Log in to the Event

Attending events has never been easier! Whether you're a team member, a guest speaker, or a registrant, this article serves as your comprehensive guide to effortlessly logging into events. In the following sections, we'll walk you through the step-by-step process for each role, ensuring you can make the most of your event experience without any access hurdles.

Log in to the Event as a Team Member

1: Click on your event link (from your Livestorm dashboard, calendar…).
2: If you’re already logged in to your account on your Livestorm dashboard, you will directly join the lobby.; Otherwise, you’ll have to click on Login to workspace and choose your login method first.
3: Choose your settings and click on Join stage, or Watch event.

Log in to the Event as a Guest Speaker

As a Guest Speaker, you can join the room event if the event hasn't started. 👌🏼

1: Click on the event link you’ve received by email ( resend your access link if you can’t find it).
2: Select your login method to enter the lobby.
3: Choose your settings and click on Join stage, or Watch event.

Log in to the Event as a Registrant

Click on the access link that you’ve received from the event host. Your access link is your direct and unique link to access the event that you've registered for:

If the event has started: when you click on your access link, you'll be directed straight into the event room.
If the event hasn't started yet: you'll be directed to a waiting page with a countdown until the event's start.

Resend Your Access Link

If you're the host of an event and want to give a registrant access, check our article: Resend the Event Access Link to a Registrant.

1: Contact the host of the event for a link to their registration page (or to resend your access link).
2: On the registration page, click on Already registered? Resend access link
3: Type in the email address you registered with.
4: Check your email inbox to retrieve your access link 🤙🏼

Did you unsubscribe from Livestorm emails? Just click on Manage my email preferences from the footer of a previous email to opt back in.

Troubleshooting

You’re logged in but the event isn’t loading

If you've clicked on your access link but see an infinitely loading circle, this means that you are on a protected network or firewall. To fix this problem, you will need to:

1: Turn off the firewall or use a different network, or
2: Use your mobile's 4G network or connect via mobile

You can also check out our troubleshooting checklist ✅