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Find step-by-step guides, tutorials, and resources to ensure a smooth onboarding experience.",[],{"id":907,"alternativeVersions":908,"collection":912,"slug":910,"seoTitle":55,"seoDescription":55,"theme":913,"icon":916,"integration":919,"name":7,"description":920,"articles":921,"trackName":55,"trackingBreadcrumbTitle":55},"HNNFUOzKTB-EylPMlw3zbQ",[909,911],{"locale":899,"slug":910},"291-getting-started",{"locale":901,"slug":902},{"id":6},{"id":914,"color":915},"141540555","winter-green",{"id":917,"name":918},"149338134","help-circle",null,"Learn the basics of Livestorm. This is the perfect place to start.",[922,924,926,928,930,932,934,936],{"id":923,"title":447,"slug":448},"G5mp1pA2TOC-Fh2szo04hg",{"id":925,"title":474,"slug":475},"Wkob7i7jR1WMgbvEFW4ULA",{"id":927,"title":477,"slug":478},"LVdh85mpQeWt3gxBb2vdsg",{"id":929,"title":492,"slug":493},"Tljs6jJCQ_qO17Nhd2yWFQ",{"id":931,"title":501,"slug":502},"Wxt4f0hwRlqjSsTm1jR2VA",{"id":933,"title":543,"slug":544},"YpM8lI_1QVCyzPS_IKY3Ug",{"id":935,"title":645,"slug":646},"Y_KkfQAmQVOWu1N7AucPqw",{"id":937,"title":678,"slug":679},"BnUXMXWETtS1tywqRVpefA",[906],{"id":935,"slug":646,"alternativeVersions":940,"seoTitle":944,"seoDescription":945,"categories":946,"keywords":948,"title":645,"structuredText":949,"relatedArticles":1525,"embedding":1526,"trackName":55,"trackingBreadcrumbTitle":55},[941,942],{"locale":899,"slug":646},{"locale":901,"slug":943},"bonnes-pratiques-reussir-live","Essential Best Practices Before Going Live","Learn the best practices for hosting a live event. 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You will need to do it in your event room directly before it starts. You can save the polls as a draft and publish them later during the event.\u003C/p>\n",[],{"schema":1047,"document":1048},"dast",{"type":1049,"children":1050},"root",[1051,1057,1059,1065,1090,1118,1136,1137,1164,1165,1177,1178,1202,1203,1221,1222,1249,1253,1257,1267,1287,1303,1314,1318,1322,1338,1339,1350,1351,1360,1373,1389,1390,1405,1406,1421,1438,1439,1465,1466,1478,1479,1480,1484],{"type":1052,"children":1053},"paragraph",[1054],{"type":1055,"value":1056},"span","In this article, we will cover the best practices to keep in mind before going live with your event as a host. We will explain the technical requirements needed, help you with your setup, and show you how to run a test event to check if everything is working correctly.",{"item":953,"type":1058},"block",{"type":1060,"level":1061,"children":1062},"heading",2,[1063],{"type":1055,"value":1064},"Technical Requirements",{"type":1052,"children":1066},[1067,1069,1073,1075,1088],{"type":1055,"value":1068},"Here is a list of our ",{"type":1055,"marks":1070,"value":1072},[1071],"strong","best recommendations",{"type":1055,"value":1074}," for ",{"url":1076,"meta":1077,"type":1084,"children":1085},"https://support.livestorm.co/article/19-technical-requirements-livestorm",[1078,1081],{"id":1079,"value":1080},"rel","noopener",{"id":1082,"value":1083},"target","_blank","link",[1086],{"type":1055,"value":1087},"technical requirements",{"type":1055,"value":1089}," to ensure that your event runs smoothly as a host:",{"type":1052,"children":1091},[1092,1096,1098,1101,1103,1106,1108,1111,1113,1116],{"type":1055,"marks":1093,"value":1095},[1094],"code","1",{"type":1055,"value":1097}," You can use a ",{"type":1055,"marks":1099,"value":1100},[1071],"computer",{"type":1055,"value":1102},", ",{"type":1055,"marks":1104,"value":1105},[1071],"mobile",{"type":1055,"value":1107}," or ",{"type":1055,"marks":1109,"value":1110},[1071],"tablet",{"type":1055,"value":1112}," device, but to benefit from all of our features ",{"type":1055,"marks":1114,"value":1115},[1071],"we suggest you use a computer",{"type":1055,"value":1117},".",{"type":1052,"children":1119},[1120,1123,1125,1134],{"type":1055,"marks":1121,"value":1122},[1094],"2",{"type":1055,"value":1124}," We strongly recommend using ",{"url":1126,"meta":1127,"type":1084,"children":1130},"https://www.google.com/chrome/",[1128,1129],{"id":1079,"value":1080},{"id":1082,"value":1083},[1131],{"type":1055,"marks":1132,"value":1133},[1071],"Chrome",{"type":1055,"value":1135},", although it is possible to use all major browsers.",{"item":956,"type":1058},{"type":1052,"children":1138},[1139,1142,1144,1147,1149,1152,1154,1162],{"type":1055,"marks":1140,"value":1141},[1094],"3",{"type":1055,"value":1143}," Also, a ",{"type":1055,"marks":1145,"value":1146},[1071],"minimum of 350kbs up and down",{"type":1055,"value":1148}," is necessary to join the room. We personally recommend ",{"type":1055,"marks":1150,"value":1151},[1071],"5Mbps for optimal results",{"type":1055,"value":1153},". You can run a ",{"url":1155,"meta":1156,"type":1084,"children":1159},"https://www.speedtest.net/",[1157,1158],{"id":1079,"value":1080},{"id":1082,"value":1083},[1160],{"type":1055,"value":1161},"speed test",{"type":1055,"value":1163}," to check your bandwidth.",{"item":964,"type":1058},{"type":1052,"children":1166},[1167,1170,1172,1175],{"type":1055,"marks":1168,"value":1169},[1094],"4",{"type":1055,"value":1171}," ",{"type":1055,"marks":1173,"value":1174},[1071],"Clearing your cookies",{"type":1055,"value":1176}," is always a good idea too. To do so, right-click and select Inspect on your Livestorm dashboard. Under the Application section, you will be able to click on the Clear site data button.",{"item":971,"type":1058},{"type":1052,"children":1179},[1180,1183,1185,1188,1190,1193,1195,1200],{"type":1055,"marks":1181,"value":1182},[1094],"5",{"type":1055,"value":1184}," Before going live, make sure to ",{"type":1055,"marks":1186,"value":1187},[1071],"turn off all desktop notifications",{"type":1055,"value":1189}," not to be disturbed. You can do that in your ",{"type":1055,"marks":1191,"value":1192},[1071],"desktop settings",{"type":1055,"value":1194}," on your Mac or PC. On Mac, you can also use an app such as ",{"url":1196,"type":1084,"children":1197},"https://muzzleapp.com/",[1198],{"type":1055,"value":1199},"Muzzle",{"type":1055,"value":1201}," that will switch on as soon as you start screen sharing and that will snooze all your desktop notifications for you.",{"item":977,"type":1058},{"type":1052,"children":1204},[1205,1208,1210,1213,1215,1219],{"type":1055,"marks":1206,"value":1207},[1094],"6",{"type":1055,"value":1209}," Make sure you have ",{"type":1055,"marks":1211,"value":1212},[1071],"given permission to your camera and microphone",{"type":1055,"value":1214}," when using Livestorm by clicking on the ",{"type":1055,"marks":1216,"value":1218},[1217],"emphasis","lock",{"type":1055,"value":1220}," next to the URL bar.",{"item":984,"type":1058},{"type":1052,"children":1223},[1224,1227,1229,1232,1234,1237,1239,1247],{"type":1055,"marks":1225,"value":1226},[1094],"7",{"type":1055,"value":1228}," You might have to set up a ",{"type":1055,"marks":1230,"value":1231},[1071],"network configuration",{"type":1055,"value":1233},". It's sometimes the case for large companies using a firewall secured network. We invite you to read the ",{"type":1055,"marks":1235,"value":1236},[1071],"\"Firewall Settings\"",{"type":1055,"value":1238}," section in our ",{"url":1240,"meta":1241,"type":1084,"children":1244},"https://support.livestorm.co/article/19-technical-requirements-livestorm#firewall",[1242,1243],{"id":1079,"value":1080},{"id":1082,"value":1083},[1245],{"type":1055,"value":1246},"\"Technical Requirements to Use Livestorm\"",{"type":1055,"value":1248}," article to have all the information.",{"type":1060,"level":1061,"children":1250},[1251],{"type":1055,"value":1252},"Your Setup",{"type":1052,"children":1254},[1255],{"type":1055,"value":1256},"To host your event in optimal conditions, it is also essential to have a good setup. We suggest you follow these setup recommendations that will help improve your event experience.",{"type":1052,"children":1258},[1259,1261,1262,1265],{"type":1055,"marks":1260,"value":1095},[1094],{"type":1055,"value":1124},{"type":1055,"marks":1263,"value":1264},[1071],"wired earphones or