[1260],"People",{"type":1250,"value":2095}," tab in Livestorm and filtering for the session.",{"item":1227,"type":1335},{"type":1247,"children":2098},[2099,2101,2104],{"type":1250,"marks":2100,"value":1519},[1256],{"type":1250,"marks":2102,"value":2103},[1260]," Check the prospect.",{"type":1250,"value":2105}," Find them by email in Account Engagement:",{"type":1291,"style":1292,"children":2107},[2108,2119,2130],{"type":1295,"children":2109},[2110],{"type":1247,"children":2111},[2112,2114,2117],{"type":1250,"value":2113},"A ",{"type":1250,"marks":2115,"value":2116},[1260],"new",{"type":1250,"value":2118}," prospect is added to both the list and the campaign",{"type":1295,"children":2120},[2121],{"type":1247,"children":2122},[2123,2125,2128],{"type":1250,"value":2124},"An ",{"type":1250,"marks":2126,"value":2127},[1260],"existing",{"type":1250,"value":2129}," prospect is updated and added to the list",{"type":1295,"children":2131},[2132],{"type":1247,"children":2133},[2134],{"type":1250,"value":2135},"A People-registered external activity is recorded",{"type":1247,"children":2137},[2138,2140,2143],{"type":1250,"marks":2139,"value":1620},[1256],{"type":1250,"marks":2141,"value":2142},[1260]," Run the session.",{"type":1250,"value":2144}," Start the event, join with the test email, stay for at least a minute, send a\nchat message and ask a question, then end the event.",{"type":1247,"children":2146},[2147,2150,2151,2154,2156,2159,2161,2164,2166,2169,2171,2174,2175,2177,2178,2181],{"type":1250,"marks":2148,"value":2149},[1256],"6",{"type":1250,"value":1385},{"type":1250,"marks":2152,"value":2153},[1260],"Check the external activities.",{"type":1250,"value":2155}," After a few minutes, open the prospect and go to the\n",{"type":1250,"marks":2157,"value":2158},[1260,1303],"External Activities",{"type":1250,"value":2160}," tab. You should see ",{"type":1250,"marks":2162,"value":2163},[1260,1303],"Session attended",{"type":1250,"value":2165},", ",{"type":1250,"marks":2167,"value":2168},[1260,1303],"Attendance duration",{"type":1250,"value":2170},",\n",{"type":1250,"marks":2172,"value":2173},[1260,1303],"Attendance rate",{"type":1250,"value":2165},{"type":1250,"marks":2176,"value":1586},[1260,1303],{"type":1250,"value":1721},{"type":1250,"marks":2179,"value":2180},[1260,1303],"Questions asked",{"type":1250,"value":1310},{"type":1247,"children":2183},[2184,2187,2190],{"type":1250,"marks":2185,"value":2186},[1256],"7",{"type":1250,"marks":2188,"value":2189},[1260]," Check your mapped fields.",{"type":1250,"value":2191}," Confirm the custom fields you mapped in Part 2, Step 5 have been\nfilled in. If they have, your connector is ready to use. 🎉",{"item":1230,"type":1335},{"type":1285,"level":1286,"children":2194},[2195],{"type":1250,"value":2196},"Troubleshooting",{"item":1233,"type":1335},{"item":1236,"type":1335},[2200,2201],{"id":1027,"title":464,"slug":465},{"id":1025,"title":461,"slug":462},[2203,2204,2205,2206,2207,2208,2209,2210,2211,2212,2213,2214,2215,2216,2217,2218,2219,2220,2221,2222,2223,2224,2225,2226,2227,2228,2229,2230,2231,2232,2233,2234,2235,2236,2237,2238,2239,2240,2241,2242,2243,2244,2245,2246,2247,2248,2249,2250,2251,2252,2253,2254,2255,2256,2257,2258,2259,2260,2261,2262,2263,2264,2265,2266,2267,2268,2269,2270,2271,2272,2215,2273,2274,2275,2276,2277,2278,2279,2280,2281,2282,2283,2284,2285,2286,2287,2288,2289,2290,2291,2292,2293,2294,2295,2296,2297,2298,2299,2300,2301,2302,2303,2304,2305,2306,2307,2308,2309,2310,2311,2312,2313,2314,2315,2316,2317,2318,2319,2320,2321,2322,2323,2324,2325,2326,2327,2328,2329,2330,2331,2332,2333,2334,2335,2336,2337,2338,2339,2340,2341,2342,2343,2344,2345,2346,2347,2348,2349,2350,2351,2352,2353,2354,2355,2332,2356,2357,2209,2358,2359,2360,2361,2362,2363,2364,2365,2366,2367,2368,2369,2370,2371,2372,2373,2258,2374,2375,2376,2377,2378,2379,2380,2355,2381,2382,2383