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Look here for some quick assistance.",[602,604,606,608,610,612,614,616,618,620,622,624],{"id":603,"title":106,"slug":107},"ahNk8g5CTniO0RFSiUMKdw",{"id":605,"title":139,"slug":140},"GlJFOErfSrSnn15CbMVBOQ",{"id":607,"title":157,"slug":158},"DD94uk8BR2mc7cjYPhexAA",{"id":609,"title":196,"slug":197},"dsJLDTfCQ4CcqtK85K-KeA",{"id":611,"title":211,"slug":212},"elDVqBUTQW2i7XWsaWlAiA",{"id":613,"title":376,"slug":377},"crUQJl3dRBKNVPVJMrs-bw",{"id":615,"title":427,"slug":428},"YYN7Lw7HTtGJ4xg5r6cltw",{"id":617,"title":433,"slug":434},"WakWirKbRw-nN9AKzuxn6g",{"id":619,"title":469,"slug":470},"JKxC4AisTX6JLlP7x4qPew",{"id":621,"title":487,"slug":488},"XTzzBkR2TZe_bebJZdAPkg",{"id":623,"title":511,"slug":512},"PuYLI78-Rei_Ryl-HEqieg",{"id":625,"title":544,"slug":545},"eeOMaWskSW2fKkSRh5Djtg",[584],{"id":625,"slug":545,"alternativeVersions":628,"seoTitle":632,"seoDescription":633,"categories":634,"keywords":636,"title":544,"structuredText":637,"relatedArticles":846,"embedding":851,"trackName":583,"trackingBreadcrumbTitle":583},[629,630],{"locale":576,"slug":545},{"locale":578,"slug":631},"problemes-partage-ecran","Fix Common Screen Sharing Issues: A How-To Guide","Struggling with screen sharing? This guide covers common issues, browser settings, and troubleshooting tips for a seamless experience.",[635],{"id":585},"screen sharing problems, conferencing issues",{"blocks":638,"links":690,"value":691},[639,642,650,657,662,669,676,683],{"__typename":640,"id":641},"SupportTableOfContentRecord","fcS_KarzQu2RvG8nL6M7yw",{"__typename":643,"id":644,"image":645,"maxWidth":598},"SupportImageRecord","Nytkh6eySAChoLIpPhOflQ",{"alt":646,"height":647,"url":648,"width":649},"Click Safari > Settings for this website",348,"https://livestorm.imgix.net/1127/1729147512-file-jrvozqbtre.png",636,{"__typename":643,"id":651,"image":652,"maxWidth":598},"JKFDlddGQNmaU5YYj0TG9g",{"alt":653,"height":654,"url":655,"width":656},"Check that the Screen Sharing field is not set on Deny. Set it on Ask or Allow",632,"https://livestorm.imgix.net/1127/1729148314-file-zfucaqqcjw.png",960,{"__typename":658,"id":659,"ofType":660,"content":661},"SupportCalloutRecord","WefspRnzRtys0XmtxAkPVg","warning","\u003Cp>Please note that it's not possible to \u003Cstrong>share a window or a tab\u003C/strong> with Safari.\u003C/p>\n",{"__typename":643,"id":663,"image":664,"maxWidth":598},"VE_iwBuPTSGC5hWXfs49cQ",{"alt":665,"height":666,"url":667,"width":668},"Click on the Permission s icon next to your URL bar",676,"https://livestorm.imgix.net/1127/1729147614-file-oha5njlwqy.png",974,{"__typename":643,"id":670,"image":671,"maxWidth":598},"YeOJFnjvQjCO30Q8d9u_Jw",{"alt":672,"height":673,"url":674,"width":675},"If you are using macOS, there is a new privacy option to enable in order to use screen sharing",551,"https://livestorm.imgix.net/1127/1729148019-file-hbelbdeqvz.png",902,{"__typename":643,"id":677,"image":678,"maxWidth":598},"Toj_vVxMRSS9BaPLVwDL1w",{"alt":679,"height":680,"url":681,"width":682},"If you deny access, you won't be able to use the screen sharing as you will get this error message",486,"https://livestorm.imgix.net/1127/1729147614-file-qkqaxaxnmf.png",1168,{"__typename":643,"id":684,"image":685,"maxWidth":598},"fMmI-SFXT9u4c-n4PAj1-g",{"alt":686,"height":687,"url":688,"width":689},"All you have to do is go to System Preferences > Security & Privacy and click on Privacy",1154,"https://livestorm.imgix.net/1127/1729147274-file-3lsvptpv8y.png",1348,[],{"schema":692,"document":693},"dast",{"type":694,"children":695},"root",[696,702,706,723,727,729,735,739,743,744,759,760,764,765,769,773,787,788,792,796,800,801,805,806,815,824,825,828],{"type":697,"children":698},"paragraph",[699],{"type":700,"value":701},"span","In this article, we will take a look at some of the common issues you may have while screen sharing. ",{"type":697,"children":703},[704],{"type":700,"value":705},"Screen share access depends on two main