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Contact Livestorm support for setup, registration, and troubleshooting. We're here to assist you in English, French, and Spanish!",[615],{"id":585},"customer support, contact options",{"blocks":618,"links":647,"value":648},[619,624,632,639,643],{"__typename":620,"id":621,"ofType":622,"content":623},"SupportCalloutRecord","aoyMLoksSVurQy8KIiQZ6w","warning","\u003Cp>For any \u003Cstrong>support inquiries\u003C/strong>, you can contact us at \u003Ca href=\"help@livestorm.co\">help@livestorm.co\u003C/a>.\nFor any \u003Cstrong>sales inquiries\u003C/strong>, please contact us at \u003Ca href=\"sales@livestorm.co\">sales@livestorm.co\u003C/a>.\nFor any \u003Cstrong>privacy inquiries\u003C/strong>, you can contact us at \u003Ca href=\"privacy@livestorm.co\">privacy@livestorm.co\u003C/a>.\u003C/p>\n",{"__typename":625,"id":626,"image":627,"maxWidth":598},"SupportImageRecord","FsoSbvbnSqCcP5_k5cD0CA",{"alt":628,"height":629,"url":630,"width":631},"Livestorm dashboard",818,"https://livestorm.imgix.net/1127/1729148216-file-vggdw8b2jq.png",1498,{"__typename":625,"id":633,"image":634,"maxWidth":598},"KC238trrRn6YydQ5zS9voQ",{"alt":635,"height":636,"url":637,"width":638},"Livestorm Help Center",823,"https://livestorm.imgix.net/1127/1729147975-file-focshcnrhy.png",1362,{"__typename":620,"id":640,"ofType":641,"content":642},"bmxvlI6DS_epXT7lNFY0Rw","success","\u003Cp>In order to offer you faster troubleshooting and resolution, please send us as much information as possible describing your issue. You may find more information in our dedicated article: \u003Ca href=\"https://support.livestorm.co/article/181-working-with-livestorm-support\">Working with Livestorm Support\u003C/a>.\u003C/p>\n",{"__typename":644,"id":645,"content":646},"SupportTableRecord","L06eLihbTNSauv0JlIoohA","\u003Ctable border=\"1\" style=\"border-collapse: collapse;\">\n\u003Ctbody>\n\u003Ctr>\n\u003Ctd>\u003Cstrong>Level of Support\u003C/strong>\u003C/td>\n\u003Ctd>\u003Cstrong>Help Module\u003C/strong>\u003C/td>\n\u003Ctd>\u003Cstrong>Email\u003C/strong>\u003C/td>\n\u003Ctd>\u003Cstrong>Chat\u003C/strong>\u003C/td>\n\u003Ctd>\u003Cstrong>Ticket\u003C/strong>\u003C/td>\n\u003C/tr>\n\u003Ctr>\n\u003Ctd>Livestorm Free\u003C/td>\n\u003Ctd>✅\u003C/td>\n\u003Ctd>✅\u003C/td>\n\u003Ctd>❌\u003C/td>\n\u003Ctd>Asynchronous\u003C/td>\n\u003C/tr>\n\u003Ctr>\n\u003Ctd>Livestorm Pro Monthly / Yearly\u003C/td>\n\u003Ctd>✅\u003C/td>\n\u003Ctd>✅\u003C/td>\n\u003Ctd>Asynchronous\u003C/td>\n\u003Ctd>Asynchronous\u003C/td>\n\u003C/tr>\n\u003Ctr>\n\u003Ctd>Livestorm Business\u003C/td>\n\u003Ctd>✅\u003C/td>\n\u003Ctd>✅\u003C/td>\n\u003Ctd>Live\u003C/td>\n\u003Ctd>Asynchronous\u003C/td>\n\u003C/tr>\n\u003Ctr>\n\u003Ctd>Livestorm Enterprise\u003C/td>\n\u003Ctd>✅\u003C/td>\n\u003Ctd>✅\u003C/td>\n\u003Ctd>Live\u003C/td>\n\u003Ctd>Asynchronous\u003C/td>\n\u003C/tr>\n\u003Ctr>\n\u003Ctd>\u003Ca href=\"https://community.livestorm.co/\" target=\"_blank\" rel=\"noopener\">Community\u003C/a>\u003C/td>\n\u003Ctd>❌\u003C/td>\n\u003Ctd>❌\u003C/td>\n\u003Ctd>Asynchronous\u003C/td>\n\u003Ctd>Asynchronous\u003C/td>\n\u003C/tr>\n\u003C/tbody>\n\u003C/table>",[],{"schema":649,"document":650},"dast",{"type":651,"children":652},"root",[653,659,669,678,701,720,722,731,743,744,760,761,762,771,772],{"type":654,"children":655},"paragraph",[656],{"type":657,"value":658},"span","Our support team assists our users in setting up and monitoring online events, but also in creating registration pages, sending emails or reminders, as well as sharing replays. ",{"type":654,"children":660},[661,663,667],{"type":657,"value":662},"If you are a participant with questions related to the event you’re attending, please ",{"type":657,"marks":664,"value":666},[665],"strong","contact the organizer or host of your event",{"type":657,"value":668}," directly.",{"type":654,"children":670},[671,673,676],{"type":657,"value":672},"You can contact our support team from ",{"type":657,"marks":674,"value":675},[665],"Monday to Friday",{"type":657,"value":677}," during our office hours: ",{"type":679,"style":680,"children":681},"list","bulleted",[682,692],{"type":683,"children":684},"listItem",[685],{"type":654,"children":686},[687,690],{"type":657,"marks":688,"value":689},[665],"10:00 - 02:00 CET ",{"type":657,"value":691},"(Paris time)",{"type":683,"children":693},[694],{"type":654,"children":695},[696,699],{"type":657,"marks":697,"value":698},[665],"01:00 - 17:00 PT ",{"type":657,"value":700},"(Pacific time)",{"type":654,"children":702},[703,705,708,710,713,715,718],{"type":657,"value":704},"We speak ",{"type":657,"marks":706,"value":707},[665],"English",{"type":657,"value":709},", ",{"type":657,"marks":711,"value":712},[665],"French",{"type":657,"value":714},", and ",{"type":657,"marks":716,"value":717},[665],"Spanish ",{"type":657,"value":719},"😄",{"item":621,"type":721},"block",{"type":654,"children":723},[724,726,729],{"type":657,"value":725},"You can also contact us through the ",{"type":657,"marks":727,"value":728},[665],"Help Widget",{"type":657,"value":730},":",{"type":679,"style":680,"children":732},[733],{"type":683,"children":734},[735],{"type":654,"children":736},[737,739,741],{"type":657,"value":738},"On your ",{"type":657,"marks":740,"value":628},[665],{"type":657,"value":742}," once connected to your account (at the bottom right of the screen)",{"item":626,"type":721},{"type":679,"style":680,"children":745},[746],{"type":683,"children":747},[748],{"type":654,"children":749},[750,752,758],{"type":657,"value":751},"On the ",{"url":583,"type":753,"children":754},"link",[755],{"type":657,"marks":756,"value":757},[665],"Help Center",{"type":657,"value":759}," (at the bottom right of the screen)",{"item":633,"type":721},{"item":640,"type":721},{"type":654,"children":763},[764,766,769],{"type":657,"value":765},"At Livestorm, we strive to offer you the best support we can, so we kindly ask that you ",{"type":657,"marks":767,"value":768},[665],"only submit your request one time",{"type":657,"value":770},". This will help us work through the request as quickly as possible without needing to look in different conversations for context just in case. Having said that, if you have reason to believe we did not receive your request, please feel free to follow 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