headphones",{"type":1055,"value":1266},". Bluetooth headsets aren't reliable enough, as they can sometimes get disconnected. If you are several people in the same room attending the event, everyone should be using earphones or headphones as well to prevent any sound disruption.",{"type":1052,"children":1268},[1269,1271,1273,1276,1278,1281,1283,1286],{"type":1055,"marks":1270,"value":1122},[1094],{"type":1055,"value":1272}," Having ",{"type":1055,"marks":1274,"value":1275},[1071],"clear lighting",{"type":1055,"value":1277}," and a ",{"type":1055,"marks":1279,"value":1280},[1071],"clear background",{"type":1055,"value":1282}," will definitely improve your audience's experience as well as using ",{"type":1055,"marks":1284,"value":1285},[1071],"good quality equipment",{"type":1055,"value":1117},{"type":1052,"children":1288},[1289,1291,1293,1296,1298,1301],{"type":1055,"marks":1290,"value":1141},[1094],{"type":1055,"value":1292}," Having a ",{"type":1055,"marks":1294,"value":1295},[1071],"second screen",{"type":1055,"value":1297}," is the ",{"type":1055,"marks":1299,"value":1300},[1071],"best setup for hosting an event",{"type":1055,"value":1302},", especially if you need to share your entire screen. You can have the event room on one screen and something else on the other one like your presentation, some notes, etc...",{"type":1052,"children":1304},[1305,1307,1309,1312],{"type":1055,"marks":1306,"value":1169},[1094],{"type":1055,"value":1308}," You should ",{"type":1055,"marks":1310,"value":1311},[1071],"close any apps",{"type":1055,"value":1313}," that you aren't using that may use up your CPU and bandwidth.",{"type":1060,"level":1061,"children":1315},[1316],{"type":1055,"value":1317},"Run a Test Event",{"type":1052,"children":1319},[1320],{"type":1055,"value":1321},"Now that everything is technically configured and that you are well installed, we strongly recommend that you run a test event to ensure that everything is working properly. Also, to familiarize yourself with the product to avoid any stress during the live event.",{"type":1052,"children":1323},[1324,1326,1328,1331,1333,1336],{"type":1055,"marks":1325,"value":1095},[1094],{"type":1055,"value":1327}," You can ",{"type":1055,"marks":1329,"value":1330},[1071],"add contributors",{"type":1055,"value":1332}," to your event to run tests with. They will be able to ",{"type":1055,"marks":1334,"value":1335},[1071],"enter the room before the start of the event",{"type":1055,"value":1337},". You can then make all the necessary tests together so they understand all of their options and abilities as contributors.",{"item":991,"type":1058},{"type":1052,"children":1340},[1341,1343,1345,1348],{"type":1055,"marks":1342,"value":1122},[1094],{"type":1055,"value":1344}," A good practice is also to ",{"type":1055,"marks":1346,"value":1347},[1071],"duplicate your event",{"type":1055,"value":1349}," as it allows you to keep your previous event settings. You can then run all the tests you want from there.",{"item":998,"type":1058},{"type":1052,"children":1352},[1353,1355,1357],{"type":1055,"marks":1354,"value":1141},[1094],{"type":1055,"value":1356}," Don't forget ",{"type":1055,"marks":1358,"value":1359},[1071],"you can only be in one event room at a time!",{"type":1052,"children":1361},[1362,1364,1366,1368,1371],{"type":1055,"marks":1363,"value":1169},[1071,1094],{"type":1055,"marks":1365,"value":1171},[1071],{"type":1055,"value":1367},"Enter the room and click on the Participate button. Choose your ",{"type":1055,"marks":1369,"value":1370},[1071],"audio and video devices",{"type":1055,"value":1372},". You can change them at any time during the event if necessary by clicking on the Audio/video settings button.",{"type":1052,"children":1374},[1375,1377,1379,1382,1384,1387],{"type":1055,"marks":1376,"value":1182},[1094],{"type":1055,"value":1378}," Verify that ",{"type":1055,"marks":1380,"value":1381},[1071],"you can see yourself",{"type":1055,"value":1383}," on the window and ",{"type":1055,"marks":1385,"value":1386},[1071],"speak out loud to see if the