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You might have to fill in some mandatory and some optional fields.",804,"https://livestorm.imgix.net/1127/1729147152-frame-3.png",1590,450,{"__typename":623,"id":647,"image":648,"maxWidth":645},"dtvliMyhRDmikHm_K08w2A",{"alt":649,"height":650,"url":651,"width":652},"Registered screen",544,"https://livestorm.imgix.net/1127/1729147453-file-dmi9yfeb8f.png",1410,{"__typename":623,"id":654,"image":655,"maxWidth":645},"L_Ua4n7LSyeLCFT37phUiw",{"alt":656,"height":657,"url":658,"width":659},"Confirmation email",1162,"https://livestorm.imgix.net/1127/1729147389-file-avrvadrlvr.png",1310,{"__typename":661,"id":662,"ofType":663,"content":664},"SupportCalloutRecord","Qd21YFX_RBil5SKYQu4B4g","success","\u003Cp>Just click on the Access event button you've received in your email inbox when you've registered.\u003C/p>\n",{"__typename":623,"id":666,"image":667,"maxWidth":645},"B3TZzFj4QcCnZwZAglCHoA",{"alt":656,"height":657,"url":658,"width":659},{"__typename":623,"id":669,"image":670,"maxWidth":598},"SnuV1IgXQi2US6e_IYqfDQ",{"alt":671,"height":672,"url":673,"width":674},"Waiting page",825,"https://livestorm.imgix.net/1127/1729147973-file-fl1cwe8xoh.png",1504,{"__typename":623,"id":676,"image":677,"maxWidth":630},"aoG8jrPFTnWnzDPFIcHKJA",{"alt":678,"height":635,"url":679,"width":637},"To resend your access link, use the event's registration page","https://livestorm.imgix.net/1127/1729147512-file-jhmcnyaxee.png",{"__typename":623,"id":681,"image":682,"maxWidth":630},"Y7ETzoEHSxGrzWIVpIDwiQ",{"alt":683,"height":635,"url":684,"width":637},"Resend my access link","https://livestorm.imgix.net/1127/1729148019-file-iom61obgnr.png",{"__typename":623,"id":686,"image":687,"maxWidth":692},"YG4R7T7DRDmhOXJITDBBRg",{"alt":688,"height":689,"url":690,"width":691},"Add an email address",624,"https://livestorm.imgix.net/1127/1729147482-file-hkj2kf3b5s.png",908,400,{"__typename":661,"id":694,"ofType":695,"content":696},"PhdsPrrcQDSDAMWrwNo1hQ","warning","\u003Cp>If you still don't receive the email, it may be blocked by your domain's firewall or spam filter. In this case please contact the event hosts so they can resend the link to you!\u003C/p>\n",{"__typename":661,"id":698,"ofType":663,"content":699},"SuT83c-lQ1mJulsGyR7N4Q","\u003Cp>You can also check out our \u003Ca href=\"https://support.livestorm.co/article/122-attendee-user-guide#checklist\">troubleshooting checklist\u003C/a>. ✅\u003C/p>\n",{"__typename":623,"id":701,"image":702,"maxWidth":598},"R12RyolJSVygZEFGZG6_hw",{"alt":703,"height":672,"url":704,"width":674},"Help button","https://livestorm.imgix.net/1127/1729147717-file-vtyzegq9in.png",[],{"schema":707,"document":708},"dast",{"type":709,"children":710},"root",[711,726,730,732,738,758,771,772,790,791,798,799,806,807,819,820,824,829,830,846,847,907,908,921,922,926,954,958,964,970,971,977,978,984,985,989,998,1004,1010,1011,1015,1019,1100,1104,1205],{"type":712,"children":713},"paragraph",[714,717,721,723],{"type":715,"value":716},"span","Livestorm is a browser-based all-in-one video communication platform. This means you can access the event from ",{"type":715,"marks":718,"value":720},[719],"strong","any browser",{"type":715,"value":722}," on a ",{"type":715,"marks":724,"value":725},[719],"computer, mobile, or tablet device.",{"type":712,"children":727},[728],{"type":715,"value":729},"Here is a guide on how to attend an event and troubleshoot should you have any issues with viewing or hearing the event.",{"item":621,"type":731},"block",{"type":733,"level":734,"children":735},"heading",2,[736],{"type":715,"value":737},"Registering for an Event",{"type":712,"children":739},[740,742,745,747,750,752,756],{"type":715,"value":741},"It's very easy to register for an Event. You can either ",{"type":715,"marks":743,"value":744},[719],"register with your email address ",{"type":715,"value":746},"or with ",{"type":715,"marks":748,"value":749},[719],"Google