points:",{"type":707,"style":708,"children":709},"list","bulleted",[710,717],{"type":711,"children":712},"listItem",[713],{"type":697,"children":714},[715],{"type":700,"value":716},"Your browser preferences",{"type":711,"children":718},[719],{"type":697,"children":720},[721],{"type":700,"value":722},"Your operating system preferences",{"type":697,"children":724},[725],{"type":700,"value":726},"In order to prevent any errors, please make sure to give access in each scenario. We have grouped some of the common access issues below:",{"item":641,"type":728},"block",{"type":730,"level":731,"children":732},"heading",2,[733],{"type":700,"value":734},"Using Safari",{"type":697,"children":736},[737],{"type":700,"value":738},"If screen sharing is blocked in Safari, please follow the steps below to enable it: ",{"type":697,"children":740},[741],{"type":700,"value":742},"1. Click Safari > Settings for this website:",{"item":644,"type":728},{"type":697,"children":745},[746,748,752,754,757],{"type":700,"value":747},"2. Check that the Screen Sharing field is not set on Deny. Set it on ",{"type":700,"marks":749,"value":751},[750],"strong","Ask",{"type":700,"value":753}," or ",{"type":700,"marks":755,"value":756},[750],"Allow",{"type":700,"value":758},":",{"item":651,"type":728},{"type":697,"children":761},[762],{"type":700,"value":763},"3. Refresh your browser. The next time you try to screen share, Safari will display a window to asking you to allow screen sharing.",{"item":659,"type":728},{"type":730,"level":731,"children":766},[767],{"type":700,"value":768},"Using Firefox",{"type":697,"children":770},[771],{"type":700,"value":772},"If screen sharing is blocked in Firefox, please follow the steps below to enable it: ",{"type":697,"children":774},[775,777,780,782,785],{"type":700,"value":776},"1. Click on the ",{"type":700,"marks":778,"value":779},[750],"Permission",{"type":700,"value":781}," ",{"type":700,"marks":783,"value":784},[750],"s",{"type":700,"value":786}," icon next to your URL bar. Make sure that the permissions for Screen sharing are not blocked.",{"item":663,"type":728},{"type":697,"children":789},[790],{"type":700,"value":791},"2. Once you allow permissions, please refresh your browser. You should be able to share your screen afterwards.",{"type":730,"level":731,"children":793},[794],{"type":700,"value":795},"Using Newer Versions of MacOS",{"type":697,"children":797},[798],{"type":700,"value":799},"If you are using macOS, there is a new privacy option to enable in order to use screen sharing. This requirement is prompted the first time when you want to share your screen : ",{"item":670,"type":728},{"type":697,"children":802},[803],{"type":700,"value":804},"If you deny access, you won't be able to use the screen sharing as you will get this error message:",{"item":677,"type":728},{"type":697,"children":807},[808,810,813],{"type":700,"value":809},"But don't worry! You can always visit your ",{"type":700,"marks":811,"value":812},[750],"System Preferences",{"type":700,"value":814}," to give access.",{"type":697,"children":816},[817,819,822],{"type":700,"value":818},"All you have to do is go to System Preferences > Security & Privacy and click on ",{"type":700,"marks":820,"value":821},[750],"Privacy",{"type":700,"value":823},". Under \"Screen Recording\", please give access to your browser so you can start using screen sharing:",{"item":684,"type":728},{"type":730,"level":731,"children":826},[827],{"type":700,"value":599},{"type":707,"style":708,"children":829},[830],{"type":711,"children":831},[832],{"type":697,"children":833},[834,836,839,841,844],{"type":700,"value":835},"If you are consistently presented with an ",{"type":700,"marks":837,"value":838},[750],"error message",{"type":700,"value":840}," when trying to share your screen saying that the audio or video devices are unavailable, you would need to ",{"type":700,"marks":842,"value":843},[750],"disable and re-enable the permissions",{"type":700,"value":845}," in the system preferences of your 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