green line is moving",{"type":1055,"value":1388}," as long as you speak.",{"item":1005,"type":1058},{"type":1052,"children":1391},[1392,1394,1396,1399,1401,1404],{"type":1055,"marks":1393,"value":1207},[1094],{"type":1055,"value":1395}," You can choose if you want your ",{"type":1055,"marks":1397,"value":1398},[1071],"camera enabled/disabled",{"type":1055,"value":1400}," and if you want your ",{"type":1055,"marks":1402,"value":1403},[1071],"microphone muted/unmuted",{"type":1055,"value":1117},{"item":1012,"type":1058},{"type":1052,"children":1407},[1408,1410,1412,1420],{"type":1055,"marks":1409,"value":1226},[1094],{"type":1055,"value":1411}," You can also select a ",{"url":1413,"meta":1414,"type":1084,"children":1417},"https://support.livestorm.co/article/208-virtual-background",[1415,1416],{"id":1079,"value":1080},{"id":1082,"value":1083},[1418],{"type":1055,"value":1419},"virtual background",{"type":1055,"value":1117},{"type":1052,"children":1422},[1423,1426,1428,1436],{"type":1055,"marks":1424,"value":1425},[1094],"8",{"type":1055,"value":1427}," Running a quick ",{"url":1429,"meta":1430,"type":1084,"children":1433},"https://app.livestorm.co/connectivity-test",[1431,1432],{"id":1079,"value":1080},{"id":1082,"value":1083},[1434],{"type":1055,"value":1435},"connectivity ",{"type":1055,"value":1437},"test allows you to make sure that everything is working properly.",{"item":1020,"type":1058},{"type":1052,"children":1440},[1441,1444,1446,1449,1451,1454,1456,1459,1461,1464],{"type":1055,"marks":1442,"value":1443},[1094],"9",{"type":1055,"value":1445}," After verifying that your audio and video settings are working correctly, let's test the ",{"type":1055,"marks":1447,"value":1448},[1071],"screen sharing",{"type":1055,"value":1450},". You can either share your ",{"type":1055,"marks":1452,"value":1453},[1071],"entire screen",{"type":1055,"value":1455},", a ",{"type":1055,"marks":1457,"value":1458},[1071],"window",{"type":1055,"value":1460},", or a ",{"type":1055,"marks":1462,"value":1463},[1071],"tab",{"type":1055,"value":1117},{"item":1027,"type":1058},{"type":1052,"children":1467},[1468,1471,1473,1476],{"type":1055,"marks":1469,"value":1470},[1094],"10",{"type":1055,"value":1472}," We strongly recommend ",{"type":1055,"marks":1474,"value":1475},[1071],"uploading your PDF presentations or your MP4 videos in advance",{"type":1055,"value":1477},", as it might take a while depending on the size of the file. They will then be directly available to be shared during your event, as your bank of media is available for every event.",{"item":1034,"type":1058},{"item":1042,"type":1058},{"type":1052,"children":1481},[1482],{"type":1055,"value":1483},"If you're encountering any issues during your test event, try the following procedure:",{"type":1485,"style":1486,"children":1487},"list","bulleted",[1488,1498,1507,1516],{"type":1489,"children":1490},"listItem",[1491],{"type":1052,"children":1492},[1493,1496],{"type":1055,"marks":1494,"value":1495},[1071],"Use a different browser",{"type":1055,"value":1497},": as a host, we suggest you use the latest version of Chrome.",{"type":1489,"children":1499},[1500],{"type":1052,"children":1501},[1502,1505],{"type":1055,"marks":1503,"value":1504},[1071],"Try using the incognito mode",{"type":1055,"value":1506},": if it worked, you have a cookie problem or a conflict with an extension. Clean the cookies, remove blocking extensions, log out from Livestorm and log back in.",{"type":1489,"children":1508},[1509],{"type":1052,"children":1510},[1511,1514],{"type":1055,"marks":1512,"value":1513},[1071],"Try switching networks",{"type":1055,"value":1515},": if it worked, you probably have a network issue with a specific network.",{"type":1489,"children":1517},[1518],{"type":1052,"children":1519},[1520,1523],{"type":1055,"marks":1521,"value":1522},[1071],"Try using a 4G/LTE network: ",{"type":1055,"value":1524},"If it worked, you most likely have a global network issue, please refer to the bandwidth section of this 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