Connect",{"type":715,"value":751}," ",{"type":715,"marks":753,"value":755},[754],"emphasis","(if enabled and if you have a Google account)",{"type":715,"value":757},".",{"type":712,"children":759},[760,764,766,769],{"type":715,"marks":761,"value":763},[762],"code","1",{"type":715,"value":765}," The event might have ",{"type":715,"marks":767,"value":768},[719],"several sessions",{"type":715,"value":770},". In this case, choose the session you want to register for.",{"item":624,"type":731},{"type":712,"children":773},[774,777,779,782,784,786,787,789],{"type":715,"marks":775,"value":776},[762],"2",{"type":715,"value":778}," Register with your ",{"type":715,"marks":780,"value":781},[719],"email address",{"type":715,"value":783}," or with ",{"type":715,"marks":785,"value":749},[719],{"type":715,"value":751},{"type":715,"marks":788,"value":755},[754],{"type":715,"value":757},{"item":632,"type":731},{"type":712,"children":792},[793,796],{"type":715,"marks":794,"value":795},[762],"3",{"type":715,"value":797}," Complete the registration form. You might have to fill in some mandatory and some optional fields.",{"item":639,"type":731},{"type":712,"children":800},[801,804],{"type":715,"marks":802,"value":803},[762],"4",{"type":715,"value":805}," You are now registered! 🎉",{"item":647,"type":731},{"type":712,"children":808},[809,812,814,817],{"type":715,"marks":810,"value":811},[762],"5",{"type":715,"value":813}," You will receive your ",{"type":715,"marks":815,"value":816},[719],"access link",{"type":715,"value":818}," in your email inbox to access the event room on D-day.",{"item":654,"type":731},{"type":733,"level":734,"children":821},[822],{"type":715,"value":823},"Joining an Event",{"type":733,"level":825,"children":826},3,[827],{"type":715,"value":828},"Accessing an Event You've Registered For",{"item":662,"type":731},{"type":831,"style":832,"children":833},"list","bulleted",[834],{"type":835,"children":836},"listItem",[837],{"type":712,"children":838},[839,841,844],{"type":715,"value":840},"You should have received ",{"type":715,"marks":842,"value":843},[719],"one confirmation email",{"type":715,"value":845}," as soon as you registered for the event. ",{"item":666,"type":731},{"type":831,"style":832,"children":848},[849,876],{"type":835,"children":850},[851],{"type":712,"children":852},[853,855,858,860,864,866,869,871,874],{"type":715,"value":854},"You might receive ",{"type":715,"marks":856,"value":857},[719],"two notification emails",{"type":715,"value":859},": ",{"type":715,"marks":861,"value":863},[862],"underline","one hour",{"type":715,"value":865}," and ",{"type":715,"marks":867,"value":868},[862],"5 minutes before",{"type":715,"value":870}," the start of the event (",{"type":715,"marks":872,"value":873},[754],"as long as the event host activated these",{"type":715,"value":875},"). ",{"type":835,"children":877},[878,887],{"type":712,"children":879},[880,882,885],{"type":715,"value":881},"All three of these emails include your",{"type":715,"marks":883,"value":884},[719]," access link",{"type":715,"value":886}," to enter the event room. ",{"type":831,"style":832,"children":888},[889,895,901],{"type":835,"children":890},[891],{"type":712,"children":892},[893],{"type":715,"value":894},"Your access link is your direct, unique link to access the event that you've registered for. ",{"type":835,"children":896},[897],{"type":712,"children":898},[899],{"type":715,"value":900},"If the event has started: when you click on your access link, you'll be directed straight into the event room. ",{"type":835,"children":902},[903],{"type":712,"children":904},[905],{"type":715,"value":906},"If the event hasn't started yet: you'll be directed to a waiting page with a countdown until the event starts.  ",{"item":669,"type":731},{"type":831,"style":832,"children":909},[910],{"type":835,"children":911},[912],{"type":712,"children":913},[914,916,919],{"type":715,"value":915},"You can also ",{"type":715,"marks":917,"value":918},[719],"resend your access link",{"type":715,"value":920}," from the event's registration page in case you don't receive the emails. ",{"item":676,"type":731},{"type":733,"level":825,"children":923},[924],{"type":715,"value":925},"You Didn't Receive Your Confirmation Email ",{"type":831,"style":832,"children":927},[928,934,948],{"type":835,"children":929},[930],{"type":712,"children":931},[932],{"type":715,"value":933},"Please contact the hosts of your event and ask them to resend your access link. ",{"type":835,"children":935},[936],{"type":712,"children":937},[938,940,946],{"type":715,"value":939},"Or contact us at ",{"url":941,"type":942,"children":943},"mailto:mailto:help@livestorm.co","link",[944],{"type":715,"value":945},"help@livestorm.co",{"type":715,"value":947}," and we can help you find it.",{"type":835,"children":949},[950],{"type":712,"children":951},[952],{"type":715,"value":953},"Did you unsubscribe from Livestorm emails? Just click on Manage my email preferences from the footer of a previous email to opt back in. ",{"type":733,"level":825,"children":955},[956],{"type":715,"value":957},"Resending Your Access Link to Yourself ",{"type":712,"children":959},[960,962],{"type":715,"marks":961,"value":763},[762],{"type":715,"value":963}," Visit the event's registration page.",{"type":712,"children":965},[966,968],{"type":715,"marks":967,"value":776},[762],{"type":715,"value":969}," Click on Resend my access link.",{"item":681,"type":731},{"type":712,"children":972},[973,975],{"type":715,"marks":974,"value":795},[762],{"type":715,"value":976}," Type in the email address you registered with and click on Resend me my access link.",{"item":686,"type":731},{"type":712,"children":979},[980,982],{"type":715,"marks":981,"value":803},[762],{"type":715,"value":983}," Check your email to retrieve your access link.",{"item":694,"type":731},{"type":733,"level":825,"children":986},[987],{"type":715,"value":988},"The Event Room Is Not Loading",{"type":712,"children":990},[991,993,996],{"type":715,"value":992},"If you've clicked on your access link but see an ",{"type":715,"marks":994,"value":995},[719],"infinitely loading circle",{"type":715,"value":997},", this means that you are on a protected network or firewall. To fix this problem, you will need to:",{"type":712,"children":999},[1000,1002],{"type":715,"marks":1001,"value":763},[762],{"type":715,"value":1003}," Turn off the firewall or use a different network, or",{"type":712,"children":1005},[1006,1008],{"type":715,"marks":1007,"value":776},[762],{"type":715,"value":1009}," Use your mobile's 4G network or connect via mobile.",{"item":698,"type":731},{"type":733,"level":734,"children":1012},[1013],{"type":715,"value":1014},"Problem With Audio or Video",{"type":733,"level":825,"children":1016},[1017],{"type":715,"value":1018},"Tips for Accessing an Event",{"type":831,"style":832,"children":1020},[1021,1050,1065,1071],{"type":835,"children":1022},[1023],{"type":712,"children":1024},[1025,1027,1039,1041,1049],{"type":715,"value":1026},"If possible, use a ",{"url":1028,"meta":1029,"type":942,"children":1036},"http://iswebrtcreadyyet.com/",[1030,1033],{"id":1031,"value":1032},"rel","noopener",{"id":1034,"value":1035},"target","_blank",[1037],{"type":715,"value":1038},"modern browser",{"type":715,"value":1040},", otherwise, you will fall back to ",{"url":1042,"meta":1043,"type":942,"children":1046},"https://support.livestorm.co/article/39-issue-audio-video-troubleshooting#compatibility",[1044,1045],{"id":1031,"value":1032},{"id":1034,"value":1035},[1047],{"type":715,"value":1048},"compatibility mode",{"type":715,"value":757},{"type":835,"children":1051},[1052],{"type":712,"children":1053},[1054,1056,1064],{"type":715,"value":1055},"Have a ",{"url":1057,"meta":1058,"type":942,"children":1061},"https://beta.speedtest.net/",[1059,1060],{"id":1031,"value":1032},{"id":1034,"value":1035},[1062],{"type":715,"value":1063},"minimum bandwidth of 5MBs