,2384,2385,2386,2387,2388,2389,2390,2391,2392,2393,2394,2395,2396,2397,2398,2399,2400,2401,2402,2403,2404,2405,2406,2407,2408,2409,2410,2411,2412,2413,2414,2415,2416,2417,2418,2419,2420,2421,2422,2423,2424,2425,2426,2427,2428,2429,2430,2431,2432,2433,2434,2435,2436,2437,2438,2439,2440,2441,2442,2443,2444,2445,2446,2447,2448,2449,2450,2451,2452,2453,2237,2454,2455,2456,2457,2458,2459,2460,2461,2306,2462,2463,2464,2465,2466,2467,2468,2351,2469,2470,2471,2472,2448,2473,2474,2475,2476,2477,2478,2479,2480,2481,2482,2483,2484,2485,2486,2487,2476,2488,2489,2459,2490,2491,2492,2493,2494,2495,2496,2497,2498,2499,2500,2501,2502,2503,2504,2505,2506,2507,2508,2509,2510,2511,2512,2513,2514,2515,2516,2517,2518,2519,2520,2521,2522,2523,2524,2525,2526,2527,2528,2266,2529,2530,2531,2532,2533,2534,2535,2536,2537,2538,2539,2540,2541,2542,2543,2544,2545,2546,2547,2548,2549,2550,2551,2552,2553,2554,2543,2555,2556,2557,2558,2559,2560,2561,2562,2563,2564,2565,2566,2567,2568,2569,2570,2571,2572,2573,2574,2575,2576,2577,2578,2579,2580,2581,2582,2583,2580,2584,2585,2586,2587,2588,2589,2590,2288,2591,2592,2593,2594,2595,2596,2597,2598,2599,2600,2601,2602,2603,2604,2605,2606,2607,2608,2609,2610,2611,2612,2613,2614,2615,2616,2617,2618,2619,2620,2621,2622,2623,2624,2625,2626,2627,2628,2629,2630,2631,2632,2633,2634,2635,2636,2637,2638,2639,2640,2641,2642,2643,2644,2420,2645,2646,2647,2648,2649,2650,2259,2651,2652,2653,2654,2655,2656,2657,2658,2659,2660,2661,2662,2663,2664,2665,2666,2667,2668,2669,2670,2671,2672,2673,2674,2675,2676,2677,2678,2679,2680,2681,2682,2683,2684,2685,2686,2687,2688,2689,2690,2691,2692,2693,2694,2695,2696,2697,2698,2699,2700,2701,2702,2536,2703,2704,2705,2706,2707,2708,2709,2710,2711,2712,2713,2714,2715,2716,2717,2718,2719,2720,2721,2722,2723,2724,2725,2525,2726,2727,2728,2729,2730,2507,2731,2732,2419,2733,2734,2735,2736,2737,2738,2739,2740,2741,2742,2743,2744,2745,2746,2747,2748,2749,2750,2751,2752,2753,2754,2755,2756,2757,2758,2759,2760,2588,2501,2761,2762,2763,2764,2765,2766,2767,2329,2768,2769,2770,2771,2772,2773,2341,2774,2775,2776,2777,2778,2779,2780,2781,2782,2783,2784,2785,2786,2787,2513,2788,2789,2567,2270,2790,2791,2792,2793,2794,2795,2796,2797,2798,2592,2799,2800,2801,2802,2803,2804,2805,2806,2807,2808,2809,2810,2811,2812,2813,2814,2815,2816,2817,2818,2819,2820,2821,2822,2823,2824,2825,2793,2826,2827,2828,2829,2830,2831,2832,2833,2834,2714,2835,2836,2837,2838,2839,2840,2841,2842,2843,2844,2845,2846,2847,2848,2849,2850,2851,2852,2853,2854,2376,2855,2856,2857,2858,2859,2860,2861,2862,2863,2864,2865,2866,2867,2868,2869,2870,2871,2872,2873,2874,2875,2876,2877,2878,2879,2880,2881,2882,2883,2884,2885,2886,2887,2888,2889,2890,2891,2892,2790,2893,2894,2498,2895,2896,2897,2869,2898,2899,2900,2901,2848,2902,2903,2904,2905,2906,2907,2908,2909,2910,2911,2912,2913,2914,2915,2916,2917,2918,2354,2919,2920,2921,2922,2923,2924,2925,2926,2927,2928,2929,2930,2931,2710,2932,2933,2934,2935,2936,2937,2938,2939,2940,2941,2942,2943,2944,2945,2946,2947,2948,2949,2950,2951,2583,2952,2953,2954,2955,2956,2957,2958,2959,2960,2961,2407,2962,2511,2963,2517,2964,2965,2966,2967,2968,2969,2970,2971,2972,2973,2974,2975,2976,2977,2978,2979,2980,2981,2982,2983,2261,2984,2985,2986,2987,2742,2988,2989,2990,2991,2992,2993,2994,2995,2996,2997,2998,2999,3000,3001,3002,3003,3004,3005,3006,3007,3008,3009,3010,3011,3012,3013,3014,3015,3016,3017,3018,3019,3020,2262,3021,3022,3023,3024,3025,3026,3027,3028,3029,3030,3031,3032,3033,3034,2726,3035,3036,2316,3037,3038,3039,2809,3040,3041,2377,3042,3043,3044,3045,3046,3047,3048,2473,3049,3050,3051,3052,3053,3054,3055,3056,3057,3058,3059,2282,3060,3061,3062,3063,2410,3064,3065,3066,3067,3068,3069,3070,3071,3072,3073,3074,3075,3076,3077,3078,3079,3080,3081,3082,3083,2490,3084,3085,2674,3086,3087,3088,3089,3090,2378,3091,3092,3093,3094,3095,2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