download",{"type":715,"value":757},{"type":835,"children":1066},[1067],{"type":712,"children":1068},[1069],{"type":715,"value":1070},"Have a proper screen size to have a legible video (above 1280 pixels wide). Livestorm is responsive on mobile devices but the experience is always better on a regular screen.",{"type":835,"children":1072},[1073],{"type":712,"children":1074},[1075,1077,1083,1085,1093,1095,1098],{"type":715,"value":1076},"If possible, do not watch an event on a protected network. If your network is protected by a restrictive firewall, you will fall back to ",{"url":1042,"meta":1078,"type":942,"children":1081},[1079,1080],{"id":1031,"value":1032},{"id":1034,"value":1035},[1082],{"type":715,"value":1048},{"type":715,"value":1084},". ",{"url":1086,"meta":1087,"type":942,"children":1090},"https://app.livestorm.co/connectivity-test",[1088,1089],{"id":1031,"value":1032},{"id":1034,"value":1035},[1091],{"type":715,"value":1092},"Use this platform to test your network",{"type":715,"value":1094},". If \"Media Server\" is in red then you are in a secure network behind a firewall. You can also send us the results (",{"url":941,"type":942,"children":1096},[1097],{"type":715,"value":945},{"type":715,"value":1099},"). To fix this problem: change network, turn off the firewall, or share your 4G network.",{"type":733,"level":825,"children":1101},[1102],{"type":715,"value":1103},"Troubleshooting Checklist",{"type":831,"style":832,"children":1105},[1106,1112,1118,1124,1154,1193,1199],{"type":835,"children":1107},[1108],{"type":712,"children":1109},[1110],{"type":715,"value":1111},"Refresh your browser",{"type":835,"children":1113},[1114],{"type":712,"children":1115},[1116],{"type":715,"value":1117},"Use Chrome",{"type":835,"children":1119},[1120],{"type":712,"children":1121},[1122],{"type":715,"value":1123},"Make sure there is no other tab, window, or device connected to the same profile",{"type":835,"children":1125},[1126,1130],{"type":712,"children":1127},[1128],{"type":715,"value":1129},"Check your network (firewall), if you see the loading circle but the room doesn't load",{"type":831,"style":832,"children":1131},[1132,1148],{"type":835,"children":1133},[1134],{"type":712,"children":1135},[1136,1138,1146],{"type":715,"value":1137},"Turn off the firewall, configure your ",{"url":1139,"meta":1140,"type":942,"children":1143},"https://support.livestorm.co/article/19-technical-requirements-livestorm",[1141,1142],{"id":1031,"value":1032},{"id":1034,"value":1035},[1144],{"type":715,"value":1145},"firewall settings here",{"type":715,"value":1147}," or use a different network",{"type":835,"children":1149},[1150],{"type":712,"children":1151},[1152],{"type":715,"value":1153},"Use your mobile's 4G network or connect via mobile",{"type":835,"children":1155},[1156,1160],{"type":712,"children":1157},[1158],{"type":715,"value":1159},"When in the event room, click \"Help\"",{"type":831,"style":832,"children":1161},[1162,1177],{"type":835,"children":1163},[1164],{"type":712,"children":1165},[1166,1168,1175],{"type":715,"value":1167},"Activate ",{"url":1042,"meta":1169,"type":942,"children":1172},[1170,1171],{"id":1031,"value":1032},{"id":1034,"value":1035},[1173],{"type":715,"value":1174},"Compatibility mode",{"type":715,"value":1176}," or",{"type":835,"children":1178},[1179],{"type":712,"children":1180},[1181,1183,1191],{"type":715,"value":1182},"Use the  ",{"url":1184,"meta":1185,"type":942,"children":1188},"https://support.livestorm.co/article/110-dial-in",[1186,1187],{"id":1031,"value":1032},{"id":1034,"value":1035},[1189],{"type":715,"value":1190},"Dial-in",{"type":715,"value":1192}," to join and listen to the event from your phone",{"type":835,"children":1194},[1195],{"type":712,"children":1196},[1197],{"type":715,"value":1198},"Check your bandwidth (speed, stability...",{"type":835,"children":1200},[1201],{"type":712,"children":1202},[1203],{"type":715,"value":1204},"Check your hardware (mic, webcam 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